Office of Inspector General  
Division of Health Care  
Issue: #03-2013  

                  November 2013

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Want to Know the Top 10 Citations for Home Health Agencies?

Basic Chart

Top 10 Deficiencies Cited for Home Health Agencies


Dare to Compare


CMS Announces Updated, Enhanced Tools for Patients to Compare Home Health Agencies

 Home Health Compare Updates

CMS Survey and Certification Group


Announcing the CMS, Center for Clinical Standards and Quality, Survey and Certification Group training site. The CMS training website allows providers to take courses that surveyors take. Click Here for a Tour! 


Deletion Requests

Deletion requests should be submitted if an assessment was incorrectly submitted when "Patient should be Private Pay" or "Patient does not meet Medicare eligibility requirements". The Deletion Request form can be obtained here.


For security purposes, the completed form should be placed in double-envelopes and sent via Certified Mail to the address below.


Cabinet for Health and Family Services

Office of Inspector General

Attn: Rhonda Littleton-Roe

275 E. Main St., 5 E-A

Frankfort, KY 40621

Quality Quick Links




PBQI/ Process Measures

Home Health Quality Initiative 

Data Quick Links


  Haven Download

OASIS Downloads and Documents 

Regulations Quick Links




CMS OASIS Regulations


Guidelines to Surveyors: HHA


Certificate of Need (CON)


Requirements for Issuance of CON


Revised Home Health Survey Protocols 


902 KAR 20:008. License Procedures and Fee Schedule


902 KAR 20:081. Operations and Services; Home Health Agencies

  Cabinet for Health & Family Services

Office of Inspector General

Division of Health Care

 Leadership Team 


 *Connie Payne, Acting Executive Director

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We will never sell or disclose your information to third parties. 

Welcome to the Division of Health Care's November issue of the Home Health Agency Newsletter.  This newsletter is a valuable vehicle to keep you updated on current events affecting Home Health Agencies.  
Please feel free to share this newsletter with anyone you think would benefit.  To continue receiving this newsletter, be sure to join our mailing list by clicking the link to the left of this article. We look forward to serving you through this communication vehicle. 
Inspector General Accepts New Position
Acting Executive Director Appointed


Effective October 16, 2013, Mary Begley assumed a new position, Commissioner of the Department for Behavioral Health, Developmental and Intellectual Disabilities.  Mary has successfully served as Inspector General since 2010 and will be greatly missed.  We wish her the best as she continues to serve the Cabinet in this new role.


Connie Payne has been appointed as Acting Executive Director of the Office of Inspector General. A registered nurse, Connie has served in various roles with the Office of Inspector General since 1996, including the Director of the Division of Health Care. We welcome Connie to her new role as she continues to diligently serve the Office of Inspector General.  
OASIS Submission Unavailable - November 22nd

CMS Completing Server Maintenance

 maintenance 2

CMS will be completing scheduled maintenance on the CMS server on Friday, November 22nd.  While the maintenance is being performed, the OASIS Submission system will be unavailable. 


The system may be down for the majority of the day.  You may check back periodically toward the end of the day to see if the system is again active.  


Thanks for your patience during this downtime.  If you have any questions, please call the QIES helpdesk at (877) 201-4721. 

OASIS Automation and Education Coordinator (OEC/OAC) Changes

OIG Has A New OASIS Coordinator!


We are pleased to announce that as of September 1st, Jan Keeling, RN became the new OASIS Education Coordinator.  You may contact Jan with assessment or coding issues by phone at 502-564-7963,ext. 3301 or by e-mail at


You can continue to contact Rhonda Littleton-Roe at 502-564-7963, extension 3300 or for any transmission or technical issues.


A special thanks to Michelle Mitchell for filling in during this transition period.

CMS Medicare News 

CMS Banner Text


Recent Survey and Certification Memos



Below you'll find links to survey and certification memos issued by the Centers for Medicare and Medicaid Services (CMS) pertaining to Home Health Agencies.  Please take a look and determine how these may impact your facility.

Click here to search All Previous Survey and Certification Memos

2013 Quarterly OASIS Update Teleconference

November 21, 2013 1:00 - 2:30 PM Eastern


Rescheduled from its original date of October 16th, this call will coincide with the release of the CMS Quarterly OASIS Q&As, which OASIS Answers manages under contract with CMS.

Nov 2013 call

OASIS CMS Quarterly Q&As

The CMS Quarterly Q&As will soon be made

available via the OASIS Answers website link below. 


OASIS Answers 

Outcome and Assessment Information Set (OASIS) Training
CMS has developed OASIS-C web-based training modules which provide instruction to assist Home Health Agencies (HHAs) in accurately completing the Outcome and Assessment Information Set (OASIS). In addition to providing an overview of the OASIS and conventions for data accuracy, these modules cover specific OASIS-C domains and provide item-specific guidance such as item intent, time points for item completion, response-specific item instructions, and data sources and resources.  

@ttention Providers!
E-mail E-mail Addresses Needed

So that we may deliver the best customer service, please ensure that the Division of Health Care has up to date contact information for your facility, including e-mail addresses. 


Please contact 502-564-7963 to provide this important information!

Unbridled Spirit   

The Office of Inspector General is Kentucky's regulatory agency for licensing all health care, day care, long-term care facilities, and child adoption/child-placing agencies in the Commonwealth. 

If you would like more information, visit our website at
If you have an idea for a future article, e-mail Jami Biggs at