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Vol. 5 No. 2
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Map Sponsors

Aventura Mall 

Sawgrass Mills

Dadeland Mall
Index Sponsors   
To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards. 

To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
To expand and assist in the training of those entering the concierge profession and, in general, to promote, foster, enhance, and improve the technical skills and professionalism of concierges and guest service personnel.

To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.
To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.

To coordinate, promote and assist in the activities and interests of concierges.



To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.

To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To coordinate, promote and assist in the activities and interests of concierges.
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Members' Corner 

Gulfstream Park  to make history on Saturday January 28
The $12 million Pegasus World Cup Invitational - the world's richest thoroughbred horse race! The vision of Mr. Frank Stronach, Founder and Honorary Chairman of The Stronach Group and Ms. Belinda Stronach, Chairman and President; this race is poised to take its place as the world's premier thoroughbred racing event, featuring music and entertainment, incredible VIP and guest experiences, exceptional food, chic fashion and live racing. 

Miami Plane Tours
Concierge Referral Deposit:
$20.00 PER PERSON for the flight (Regardless the type of aircraft)
$15.00 PER GROUP for the Shuttle
Airplanes can fit up to 5 passengers+Pilot
Helicopter can fit up to 3 passengers+Pilot
*All the prices for the flight are PER PERSON + 6%

January Birthdays

Paola Peschiera
St. Regis Bal Harbour

Ivone Reyes

Julia Privis

Riley Philips
Four Seasons

Randy Marchan

Guilherme De Melo

Brad Low
W South Beach 

Delio Batista 
Trump National 
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Miami Cruise Month  
JAN 1-31 
Port of Miami
Miami, FL
Miami isn't called the "Cruise capital of the world" for nothing. With 18 cruise brands and 34 ships, PortMiami is the place to set sail on a tropical vacation. Since January is Miami Cruise Month, it's the perfect time to book your next cruise and take advantage of all the deals and specials.

Ringling Bros. and Barnum & Bailey Presents Circus  
JAN 15-18
AmericanAirlines Arena  
Miami, FL 

A great event for the whole family, the circus is coming to Miami. Ringling Bros. and Barnum & Bailey's Circus Xtreme will be at AmericanAirlines Arena for shows throughout the month of January. Enjoy high-flying circus acts and colorful performances that will be sure to dazzle audiences of all ages. Tickets start at $16 per person.

Fairchild's Chocolate Festival
JAN 20-22
Fairchild Tropical Botanic Garden
Coral Gables, FL 
Forget those New Year's resolutions just for this one chocolate-filled weekend. Unleash your sweet tooth at the tenth annual Chocolate Festival at Fairchild Tropical Botanic Garden. Enjoy chocolate treats, learn about cacao trees and watch cooking demonstrations. Tickets start at $25 for adults and $12 for kids.

Homestead Championship Rodeo
JAN 20-22: Fri 8pm, Sat 2pm, Sun 2pm 
Doc DeMilly Rodeo Arena at Harris Field 
Homestead, FL

Calling all cowboys and cowgirls! The Homestead Championship Rodeo is sure to be a weekend full of fun for the whole family, including the crowning of the Homestead Rodeo Queen and a free parade in downtown Homestead. Admission is $20 for adults and $5 for kids and tickets are available at the door.

Coconut Grove Comedy Festival
JAN 21: 6-9pm 
St. Stephen's Episcopal Church Theatre   
Coconut Grove, FL

Laugh the night away as 30 comedians perform for charity at the inaugural Coconut Grove Comedy Festival. Shows start at 7 p.m. and 9 p.m. Tickets start at $25 in advance and $35 at the door. 

The Race of Champions
JAN 21-22
Marlins Park 
Miami, FL

Marlins Park will be transformed into a cutting-edge race track to host a world-class auto racing experience called The Race Of Champions. Watch as some of the world's greatest drivers from motorsports' elite leagues and disciplines battle head-to-head in superfast identical racecars. Tickets start at $18 per person. 

Coral Gables Festival of the Arts
JAN 28-29
Alhambra Plaza 
Coral Gables, FL

For a weekend full of artsy entertainment, head to the Coral Gables Festival of the Arts. Enjoy the finest of visual arts during the street festival as well as a special feature area presenting The Art of Fine Wine & Craft Spirits event (tickets start at $59 per person). The street festival is free and will take place on Gerald Avenue between Ponce de Leon and Le Jeune Road. 

