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V I D E O

Want to make better business decisions? See how NCBP can help.

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Check out Oracle's new Hospitality division that combines MICROS & Oracle's best! Check out this short video to learn more about Oracle Hospitality.

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E V E N T S

3.9 - 3.11.15

Midwest Foodservice Expo

Wisconsin Center

Milwaukee, WI

4.19 - 4.20.15

Food & Equipment Expo

La Crosse Civic Center

La Crosse, WI

5.5.15

Hospitality Technology Expo

Kalahari Conference Center

Wisconsin Dells, WI

Free Paper!

Buy six boxes of printer ribbons at regular price and get a free case of thermal paper.

W E L C O M E

NCBP welcomes:

Burger Time

Woodland Lodge

Red Rock

The V

Burgers and Bottles

Ranch House

Zippel Bay Resort

S O C I A L STATUS

An Angry Customer = Opportunity

No one wants to deal with an unhappy customer but experts say you are lucky to get to deal with one before they leave your restaurant...and complain about you on Yelp, Facebook or Instagram. Check out these easy ways to ensure customers are getting the experience they deserve so they praise you on social media versus the alternative.

Engagement is the Answer

Engaging the customer has become the biggest shift in restaurant marketing over the past 10 years...that according to a panel of marketing experts. See why they say traditional restaurant marketing just isn't working anymore and why your brand isn't what you say it is, it's what your customers say it is.

A L E R T S

A spike in sales late last year is having some wonder if it's more than just job growth that is having a positive impact on sales...Check out why some say gas prices could be a factor as well.

F O O D F O R T H O U G H T

Cleanliness Means Business

Think a bad meal will keep customers from returning? Experts say you should be more concerned with your restaurants cleanliness if you want customers coming back through your doors. Check out these 10 details that could make all the difference in your restaurant traffic.

Who is Watching Your Employees?

Your customers are watching your employees every move. One wrong word, touch or smell could send customers packing. Read some simple, standard rules that your employees should obey while customers are in view.

S E C U R I T Y S A V V Y

The Plan for Keeping Payments Secure

After the Target security breach, a the U.S. Payments Security Task Force (PST) was created to create a roadmap on how to keep payments in the U.S. secure. Here is an early look at some of their main findings and advice for the future of payment security.

Learn more about NCBP security solutions here

T E C H T R E N D S

Games Increasing Customer Loyalty?

Want to make your customers true ambassadors of your restaurant? Experts say gamification has taken on a world of it's own and is doing exactly that with customers around the country. Adding a game to your current app could improve customer loyalty. Check out how one national chain is seeing positive results from doing just that.

inMotion Mobile App from MICROS for Restaurant Operators

Contact NCBP to learn more about inMotion and other MICROS products.

D R O P U S A L I N E . . .

The Z Report is looking for comments, ideas and suggestions about how we can help YOU, our customer better utilize your technology.

Please contact us as often as you'd like at:

NCBP

888-505-0540

info@ncbpinc.com

Restaurant Association Partners