Spring 2013
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In This Issue
MICROS' Mobile App is Here!
Search Habits of Diners - Can They Find You?
New Malware Targets Point-of-Sale Systems
About NCBP





Upcoming Events

 

NRA Show 2013  

 

Find us at the NRA Show Showcasing Speedline in Booth 6676

 

Inquire about how you can save $3000.00 now on an all newly updated Speedline graphics and the MOST advanced delivery mapping available.

 

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What Can You Do With MICROS inMotion ™ ?
 
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The MICROS inMotion app enables you to take immediate action based on real time data that you can access from your smartphone.

 

To read about how inMotion will change the way you run your business, click here.

How Are Restaurants Using Mobile Coupons?
 
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Rewards Programs Convert Random Customers into Regulars

 

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Only about a third of consumers currently participate in a restaurant loyalty programs, but 80 percent of diners surveyed say they'd like to if their favorite restaurant offered one.*

 

Those findings suggest that loyalty programs are an untapped resource for restaurants looking to turn random customers into regulars.  With the explosion of digital media outreach, consumers are now receiving rewards via email, text, apps, and social media.

 

If done right, loyalty programs give restaurants a method to recognize and reward their best customers, and keep them coming back.

 

 *according to a Market Intelligence Report from Technomic

 

Feedback Please

 

The Z Report is looking for comments, ideas and suggestions about how we can help YOU, our customer better utilize your technology.

 

Please contact us as often as you'd like at:



 

NCBP

888-505-0540

info@ncbpinc.com 


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Introducing MICROS inMotion ™ 

The Real TIme Mobile App for Restaurant Operators

 

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inmotion screen shot Restaurant owners and managers can now see real-time store operations data via their smartphones with the release of MICROS inMotion™ mobile app. MICROS inMotion's outstanding user interface goes beyond the conventional reporting of dated statistics and rather provides eye popping, real-time actionable information to users. 

 

MICROS inMotion is the mobile companion to mymicros.net™, the powerful Internet-based reporting end of the MICROS Restaurant Enterprise Solution (RES) and the MICROS e7 Series POS solutions. inMotion is a full-featured free app for iPhone or iPad initially available through iTunes.

 

With MICROS inMotion, mymicros.net customers now have mobile access to real time performance statistics, critical labor details, and customer service tools and are able to react to the data by making store-level decisions even when offsite.

 

Watch a 1 MINUTE video for MICROS inMotion.

 

 


 

Contact NCBP to learn more about inMotion and other MICROS products.

 

 

How and Why Do People Look for Your Restaurant With Smartphones and Tablets?

 

woman smartphone How does your business look to smartphone and tablet users? Devices are used differently when seeking information about your restaurant.

Restaurant search activity is one of the the fastest-growing mobile categories, however, smartphone users are likely looking for different information about your restaurant than tablet users are.*

 

The top three restaurant search activities performed by smartphone users are to:

 

1. Call a restaurant.

2. Look up directions.

3. Look up a location "near me."

 

Tablets users search out other types of information, mainly to:

1. Look at ratings and reviews.

2. Find online coupons and promotions.

3. Research menu/specific food items.

 

If you're modifying digital information from your website for smartphone and tablet use, keep these findings on restaurant search behavior by device in mind and enhance your digital content to the way people use these devices.  The most important thing is that your phone number and directions are easy to find on both platforms.

 

 

* findings from the latest xAd/Telmetrics Path-to-Purchase Study conducted by Nielsen. 

 

 

New Malware Steals Credit Card Data from POS Systems

 

malware alert Computer security software giant McAfee is reporting a new type of malware designed to steal credit card data from (POS) computer systems. The malware is being called 'vSkimmer' and targets point-of-sale systems, or checkout systems, used in retail environments.

 

Here's how the malware works: once installed on a checkout computer or POS terminal, vSkimmer collects and sends this information back to a control server where it can be used by hackers to monitor infected POS systems. The malware scans the system for any 'Track 2' data. Track 2 data is the information that is stored on the black magnetic strip on physical credit cards. Hackers can use the stolen credit card numbers to make fraudulent purchases or bogus credit cards.

 

If your restaurant is properly compliant with the most current PCI regulations, you should be safe from hackers.  Guidelines are always changing so be sure your POS software is up to date.  To read more about vSkimmer and if you are vulnerable, click here.

 

If you have questions about PCI or system security, contact us and we'll be happy to help.

 

North Country Business Products

888-505-0540

info@ncbpinc.com

 

 

Mark Your Calendars:  NCBP Hosts Innovative Product Show

 

minn twins logo NCBP will be featuring new advanced hospitality solutions June 11th 12-5 PM at the Minneaplis Marriott NW with a Twins Game to follow.

  

We are also seeking active Micros customers to be a part of a 'Focus Group' to meet June 11th from 10-12pm (Prior to our product show). Focus group members will provide feedback and input into product and solutions offerings, be a voice for the industry and help us better understand how we can assist you with the issues that you face each and every day. 

 

Click here to be contacted further about this opportunity.

  

Peacock Alley Receives Innovator of the Year Award

 

We are so proud of our customer, Peacock Alley.  Owner  Dale Zimmerman  in Bismarck, ND was awarded the 2012 Innovator of the Year by the National Cattleman's Association.  Peacock Alley started with 2700 back in the mid 90's and is currently using MICROS RES. 

 

Here's a 30-second video about Dale's award.