Miami Marathon and Half Marathon
JAN 29   
AmericanAirlines Arena 
Miami, FL

The Miami Marathon and Half Marathon is back! Attracting more than 25,000 participants, the race showcases notable city landmarks and killer views. To register, visit
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Miami Heat 
vs. Houston 
JAN 17 7:30pm 
  vs. Dallas 
JAN 19 7:30pm

vs. Milwaukee 
JAN 21 7:30pm

vs. Golden State 
JAN 23 7:30pm

vs. Detroit 
JAN 28 7:30pm

vs. Brooklyn 
JAN 30 7:30pm
American Airlines Arena
601 Biscayne Blvd 
Miami, FL
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Cirque du Soliel: Kurios
JAN 16 - 29 
Hard Rock Stadium  
Hollywood, FL

Step into the curio cabinet of an ambitious inventor who defies the laws of time, space and dimension in order to reinvent everything around him. Suddenly, the visible becomes invisible, perspectives are transformed, and the world is literally turned upside down.

Sunday in the Park with George
JAN 19 - 29
Adrienne Arsht PAC 
Miami, FL
Winner of the Pulitzer Prize for Drama, the Olivier Award for Best Musical, and hailed by critics as one of the first truly modernist works of musical theater, Stephen Sondheim and James Lapine's Sunday in the Park with George has become one of the most acclaimed musicals of our time!

House of Cards in Concert 
JAN 19: 8pm 
Adrienne Arsht PAC 
Miami, FL
 This multi-media concert offers audiences and fans a new way to experience the hit Netflix show! The vivid characters and plot lines come alive through symphonic music from the Emmy-winning score, along with film excerpts from the show. The concert, conducted and composed by Jeff Beal as he leads the Henry Mancini Institute Orchestra.

Minnesota Orchestra: Sibelius & Beethoven
JAN 10 
Adrienne Arsht PAC 
Miami, FL
The Grammy Award-winning Minnesota Orchestra, now in its second century and led by Music Director Osmo Vänskä, has long ranked among America's top symphonic ensembles, with a distinguished history of acclaimed performances around the world!

JAZZ ROOTS: Jazz at Lincoln Center Orchestra 
JAN 20: 8pm 
Adrienne Arsht PAC 
Miami, FL

After a sold-out concert in 2013, the world-renowned Jazz at Lincoln Center Orchestra returns to the Arsht Center with its music director, Pulitzer Prize- and GRAMMY Award-winning composer/trumpeter, Wynton Marsalis! The remarkably versatile orchestra, comprising of today's finest jazz soloists and ensemble players, performs a vast repertoire from rare historic compositions to Jazz at Lincoln Center-commissioned works, including compositions and arrangements by jazz legends.
Spend the Night with Billy Crystal
JAN 21: 8P 
Adrienne Arsht PAC 
Miami, FL

An evening with Billy Crystal including highlights of his amazing roles in film, a moderated Q&A and live stand-up comedy.

South Florida Symphony Orchestra: Ubermensch
JAN 25: 7:30P 
Adrienne Arsht PAC 
Miami, FL

South Florida Symphony Orchestra returns with Naumberg Competition winner, Tessa Lark, to perform Korngold's lush Violin Concerto. Also featured in the program is Strauss' rumbling giant, the 22-bar opening of his Also sprach Zarathustra; and local composer, Tom Hormel's world premiere of The Legend of Bird Mountain.

The Cleveland Orchestra: Bach and Bruckner 

JAN 27: 8pm 
Adrienne Arsht PAC 
Miami, FL

Heart wrenching. Emotional.  Bruckner's Seventh Symphony is a special experience that Music Director Franz Welser-Möst delivers best. His interpretation intensifies the emotional tone of the work unlike any other conductor. The program includes mezzo-soprano Jennifer Johnson Cano as well as features the highly anticipated collaboration of two world-class organizations! Miami's vocal ensemble Seraphic Fire joins The Cleveland Orchestra for the perfection of Bach and music from three of his cantatas.

Florida Grand Opera: Eugene Onegin

JAN 28 - FEB 4
Adrienne Arsht PAC
Miami, FL

Arguably Tchaikovsky's most beloved and most famous opera, Eugene Onegin's feverishly passionate story unfolds through the beautiful, melodic music and lush orchestration that characterize Tchaikovsky's work.
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An Asian Cantina concept, DŌA is a true neighborhood styled eatery serving high quality Chef driven LatAsian cuisine featuring flavors unique to Asian influenced cooking born in Latin America. Affordable, casual and approachable, DŌA Miami Beach will be open seven days of the week for unique offerings in Dinner, Weekend Brunch and Late Night dining.

Cake Thai Kitchen
This funky spot serves Thai street food, like noodle, curry & rice dishes, plus a buffet.

