PIC Newsletter - December 2014
 
Hope you enjoy the latest edition of The Buzz!

A message about goals from the PIC chair, Sharon Aschaiek

The approach of a new year is a good time to take stock of what we've achieved in our business over the past year, what worked and didn't work for us as communicators, and what we want to do more and less of over the next 365 days.  

One thing I've learned over the years is to be careful about how I plan my business resolutions. Here are a few tips I try to follow:

Follow the data: Look back on your business performance over the year to see which types of projects got the best results. You can look at factors such as the volume of assignments from a single client, profit margin, likeability of client, and the level of interest or challenge. Determine how these results measured up to business goals you have already set for yourself to see how you've progressed. Use the information to help you make more informed decisions about which work to pursue next year.

Be pragmatic: It's easy to blue sky a grand list of plans for our enterprises, but much harder to follow through. To avoid getting overwhelmed and giving up before you start, critically assess which resolutions are most important to you, and would have the most positive effect on your business. Select the ones you think would be the most manageable, and make these your priorities.

Make a plan: No matter what your resolution -- introducing a new communication service, blogging more consistently, improving your administration process, further developing your skills, trying a new social media platform -- the devil is always in the details. Figure out all the steps needed to turn goals from vague into doable. Determine the resources needed to achieve them, such as time, money, training, or an extra set of hands. Create timelines and deadlines for each goal, and milestones to help you stay on track.

Wondering what your PIC board members have planned for their businesses for 2015? Here's what's on our radars:

Sohini Bhattacharya: "My communication resolution for 2015 is to successfully facilitate fruitful collaborations for my clients (for-profit and non-profit) with other businesses within their local community. This not only helps to create a "fellowship" of businesses, but also allows me to stretch my research and writing parameters."

Sue Horner: "One of my communications resolutions for 2015 is to better understand blog analytics, both what to look for and what to do with any insights. Right now I look 'under the hood,' but really don't do much with the information. I'd love it if PIC would offer a session that tackles this subject!"

Jane Langille: "In 2015, I plan to continue to follow my passion, which is writing about health for companies, providers and publications, while staying flexible to pursue other opportunities like writing about business topics. Marketing my business took a back seat to delivering client work last year, but next year, I plan to blog more frequently between the cracks of busy times and update my LinkedIn profile."

Donna Papacosta: "One of my main objectives is to teach and podcast more. I'm really enjoying teaching at U of T and Sheridan College. My book, The Business of Podcasting, will be published in 2015, and I believe this will lead to new opportunities."

Andrew Wright: "My goals for 2015 are to broaden and yet focus my client base and product delivery. This means narrowing in on the projects I want to work on and working with the clients I want to work with. And, practically speaking, this means enhancing my marketing efforts, boosting my personal content delivery and making the connections with folks I want to work with. And I really want to get more creative and have more fun with my marketing and content efforts!"

As for my own goals for 2015, the top one is to collaborate more with other communicators and complementary service providers. I'd like to partner up with other professionals to take on larger-scale communications projects for higher education institutions. I'd also like to subcontract the writing components of assignments so I can do more communication consulting and project management work.

What about you? Share your goals by replying to this newsletter.


Continued success,
Sharon

In This Issue
A message from the PIC chair
Want to be or have a mentor?
Dec. 3 social was a success
Jan. 29: Rock star Mitch Joel
Feb. 4: Winter (social) is coming
Feb. 5: Social media workshop
March 5: All about pricing
Update your profile
Meet Carolyn Morris
Explore the PIC blog
Quick Links
Newsletter archives
Find back issues of The Buzz here.
Join Our Mailing List!
We want your talents!
Interested in writing, editing or contributing ideas for PIC's The Buzz or IABC/Toronto's Communicator? We'd love your help. Let us know!
Tidbits of knowledge
Visit the Professional Independent Communicators - Toronto blog for tips on such topics as pricing and running your business, as well as pre-event podcasts and post-event reports.
PIC 2014-2015 Executive
Contact any of us with questions, comments and ideas for speakers or topics!

Chair: Sharon Aschaiek
Past Chair: Donna Papacosta
Communications: Sue Horner
Membership & Events:
Sohini Bhattacharya
Programming: Jane Langille
Social Media: Andrew Wright
PIC is looking for a few good mentors...and mentees!

As we mentioned in the last newsletter, PIC is starting an informal mentorship initiative for members. If you are a seasoned communicator who would like to share your expertise with a newer member of the profession, or you are seeking guidance to help you establish your new communications business, let us know. We'll connect aspiring mentors and mentees with each other, and let the pairs work out the details of their mentoring relationship. Email PIC chair Sharon Aschaiek at sharon@cocoamedia.ca.


Dec. 3: Seasonal social was a success

Thanks to the great group of PIC members and friends who came out to party at our seasonal social on Dec. 3! The gathering included most of your PIC executive (shown from left, Donna Papacosta, Sharon Aschiek, Jane Langille and Andrew Wright, with Sohini Bhattacharya in front).

