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Seller Newsletter - July 2015

July 2015

In This Issue
Prohibited Items Update
Recent Announcements
Seller Survey
Useful Links
June Results
Seller Support Site
For the latest
shopgoodwill seller news and announcements, register on the seller support web site now.  It's a great place to post questions and share best practices. It's also a great place to connect with your fellow
shopgoodwill sellers. Register today!
Seller's Guide Quick Links
Reminders
Prohibited Items

Please take a moment to review the shopgoodwill.com Prohibited Items
 list. 

 

Auctions for the following prohibited items have recently been canceled:

Swords (decorative or otherwise)

WWII-era Nazi Artifacts

Body Armor

Hookahs

Bows and arrows

Welcome to the latest edition of the shopgoodwill.com Seller Newsletter.  Please read on for the latest seller news, updates and information to help you grow your shopgoodwill.com business.  Please email us with any questions, comments, suggestions or feedback.  Thank you!
Prohibited Items/Brand Name Policy 

 

[Ed. note:  May be appropriate to listen to this while reading the following]

Auctions for the following prohibited items have recently been canceled:

Framed Bev Doolittle artwork

Swords (decorative or otherwise)

WWII-era Nazi Artifacts

Body Armor

Hookahs

Bows and arrows

Unauthenticated and/or counterfeit designer items

Please, please, please (yes, I am reduced to begging - I hate to be the bad guy and pull auctions that violate these policies) remember to regularly review the Prohibited Items ListBrand Name Policy, Brand Name Items/Resources page and Appraisal/Authentication Resources page.
 
Please remember that the Brand Name policy applies not only to handbags, but also to any potentially counterfeit item, be it a pair of shoes, a pair of sunglasses, a scarf, a necklace, a watch, etc.  
 
Please also remember that including unauthenticated and/or counterfeit items in grab-bag lots is also prohibited.
 
If the item you are listing is not authentic, or if you are not sure if it is authentic, it cannot be listed.

Recent Announcements 

 

Effective August 17, 2015:  A 15% discount on UPS published rates will be applied site-wide unless you have already entered your UPS credentials and/or have already entered a discount in the UPS adjustment field in your Seller Settings.

Effective October 1, 2015:  shopgoodwill.com will move to SSL only.  If you have any HTML in your item listing templates that is referencing images on your own hosted servers, you will need to make sure you are invoking the call with SSL.  If you'd like we can host your logos/images on shopgoodwill and you can update your template accordingly.  Just send us the image and we'll host it for you and send you the appropriate link to use in your template.  Please refer this message to your IT department or other party in your organization if you have questions about how to do this.

Please regularly check the Support Site forums for announcements, news and general sharing of best practices.

Survey Results:  How do you measure up?  


Survey results were updated on July 23 so be sure to check the Seller Survey report in the Admin folder on your Seller Menu for your most recent customer feedback.

Useful Links From Across the Interwebs

 

enter-key-keyboard.jpg

 

  • Want to cut down on packages returned because the recipient wasn't home, or wasn't able to sign for the package?  Encourage your customers to sign up for UPS MyChoice or FedEx Delivery Manager.  These free tools enable customers to sign for packages online or arrange to pick them up at their nearest UPS or FedEx store location.  
June
illustrated-sun-boats.jpg

The June Seller Tier Report and Top 10 Sold Items Report have been posted to the Seller's Guide. 

Although June's sales were not record-setting (just under $5.75 million site-wide), a new record for items posted was established in June (just a hair under 300,000), which should set July up well for a run at setting a new sales record. Super job everyone!
Thank you for reading the shopgoodwill.com Seller Newsletter! Your feedback is important to us. Please email us with any questions, comments, suggestions or feedback.
shopgoodwill.com Administration Team
Goodwill of Orange County