Halves & Wholes

The latest concept from the Menin Hospitality team, this fast-casual sandwich shop serves up classic sandwiches with a Miami twist, like "The Fritaloaf" made with chorizo meatloaf and habanero jack along with the "Pan con Italian Beef" filled with short rib, charred onions, provolone. Bonus points: it is open until 5 a.m. daily.
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FAB 5 

1) New Dawn Inshore Fishing
"Today, I find myself enjoying the wonders of Biscayne Bay from the poling tower of my skiff as the anglers on the bow marvel at the beauty and bounty that this incredible place has to offer. While I specialize in light tackle sightfishing for bonefish, permit, and tarpon on the flats, I also take full advantage of the many other species that inhabit Biscayne Bay such as mutton snappers, groupers, mackarels, sharks, and snooks. Whether you are a seasoned angler or a novice, you will have a wonderful time as we ply the historic gin clear waters of Biscayne Bay." - Capt. Mo Estevez
2) Hyde Beach Pool Parties 
Already an icon in Los Angeles and Vegas, Hyde's first Miami location keeps its celebrated style and energy going all day and all night in the heart of South Beach at the SLS Hotel. Fridays, Saturdays and Sundays have the best parties. 

3) Antique Car Tours and Drivers  

Everyone shows up to the Zuma valet with a black Cadillac or black S550. Really trying to make an impression? Try taking a classic American convertible from the 1940's or 1950's. City Tours in these fabulous vehicles remains one of their most popular offerings.

4) AquaJet: Tandem flights, yacht flights
Take off from our private location looking onto the Miami downtown skyline and enjoy a beautiful sunny day hovering over Miami's crystal blue waters. 

Our connections are vast as concierge - but there is always that rare request that comes and sometimes makes us reevaluate how deep our connections truly run. Maybe a guest wants a cello professional playing during a proposal on the beach at sunset. Do you know who to call? offers a convenient way to connect to local professionals such as these - quickly and easily. 
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VHS Video Cam              
4K? Nah, thanks, we have VHS filters. But no, for real, this app adds effects to your video camcorder, which might just invoke some heavy nostalgia if you are old enough.

NPR One  
iOS /Android
This year, NPR added new features to its NPR One app that turned it from a popular radio-listening app into something broader. By connecting to audio content from other suppliers, including podcasts and locally sourced news programs, NPR One is now a one-stop shop for all sorts of fascinating audio.
Cheeky Fingers
This is my favorite kind of app - it does a single job very well, with excellent design and a sense of humor. The app is an assistant for those learning to play the piano. It's a chord dictionary that contains everything a beginner needs to know about playing chords, using cute graphics that show fingers over a keyboard. Cheeky Fingers is far from the most sophisticated app, but it's adorable and is staying on my phone.
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Wall of Fame

Congratulations on being all the world wants in a concierge!

The Atlantic Hotel & Spa
Jerome from concierge was absolutely amazing. We went for my daughter's 7th bday and he helped make her feel like a princess.
St. Regis
The concierge is top class- their restaurant recommendations were amazing - including great tips for ordering too... The grilled octopus at Mandolin Aegean Bistro was amazing... Thanks Giselle!!
The Betsy
Thank you Paul and the entire Betsy Team, I look forward to returning under more planned circumstances.
Z Ocean Hotel
Domingo - Concierge. Again this chap was caring and attentive. He had a great mix of being there when required without being overbearing. He is the man to see for tickets and places to go. He was very informative and helpful.

1 Hotel South Beach
JAN 13
Keston, best concierge will set you with great restaurants. He is first class.

The Standard
All the staff was accommodating, warm, and welcoming but the names I especially remember are Taryn, at the front desk, and Crispy the concierge.
The Hotel
John the Concierge was on point!!! Dinner recommendations and excursions! 

John, the concierge, was especially helpful.

The Raleigh
JAN 13
Fernando, the concierge - much appreciated.

When we arrived after a 3 hour delay on the runway, Champagne and cookies were waiting for us courtesy of the wonderful concierge, Fernando Montealegre. It was a precursor to a wonderful, understated but glamourous week in Miami. 

Four Seasons
Universally, staff make you feel welcome, whether it's (this trip), the concierge, Dannie... 

SLS Brickell
Frederic, so helpful and knowledgeable, the perfect concierge.

Hilton Downtown
JAN 7 extra compliment for the concierge Mister GUY CORNEILLE who speaks fluently French and organize whatever you want (even during his holiday)!
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Supervisory Editor: Miguel Pena
Editing, Web Design, Graphic Design, Writing: Joey Oros

Cover design by Joey Oros

We hope that you enjoyed this edition of The Maestro.