November 2013

How Do You Spend Your Time?

 

When it comes to being an entrepreneur, it goes without saying that we are busy people.  I often joke that we are free to work any 16 hours of the day we choose (there is truth in humor!)

 

But the question that requires total awareness and the one we should ask ourselves constantly throughout the day before starting any task:  Is this task helping me reach my goals?

 

You see, it is so easy to get caught up in 'busywork'.  Building a company is hard.  It requires focus and dedication and the ability to be self-motivated.  And, because each of us have different strengths, some aspects of entrepreneurship are easier for us than others.

 

For some people, it is easy-breezy to make a cold call or speak at a networking event.  For others, they would rather have their wisdom teeth pulled than do public speaking.  For some, writing a newsletter or blog or keeping current on social media is fun.  For others, a blank page can be both frightening and paralyzing. 

Therefore, it is imperative that we capitalize on our strengths and find our way around any weaknesses. 

Any successful entrepreneur will tell you the road to success is paved with goal setting steps.  And those steps are built from even shorter action plan steps.  You have to make a plan, then work the plan, then evaluate whether the plan is still propelling you toward your goal, make adjustments, work the plan, repeat... repeat.... repeat.... Until finally you reach your goal.

 

If you follow this approach, then non-value-added tasks become obvious.  Not only are you wasting time, but you're not furthering your goals either.  Likewise, non-billable tasks, while often necessary, are also not helping your company's goals (at least not the revenue goals).

 

No truer words were ever spoken than as they apply to record-keeping - the epitome of non-billable and non-value added tasks.  In this day and age of advanced technology, no one should be manually collecting data or incurring undue liability.  Especially if record-keeping is not one of your strengths. 

 

That's why we created Essential Elements™.  Our proprietary software houses all your clients, employees (even if the only employee is YOU) and your vendor relationships.   You can collect time, create online Activity Reports, process referrals (that's how you protect yourself from liability), and proactively monitor all sorts of management by exception information.

 

Some of this information includes vendor liability insurance expiration dates, client accounts that should be refilled (ie. Sell more time), and most importantly, Essential Elements™ provides transparency for your clients so they can see all their unique data.   

 

This visibility and your willingness to confidently share it promotes a sense of trust and that you are professional, organized, and detail oriented - traits that are crucial for our industry!

 

Most people in the Lifestyle Management industry who have 10 clients or more admit they spend at least 20 hours per week attempting to manually manage data.   

 

With Essential Elements™, we have eliminated all of that time for the administrator and moved some of it to the employee so the time collection can be rolled into the client effort and thus it becomes billable.  Don't have employees yet? No worries - you will enter the time into the system as a part of your billable effort. 

 

Sometimes billable versus non-billable becomes a matter of perspective.  Let us help you improve your data integrity, give you a proven sales feature (full transparency) and help you improve the professionalism of your company.

 

What would YOU do with 20 more hours per week?  Would you be out there doing new business development?  How much more income could you produce with just one new client per month?

   

If you utilize Essential Elements™ and you use the time saved to bring in new clients, then the return on the monthly investment is immediate.    If I'm going to work 16 hours per day, believe me, I want that time focused directly on the tasks that will help my company grow... How about you?

 

 
Demo Schedule

Have you seen an Essential Elements™ demo?  If not and you'd like to attend one of our free demos, please check out the schedule below and send us an email letting us know you'd like to participate.  We'll get you an invitation right away!

 
Demo Schedule:
  • Monday Nov 11 at 9AM PST
  • Tuesday Nov 19 at 9AM PST
  • Monday Nov 25 at 11AM PST
  • Thursday Dec 5 at 1PM PST

If you are in Europe, Australia or any other part of the world and a specific time is better than others, please do send us an email and let us know and we'll do our best to accommodate you!  

 

Here's a viewer testimonial from a recent demo:     

"Just got off the webinar [demo] with Leslie Spoor about her Concierge Solutions system. OMG: I am in love. I can see how it would easily cut my admin time in half! Plus has some great features that can be used to stand apart and so much more "professional" then just an "errand" business. OK: Setting an intention for the money to come in to cover the very affordable cost!"

