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Lynda Katz Wilner, M.S., CCC-SLP is a corporate communication trainer and a Speech and Language Pathologist.
She is the founder and director of Successfully Speaking, a woman-owned communication consulting firm, which specializes in professional speaking skills, foreign accent modification, and regional dialect reduction for native and non-native speakers.
Ms. Wilner developed and published Medically Speaking: Accent Modification for the Medical Profession, The Medically Speaking Inventory: Assessment of Accented Speech, and collaborated with Marjorie Feinstein-Whittaker in the development of RULES, Medically Speaking RULES, Medically Speaking Idioms, and RULES BY THE SOUND. She trains individuals, groups, and trainers around the United States with her unique programs. |
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Greetings!
November flew by and I hope you had an enjoyable Thanksgiving. It's hard to believe the winter holidays are already here!
For those of you who did not have a chance to attend the free webinar on Communication Skills Training for Your Employees, please contact me and I will make the audio recording available. If there are any other topics you would like to hear about, just let me know and I will arrange a future webinar.
Feel free to contact me with any questions you may have. For your convenience, I can meet with you and/or your staff at your workplace. Otherwise, we can arrange a telephone or web-conferencing meeting. Learn more about our programs at www.successfully-speaking.com. |
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The Use of Technology
I just attended the American Speech-Language and Hearing Annual Convention in Philadelphia and I was struck by the overall presence of technology and social media. Although technology has numerous advantages for professionals, there is an important caveat. We cannot allow the technology to overwhelm us or replace interpersonal communication.
As I walked around the convention, everyone was wired to one gadget or another. People were tweeting about conference sessions, texting about dinner plans, emailing colleagues and family, and checking in on voicemail. The flurry of technology was pervasive! In one session, when the technology was not working optimally, the speaker didn't even consider speaking rather than using the recorded version that echoed!
Personal connections still matter and should not be lost! Everyone seems plugged into technology and it is often critical to stay abreast with our work responsibilities. Here are a few challenges to consider:
- Spend a portion of your day unplugged. Can you survive for 30 minutes without your Blackberry or smart phone? Does it need to go to the gym with you?
- Set boundaries and designate time to respond to your messages. Establish a "cut-off" time for checking and answering e-mails.
- Only answer your phone if you will be able to speak. If it is important, they will leave a voice mail or call back.
- Remember telephone etiquette. Hang up when you are in a store and ordering or checking out. And avoid using your phone in a restaurant.
- Watch the volume of your voice. Nobody on the bus, train, or waiting room needs to hear your conversation.
- When you are in the company of other people, talk to them!
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Our Vision
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Successfully Speaking enables individuals from diverse backgrounds to achieve excellence in communication and maximize their professional success.
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Enjoy the holiday season,
Lynda Katz Wilner
Successfully Speaking
Telephone/Fax: 410.356.5666 |
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