shopgoodwill.com logo


Seller Newsletter - October 2015

October 2015

In This Issue
DYMO/Chrome Update
Events/Announcements
Seller Survey
Useful Links
Refund/Return Policies
Seller Support Site
For the latest
shopgoodwill seller news and announcements, register on the seller support web site now.  It's a great place to post questions and share best practices. It's also a great place to connect with your fellow
shopgoodwill sellers. Register today!
Seller's Guide Quick Links
Reminders
Prohibited Items

Please take a moment to review the shopgoodwill.com Prohibited Items
 list. 

Auctions for the following prohibited items have recently been canceled (and yes, this list is updated in each newsletter, unfortunately these same types of items continue to be listed in violation of the Prohibited Items list):
Swords/daggers (decorative or otherwise)
WWII-era Nazi Artifacts
Body Armor
Hookahs
Bows and arrows
Unauthenticated and/or counterfeit items
Welcome to the latest edition of the shopgoodwill.com Seller Newsletter.  Please read on for the latest seller news, updates and information to help you grow your shopgoodwill.com business.  Please email us with any questions, comments, suggestions or feedback.  Thank you!
DYMO Label Printer/Chrome Update
 
Huzzah!!

The harried development staff at DYMO has finally come up with a fix to enable the DYMO label printers to once again work in Chrome when printing inventory control labels.

You will need to install the Web Service Beta 2 on your machine from this link: DYMO Label Support
 
Please regularly check the seller support site for the latest news and announcements about these and other issues.
Events/Announcements 
 
Upcoming Webinar, Oct. 8, 2015:  What should we as Goodwill® donated goods retailers do to protect our customers and ourselves from the liability of these counterfeit goods?  Find out on October 8, 2015 at 2:00 pm Eastern in the What to Do with Counterfeit Merchandise Donations webinar.
 
Presenters include:
  • Misty Price, U.S. Department of Homeland Security Investigations special agent/program manager, Outreach and Training Section.
  • Maren Wyatt, safety and health coordinator, Goodwill Industries of the Columbia Willamette (Portland, OR).
  • Ryan Smith, director of technology services and shopgoodwill.com, Goodwill of Orange County (Santa Ana, CA)
 Register here.

Survey Results:  How do you measure up?  


Survey results were updated on September 23 so be sure to check the Seller Survey report in the Admin folder on your Seller Menu for your most recent customer feedback.

shopgoodwill Across the Interwebs

 

enter-key-keyboard.jpg

 

  • The Goodwill story of one of our very own - Lufkin's Ecommerce Manager Kim Rawls (make sure you take a few minutes to watch the video - yay Kim!).
Refund/Return Policies
tennis-player-male.jpg

Periodically reviewing and/or rethinking your refund and return policies is never a bad idea.  Here are some things to consider when you do. 

Thank you for reading the shopgoodwill.com Seller Newsletter! Your feedback is important to us. Please email us with any questions, comments, suggestions or feedback.
shopgoodwill.com Administration Team
Goodwill of Orange County