The Bedford Academy served up terrific food, service and ambiance. PIC members generously contributed $100 to Big Brothers Big Sisters, helping to make a positive difference in the lives of Toronto's children and youth. Thanks to organizers Andrew for the collection and Jane for the overall event.


Jan. 29: How businesses thrive in lean times, with digital visionary Mitch Joel

Thursday, Jan. 29, 2015, 6 p.m. to 8:30 p.m.
Royal York Hotel, 100 Front Street West, Toronto  

You need to understand today's new reality to help companies and clients be resilient and thrive in the digital age. Join sought-after speaker and digital marketing expert Mitch Joel on Thursday, Jan. 29, 2015, to learn more about his views on the "Uberization" of everything and the challenges brands face in keeping pace with technology.

PIC and IABC/Toronto are teaming up for this session with Canada's leading digital visionary and the "Rock Star of Digital Marketing" (according to Marketing magazine). Mitch is President of Twist Image, one of the largest independent digital marketing agencies in North America. He is a past Chairman of the Board of Directors of the Canadian Marketing Association and a former Board Member of the Interactive Advertising Bureau of Canada. He has been involved with the content committee for both Shop.org and the Web Analytics Association, and is on the advisory council for many businesses and charitable organizations.

Enjoy networking and appetizers from 6 p.m. to 7 p.m., the presentation from 7 p.m. to 8 p.m. and a Q&A to 8:30 p.m.  

Listen to a conversation with Mitch and PIC's Jane Langille and Donna Papacosta.  

Registration fees:

$35: Full member earlybird rate if you register by January 14 ($39.55 with HST)

$45: Full member regular rate ($50.85 with HST)

$60: Non-member rate earlybird rate if you register by January 14 ($67.80 with HST)

$70: Non-member regular rate ($79.10 with HST)

Feb. 4: Winter (social) is coming

We're back to party where the stars play, on Wednesday, Feb. 4, 2015. Join us upstairs at the bar at the TIFF Bell Lightbox, 350 King Street West in Toronto, from 7 p.m. onward.

Find out what your fellow indies are planning for 2015, make some new connections and renew existing ones. It's pay-your-own way for drinks and snacks, so you can stick to your post-holiday budget.

Help us reserve enough space for everyone by letting Jane Langille know you'll be there.

Feb. 5: Hands-on social media workshop (sign up by Dec. 31 for a discount)

Thursday, Feb. 5, 2015, from 9:30 a.m. to 4:30 p.m.
Centre for Social Innovation (Innovation Lab, 4th floor), 215 Spadina Avenue, Toronto


Are you tired of trying to figure out social media on your own? Would you like to get your burning questions about the WHY and HOW of social media answered? Do you want to get better at integrating social media into your day-to-day work so you can meet your goals?

Then come to this workshop with PIC member Donna Papacosta of Trafalgar Communications, where you'll learn: 

  • The importance of having a communications/marketing strategy before getting into social media
  • Blogging for business: Why and how to blog, advantages of the Wordpress platform
  • Becoming a Twitter power user: Shortcuts, using a dashboard like Hootsuite or TweetDeck, setting up lists, joining chats, persistent searches, following influencers, gaining valuable followers
  • Making the most of LinkedIn: Optimizing your profile, joining groups, participating in discussions
  • Using Facebook for business: Setting up a business page, winning "likes," engaging with your community, pitfalls of Facebook
  • Advantages of GooglePlus: Search, Circles, Hangouts, Hangouts on Air, Communities and more
  • How to save time by using smart automation tools for posting to social media.

The group size is strictly limited so you can get individual help. You are invited to bring your own laptop computer, although you will still gain from the workshop without one. If you do bring your laptop, please be sure to have all the login information for your existing social media accounts (if any) with you, along with your power cord. Free WiFi will be provided.

Donna has been online since the 1990s and using social media since, well, before it was even called social media! A prolific blogger, podcaster and Twitterer, Donna helps her clients to integrate multimedia and social media tactics into their storytelling, so they can get known, get remembered and get business.

Fees:

Earlybird fee (sign up by Dec. 31): $199.99 + HST
After Dec. 31: $259.99 + HST 

PIC members receive a 15% discount on either fee by using the code iabc2015.

Find out more details and register here.  

March 5: A panel discussion on PRICING
Thursday, March 5, 2015, from 7 p.m. to 8:30 p.m.
Location TBA, Toronto

We're lining up some great speakers to talk about the always relevant topic of pricing on Thursday, March 5. Speakers will cover how to shift to project-based fees from hourly fees; dealing with scope creep; raising your rates; effective estimating; and more. Watch for more details soon.

Is your PIC member profile up to date?

As a member of PIC, you can promote yourself at no charge in the PIC directory, located on the IABC/Toronto website. Yes, it's f-r-e-e! Make sure you're taking advantage of this chance to share key details about your services. You have 35 words to summarize your business.  