 
ESSENTIAL ELEMENTS™ PRICING
Affordable, Grows as You Do

When you own a small business, it is imperative that you save your time and budget for truly necessary tasks and products.  The reason we created Essential Elements™ software was because from the beginning of Executive ErrandsŪ, we did not want to waste time doing non-value-added activities and we wanted to create a foundation for the company that was built on automation and a technology that would ultimately attract clients.

Pricing is based on your number of regular monthly clients.  For zero to 25 clients, the fee is $99/month*.  Once set up, there are no other fees.  This affordable $99/month includes the database, training, ongoing software support, hosting, backups, and your server space.

*Set up fee applies.  For zero to 25 clients, the setup fee is $500.  The software tiers up to accommodate additional server space, so 26-50 clients is $149/month and so on.  Two year initial commitment required.



CONSULTING SERVICES
Expertise for Small Business Owners

We understand that small businesses have limited resources and small budgets, but that you often have unlimited questions and issues. Concierge Business Solutions™ will work with you to help solve your problems, create action plans and help you hold yourself accountable, but at a fraction of the price of large consulting firms.  

Our consulting service plan is affordable - at just $75/hr (with a four hour minimum), you can get the help you need whether you're just starting out or you're ready to take your company to the next level or even if you're simply facing a single issue.  And those four hours don't have to be used all at once.  You can spend it a half hour or hour at a time.  The hours you have on account never expire.  We're flexible and will do our best to accommodate your needs.


 
ONGOING EDUCATION
Building a Better Business

So you have a great idea and you've started a business for a new product or service, but you have no real experience being a business owner.  That's where our webinars can help.  We offer a number of webinars to help enhance your business savvy.   Topics include:
  • Train the Trainer (to help ease public speaking fears)
  • How to Stay Motivated
  • Marketing and Networking
  • Goal Setting
  • Fee Setting Considerations 
  • Overcoming Analysis Paralysis
  • Common Pitfalls for the Entrepreneur 
  • Building Your Brand
  • How to Turn a No into a Yes (overcoming the objection)
  • Vendor Networks
  • How to Write an Effective Business Proposal  
If you don't see a topic you need, please ask.  We're constantly developing new educational seminars.  Our webinars are currently priced at $75 each.  To schedule a webinar or for more information, please contact us at  Concierge Business Solutions™

TOGETHER.
SHAPING YOUR FUTURE.

Concierge Business Solutions™ is a full-service management firm offering consulting, education and software solutions for small business owners.  Our intent is to help our clients solve their most complicated needs.

Our services are designed specifically to help small businesses and at a small business price. Utilizing decades of business and operations management experience coupled with functional expertise, Concierge Business Solutions™
goes beyond the usual, regular and customary to create tailored solutions to help you grow your business.

Our credentials include:
  • Since 2006, operating a highly successful Lifestyle Management & Concierge Services company
  • Ten years doing business and operations management consulting in the Aerospace industry
  • 'Train the Trainer' facilitator 
  • Taught 2 1/2 years of continuing education at Cal State Northridge University in Operations Management 
  • Business Process Efficiency & Metrics Measurement Expert
  • Certified Concierge Specialist from ICLMA 
  • Certified in Supervision Management
  • Certified at the Fellow level in Operations Management
  • 33 industry-related articles published in the last seven years
  • ICLMA Board of Directors member providing ongoing support and webinars for ICLMA membership


THE HELP YOU NEED
Business Specialists

Are you ready to get started?  If you'd like to see a demo of the Essential Elements™ software, just click the link and send us a request or give us a call.  Demo's take approximately 2 hours and are free for genuinely interested parties.

Likewise, if you're interested in our consulting or educational offerings, please contact us directly.  Our contact info is at the bottom of this newsletter.

Ms. Leslie Spoor, C.C.S
760.898.9604 (direct)
888.777.8771 (toll free)
760.406.9394 (fax)
Concierge Business Solutions™

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