Put Some STAR Power Behind Your Next Interview
Traditional interview questions such as "What are your strengths and weaknesses?" elicit straightforward answers that don't always paint an accurate picture of how a potential employee will perform. Behavior-based interview questions are based on the concept that past behavior and performance is the best predictor of future behavior and performance.
Using behavior-based interview questions will help you identify the person with the most-needed skills and abilities, and will also help eliminate biases by focusing on the behavior of the candidate. Behavior-based questions focus on job-related experiences, behaviors, knowledge, skills and abilities and follow the STAR pattern: Situation, Task, Action, and Result.
The next time you are conducting an interview, use the STAR pattern to help you develop effective interview questions:
- Situation: Think about a time when you ____. (Interviewer describes a specific situation which identifies a soft skill.)
- Task: What needed to be done about the situation?
- Action: What did you do to resolve the situation?
- Result: What was the result?