These days the majority of service calls we receive are not computer-repair related; the largest percentage actually  involve security issues.  And they run the gamut, from the all-too familiar viruses, Trojans, worms, and adware that can infect  computers & e-mail, servers and websites to actual hacking issues (malewares & spywares) that can involve the accessing of confidential corporate information and/or identity theft through software & hardware modification (like key-logging).   And it isn't just the unknown, faceless hacker who is the culprit.  Sometimes it's a lot closer to home:  a dishonest or disgruntled employee who has all the passwords and access he needs to wreak havoc or someone else who has access to computers after hours - like the cleaning crew.

What is the most surprising is to find just how many small businesses think they are immune to these issues.  They have not bothered to arm themselves with even minimal security protection to circumvent the risks that are often much more costly to remedy in terms of time and money  than the protection itself.