Office of Inspector General, Division of Health Care Newsletter


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The Staff at the Office of Inspector General would like to wish you a Happy Holiday Season!

The Office will be closed in observance of these holidays on December 24-25, and December 31, 2012 and January 1, 2013.  We will also be closed in observance of Martin Luther King's birthday on Monday, January 21, 2013.

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December 2012 Results

To learn more about the 5-STAR program click the link ==>  Overview of CMS 5-STAR System  


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* Mary Reinle Begley, Inspector General

Dudley Ellis, Pharmacy Consultant  

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Unbridled Spirit

Issue: #12-2012  

    December 2012

Welcome to the Office of Inspector General, Division of Health Care's 
December 2012 edition of the Long Term Care Provider Newsletter.  This newsletter is a valuable vehicle to update you on current events affecting Long Term Care.  

Please feel free to share this newsletter with anyone you think would benefit.  To continue receiving this newsletter, be sure to join our mailing list by clicking the link to the left of this article.  We look forward to serving you through this communication vehicle.


CMS Medicare News 

Recent Survey and Certification Letters


Below you'll find links to survey and certification letters issued by the Centers for Medicare and Medicaid Services (CMS) pertaining to Long Term Care facilities.  Please take a look and determine how these may impact your facility.
There were no S&C memos this month:


To view previous S&C Memos click the link ==>  Survey & Certification Memos

Hand in Hand!

FREE Training Series for Nursing Homes




The Centers for Medicare & Medicaid Services (CMS) has been made aware that some nursing homes may be returning Hand in Hand because they believe they will be charged money to keep it.  CMS requests OIG to remind providers that Hand in Hand isFREE. Hand in Hand is a high quality training series for nursing homes that emphasizes person-centered care for persons with dementia, as well as the prevention of abuse. These Toolkits will be mailed FREE to all nursing homes, CMS Regional Offices and State Survey Agencies by January 2013.


Section 6121 of the Affordable Care Actrequires CMS to ensure that nurse aides receive regular training on caring for residents with dementia and on preventing abuse. CMS, supported by a team of instructional designers and subject matter experts, created Hand in Hand, the training you will be receiving soon, to address the annual requirement for nurse aide training on these important topics.


CMS's mission isto provide nursing homes with one option for a high-quality program that emphasizes person-centered care for persons with dementia and also addresses prevention of abuse. Person-centered care is about seeing the person first, not as a task to be accomplished or a condition to be managed. It is the fulfillment of the Nursing Home Reform Law to consider each resident's individual preferences, needs, strengths, and lifestyle in order to provide the optimum quality of care and quality of life for each person.


The Hand in Hand training materials consist of an orientation guide and six one-hour video-based modules, each of which has a DVD and an accompanying instructor guide. Though Hand in Hand is targeted to nurse aides, it has real value for all nursing home caregivers, administrative staff, and anyone who touches the lives of nursing home residents. Thank you for your commitment to encouraging the use of available materials such as Hand in Hand for the required annual training for nurse aides. We anticipate that these enhanced training programs will enable you to continuously improve dementia care and prevent abuse, as well as enhance resident and staff satisfaction in your community.


While annual training for nurse aides on dementia care and abuse prevention is required in current nursing home regulations, we do not require nursing homes to use the Hand in Hand training specifically.  Other tools and resources are also available


For information, to download the training modules or inquire about replacement copies of the Hand in Hand Toolkit please visit


If you have questions or comments regarding these materials, please contact 

Meet Your New Kentucky MDS/RAI Coordinator

Dana Thompson, MDS/RAI CoordinatorOIG Has New MDS/RAI Coordinator


As of Monday, December 17th, Dana Thompson became the new MDS/RAI Coordinator for Kentucky.  You can contact Dana with assessment or coding issues by phone at 502-564-7963, extension 3301 or by e-mail at  You can continue to contact Rhonda Littleton-Roe at 502-564-7963, extension 3300 or for any transmission or technical issues.  A special thanks to Michelle Mitchell for filling in during this trainsition period.

@ttention Providers!
E-mailE-mail Addresses Needed

So that we may deliver the best customer service, please ensure that the Division of Health Care has up to date contact information for your facility, including e-mail addresses.  Please contact 502-564-7963 to provide this important information!



The Office of Inspector General is Kentucky's regulatory agency for licensing all health care, day care and long-term care facilities and child adoption/child-placing agencies in the commonwealth. 

If you would like more information, visit our website at
If you have an idea for a future article, e-mail Terri Cook at
Unbridled Spirit