If you want to add to your existing profile, or create a completely new one, get in touch with PIC's Director of Membership & Events, Sohini Bhattacharya. Sohini keeps a running list that she shares with IABC/Toronto every quarter, using the following information:  

Your name:

Company name:

Location:

Email address:

Telephone:

Website:

Blog:

Brief Professional Description (up to 35 words):

PIC Personalities
Meet Carolyn Morris

Car­olyn Morris is a com­mu­ni­ca­tions spe­cial­ist skilled at trans­lat­ing research into com­pelling sto­ries. An award-winning mag­a­zine jour­nal­ist, her arti­cles have appeared in major national pub­li­ca­tions includ­ing Toronto Life and Reader's Digest. Carolyn can be reached at caro@caromorris.com and http://caromorris.com/

When did you launch your business?

I was working as an ESL teacher in Montreal in 2006 when I got the chance to interview several researchers involved in interesting projects. I found I was good at translating their research to a general audience. I decided to go into journalism, and did a Master of Journalism at Ryerson. I went on to write feature articles for magazines like Toronto Life and Reader's Digest, and provided writing and communications support for several organizations in the non-profit, professional association and university sectors. 

What do you enjoy most about being independent?

I love the mix and depth of freelance writing. You are able to dig into an issue and transform it into compelling language. For example, a few years ago I wrote an article on experimental Deep Brain Stimulation for patients with major depression. I had the opportunity to speak with medical professionals doing leading research, and to patients, who spoke about their decision to do the procedure and how it turned out. It got an honourable mention at the National Magazine Awards, and I still have readers tell me how much the article moved them. 

I also like working on projects with a beginning, middle and end -- just like a story. It's great to deliver a product you're proud of at the end.

What don't you enjoy about being independent?

I find it hard to manage the feast-or-famine side of freelancing. It's difficult to make the time to market myself and reach out for the next job when I already have a lot of work on my plate. And I miss having colleagues, being part of a team. Freelancing can be a little lonely. That's why I recently accepted a full-time communications opportunity at the University of Toronto, and I hope to continue working in-house for a university or research centre after my contract ends. 

If I decide to go back into full-time freelance work in the future, I would want to collaborate with others. I have often shared industry information and opportunities with colleagues, but I've never been part of a team of independent contractors, working together to offer complete communications packages. That's something that intrigues me. 

What advice would you give to someone considering becoming an independent?

First, I would say connect with a community of writers or communications professionals who do similar work -- get out there and have a collaborative attitude. The more you get out there, the more you realize your colleagues aren't really competitors. To a certain extent they are, but mostly you'll find they will give you work by recommending you. And on the flip side, you'll find it's helpful to know of other professional communicators you can recommend to clients and editors. 

I also think it's important to figure out what you do best. I know I'm good at translating research into meaningful narratives. And I like doing that. So find out what you love doing, what you're good at doing, and market yourself based on that. 

I would also say figure out the feast-or-famine thing. Keep marketing.

What type of work are you doing right now?

I am currently working as a web writer for a new admissions site for the University of Toronto. I'm really enjoying the university sector, and hope to find a more permanent position within the U of T, or at a research centre. I like the idea of being in-house and connecting with colleagues -- working toward a common goal and seeing the results of our efforts. 

Over the years, I have kept up my freelance work even when I've moved in and out of full-time contracts and through two maternity leaves -- it ebbs and flows. I'm doing less freelancing since I've been working full-time, but I did recently write an article about medical innovations in skin healing for Reader's Digest

How long have you been a PIC member and what value do you get from your membership?

I just joined IABC in October and I hope to get to a PIC event soon. I'm really excited about being part of this group. I've heard great things. I look up to the businesses the members have created and the work they've done. They seem successful and willing to collaborate with others.


We count more than 160 members in PIC, offering a range of talent from coaching and media relations to video production and writing. Do you know everyone? Our PIC Personalities feature introduces new members and randomly profiles existing members. Let Sue Horner know if you'd like to be profiled and she'll be in touch to set it up! You can find previous PIC Personalities posted online. 
 
Need help with some aspect of the independent life? Check out the PIC blog

Check PIC's IABC eXchange site, listed upper right as "PIC Toronto blog," for the information you need to help you start, run and grow your business. You'll also find past PIC event reviews, promotional podcasts and previously featured PIC Personalities, and you can download the report on our 2014 fee survey.

IABC is transitioning away from the eXchange platform, so we're working with Toronto to move our content elsewhere. In the meantime, if you run into any snags, please let Sue Horner know.


 
PIC is a special interest group of IABC/Toronto. PIC's mission is to support independent IABC/Toronto communicators through professional development, networking and marketing. 
The Buzz is PIC's e-newsletter, intended to inform independent communicators about our activities, share professional development tips from past meetings and keep us aware of what's going on. Connect with us on the web at pictoronto.com.

As the largest chapter of the International Association of Business Communicators, IABC/Toronto provides access to products, services, activities and networking opportunities in Toronto and around the world. IABC helps people and organizations achieve excellence in corporate communications, public relations, employee communication, marketing communication, public affairs and other forms of communication. For more information, visit the
IABC website.

Sue Horner                                                           Heather West   
Director, Communications - PIC                              Copy editor