As we progress through life, there can be many changes-small or large-that affect our financial records. We might move, marry or divorce, change an email address or phone number, or experience other household transitions. When changes like these occur, we'd like to know. That will help us continue to provide you with the best possible service; here's why.
 

By keeping your contact information up to date, you'll ensure that we can reach you quickly with important information. It's important that we have your current phone number, email address, and mailing address for the following purposes:

• Verifying credit card activity that looks unusual or suspicious, to help protect you from fraud.
• Letting you know when you've incurred a fee or used certain account services like Courtesy Pay.
• Providing you with account statements and year-end tax information by mail or secure email.
• Facilitating wire transfers, card activation, and even calls to our office; situations where we need to carefully verify your identity without seeing you in person.

It's also wise to check and make any necessary changes to your account's beneficiaries any time your family status changes. Doing that will help ensure a simple and easy transition for the person handling your affairs when you're gone.
 

It's a great idea to check and update your account information and beneficiaries every year, or whenever you have a major life change like a new job, marriage, children, or home ownership.