At our ACEware Annual Users' Conference this April, we awarded four customers with the new ACEware Champion Educator (ACE) Award for their innovative and extensive use of Student Manager at their institution.
This month, we highlight award recipient Michele Reasinger, Systems Administrator at George Mason University. ACEware applauds Michele for her leadership as Keeper of the Flame for Student Manager at George Mason. As an Ellucian Banner campus, Michele worked closely with Chuck to develop a way for student information to be shared between Student Manager and Banner. This allowed George Mason to take advantage of the strengths and special non credit support features of Student Manager, while automatically sharing non credit student data with their Campus ERP (Ellucian Banner). Kudos to Michele and George Mason University! Michele said that she was a little surprised to get this award, but she thought it was nice to be recognized. Her family is proud of her achievement and thought she was deserving. Her Executive Director, Janet Niblock, said:
"We are very excited that Michele is receiving this award. Aceware is a very important tool to all of us here at George Mason. All of you have been so supportive of us whenever we have needed you. But here at George Mason, Michele has been our 'glue'... she is the person we turn to make all happen with Aceware."
The Office of Continuing Professional Education at George Mason University ran 566 course in fiscal year 14. From those courses, they had 6,049 registrations. We asked Michele for her advice to Student Manager users: "Use the forums. If you need it chances are that someone else needs it too and maybe they have already figured out how to get it."
Advice from Michele for people considering the use of Student Manager:
"Student Manager is one of the better continuing education systems that I have used. If it doesn't do something that you need the folks at ACEware are always willing to listen to your ideas and integrate as much as possible into the system."
She went on to advise: The Tech Support is absolutely hands down the best that I have ever interacted with. I have a great relationship with my Tech but I feel like I could call any of the Techs and get the same level of support.
Michele's Tech is Cheryl and she had this to say: "[Michele] really works to understand all aspects of Student Manager and ACEweb." Cheryl also used the word "awesome" in describing Michele.
Michele's additional comments for us were:
"We really appreciate the 'wish list' and willingness to adapt that ACEware provides. It's nice to have an ally to help us work smarter and not harder."
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