Managing for Results
Laurel Molloy, founder and chief consultant, Innovations Quantified (IQ)
Don't let uncertainty about where to begin or worries about expense and staff time keep you from starting. And don't track more than you can review. Instead, measure only what matters most. Then add more.
Michael Davidson, board coach
Make sure board members visit programs and volunteer when possible. Bring success stories into board meetings. Acknowledge every board member contribution.
Lupita Gonzalez, executive coach, cultural competence, equity, and inclusion specialist
Improve your organization's equity, diversity, and inclusion practices by establishing a committee charged with identifying and resolving structural barriers and policies that perpetuate inequities. Activities could include discussing impacts of proposed plans on different racial/ethnic groups, diversifying your board, and creating an environment where people of color lead conversations about inequities.
Uday Ray, chief financial officer, Leake and Watts Services, Inc.
Focus on narrowing program operating deficits while enhancing operational quality, absorbing growth, and maximizing revenues. Achieve this via a comprehensive business strategy that reflects adequate resources for operating and capital expenditures, debt management, and investment in program operations.
Norman Reiss, senior project manager, Center for Court Innovation
Store backups online and/or at a secure offsite location, and regularly restore. Reserve funding to replace a portion of computers each year. Encourage staff to update their skills through training and participating in professional associations. Create documentation and systems to ease transitions when key personnel leave.
Jen Chau Fontán, senior director of talent, Harlem RBI, DREAM Charter School
If you don't yet engage in regular talent reviews, start now. It helps managers determine next steps for developing their direct reports and helps managers see what high performance and high potential look like.
The team at Cause Effective
Invest as much in "friend raising" as you do in fundraising. Provide even more personal expressions of appreciation to those who are already supporting you. Always thank donors before asking them again.
Anat Gerstein, president, Anat Gerstein, Inc.
Make your content short and punchy. Use infographics, photos, and stats. Make a greater impact through personal stories. Tell your readers what you want them to do in response.