From High Tech to High Touch: Pay Attention to Gen X & Y

Oct. 16, 2013

From High Tech to High Touch
By Michael Scheibach, Executive Editor

Michael Banks have made a major commitment over the past few years to new technologies designed to better serve their current customers, as well as to attract new customers wanting the latest and greatest services - from mobile banking and remote deposit capture, to person-to-person payments and personal financial management tools. Although this strategy is on the right track, it may be missing one important element: the human element. Read more>>

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Agencies Request Comment on Proposed Flood Insurance Rule

The proposed rule would implement certain provisions of the Biggert-Waters Flood Insurance Reform Act of 2012 with respect to private flood insurance, the escrow of flood insurance payments, and the forced-placement of flood insurance. Read more>>

A new survey by the American Bankers Association shows a sharp increase in the popularity of mobile banking, driven mainly by customers in the 18 to 34-year-old age group. Read more>>

BankNews Reveals Winners of 2013 Innovative Solutions Awards

BankNews Media announces the winners of the 2013 Innovative Solutions Awards. The Innovative Solutions Awards, now in their sixth year, are recognized as the most prestigious awards for companies helping community banks improve their operations, be more competitive, enhance their technical capabilities and increase their profitability. Read more>>

TIER 1 BSA - Missouri Bank for Sale

FDIC Notes Increase in Exclusionary Terms of Director and Officer Liability Insurance Policies

These exclusions may limit insurance coverage under certain circumstances, thereby increasing the potential personal exposure of board members and bank officers in civil lawsuits. Read more>>

Federal Reserve Board Vice Chair Yellen Releases Statement on Her Nomination to Chairman

"The Fed has powerful tools to influence the economy and the financial system, but I believe its greatest strength rests in its capacity to approach important decisions with expertise and objectivity, to vigorously debate diverse views and then to unite behind its response," said Yellen. Read more>>

Continuity Control: Regulators Hit Community Banks With Stricter Enforcement & Even More New Rules

The results of the third quarter Banking Compliance Index have been announced. The data, compiled and analyzed by Continuity Control, shows no sign of regulatory relief for the remainder of 2013 and a substantial increase in enforcement actions since last quarter, up 31 percent. Read more>>

Robbery Training and Teller Security

Date: Nov. 5

Click here for more information or to register.

More than 5,000 robberies occurred in financial institutions last year alone. Criminals are either getting smarter or more desperate or both. This webcast looks at some ways financial institutions can stay ahead of those criminals.

Click here for other featured webinars and audio conferences.

Credit Risk in the Shared National Credit Portfolio Unchanged

The credit quality of large loan commitments owned by U.S. banking organizations, foreign banking organizations, and nonbanks was relatively unchanged in 2013 from the prior year, federal banking agencies said. Read more>>

iCareCard Changing the Way Businesses, Consumers Exchange Money

Banks and direct marketing companies are taking note of the iCareCard, a Visa-branded reloadable debit card that can be used anywhere in the world. But rather than just giving people another option for spending money, the iCareCard actually puts money back into the community by donating to the user's favorite charity. Read more>>

Bank of America Opens New Generation of Banking Centers

Express banking centers offer a more flexible schedule than a full-service branch, while integrating more benefits of technology with onsite associates who can assist customers with their financial needs. Read more>>

EDR Webinar