Successfully Speaking

 "Achieve Excellence in Communication"
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Lynda Katz Wilner, M.S., CCC-SLP is a corporate communication trainer and 
a Speech and Language Pathologist.
She is the founder and director of Successfully Speaking, a woman-owned communication consulting firm, which specializes in professional speaking skills, foreign accent modification, and regional dialect reduction for native and non-native speakers.

Ms. Wilner developed and published Medically Speaking: Accent Modification for the Medical Profession, The Medically Speaking Inventory: Assessment of Accented Speech, and collaborated with Marjorie Feinstein-Whittaker in the development of  RULES, Medically Speaking RULES, Medically Speaking Idioms, RULES BY THE SOUND, and Boston RULES. She trains individuals, groups, and trainers around the United States with her unique programs. 

Feel free to contact Successfully Speaking with any questions you may have about you or your employees. For your convenience, we can meet with you and/or your staff at your workplace. Otherwise, we can arrange a complimentary telephone or web-conferencing meeting.


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 May 2011

Hello Colleagues and Friends,


It was a pleasure seeing some of you at the CHRA Spring Conference last week. It was a well attended conference in spite of the miserable morning weather!



While speaking skills are considered the primary component of communication, we cannot forget about its counterpart: hearing. Hearing is sometimes wrongly equated to listening. What is the difference between hearing and listening? We hear many sounds and may hear people speaking, but that does not necessarily mean that we actually listen to them.

An excellent communicator speaks and listens well. Listening requires attention; to be effective, we must practice active listening. Due to gender differences, listening may be approached with various styles. Females often provide non-verbal and verbal signals to indicate that they are listening. However, males do not typically use these signals to the same degree.

Here is an example: Does this dialogue sound familiar?

Female: "You're not listening to me!"

Male: "I heard everything you said."

Female: "How was I supposed to know you were listening? You didn't say anything!"

Active listening skills show the speaker that you are listening and you value their information.  You can show the speaker you are listening  with the  following:

  • Maintain eye contact   
  • Give non-verbal feedback, e.g., head nods, smile, saying "uh-huh"   
  • Lean forward
  • Restate or paraphrase
  • Ask questions for clarification
  • Listen for emotional meaning as well as literal meaning, e.g., tone of voice, facial expression, body language
  • Refrain from interrupting or finishing  the speaker's sentences

Good listening skills is a key component for excellent communication; whether it be with your employees, colleagues, management, or even family members. We need to actually stop what we are doing and LISTEN. Speakers will appreciate it and we will learn more about what they are really saying.

Free 30 Minute Webinar - May 11th at 12:30
Communication Skills Training for Your Employees


client JB

  • What is Communication Skills Training?
  • How does this apply to Title VII - The Civil Rights Act?
  • What is addressed in training?
  • What formats are available?
  • What are the outcomes of training? 

  WHEN: Wednesday, May 11th, 12:30-1:00

Our Vision

Successfully Speaking enables individuals from diverse backgrounds to achieve excellence in communication and maximize their professional success.


Warm regards, 


Lynda Katz Wilner, M.S.
Successfully Speaking
Telephone/Fax: 410.356.5666