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Vol. 4 No. 22
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To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards. 

To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
To expand and assist in the training of those entering the concierge profession and, in general, to promote, foster, enhance, and improve the technical skills and professionalism of concierges and guest service personnel.

To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.
To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.

To coordinate, promote and assist in the activities and interests of concierges.



To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.

To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To coordinate, promote and assist in the activities and interests of concierges.
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Holiday Greetings:

Basel is just around the corner along with all the satellite shows that surround it.

Do you feel like the year has just zipped by....
Amazing how time flies when your having fun. Enjoy the holidays. We wish you and your loved ones a most joyous Thanksgiving.

Warm Regards, 
Miguel Pena 
Southern Florida Concierge Association 
Like us on Facebook to see upcoming events, openings and attractions in South Florida!

Find us on YouTube to see our videos of featured restaurants, tours, activities and more in South Florida.

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Members' Corner 

Gulfstream  Park: Symphony of Lights
Symphony of Lights kicks off on Black Friday, November 25 and runs every night through the end of the year.
Gulfstream Park's popular holiday tradition, Symphony of Lights, will return starting on Friday, November 25th, featuring a 50-foot tree decorated with thousands of lights synchronized to holiday music, and an array of free entertainment for the whole family, including selfies with Santa and Mrs. Claus and train rides. Symphony of Lights will run nightly through December 31st from 6 p.m. to 11 p.m.

Opening day for the Championship Meet at Gulfstream Park is December 3 and it promises to be an exciting race season! Click here to download the 2016-2017 schedule:

November Birthdays

Rita Brennan
Ritz Carlton Key Biscayne

Caroline Gomes
W South Beach Residences

Ken Paul Agravante
Shore Club

Yuri Nacimiento
Grand Beach Hotel

Kim Gardela
Williams Island 4000    

Martin Padrom
InterContinental Miami


Morgan Bullock  
Ritz Carlton Key Biscayne

Roly Del Rio    
Ritz Carlton Residences Coconut Grove 

Luis Pagan  
Setai Hotel 
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15th Annual Miami Short Film Festival
NOV 14 - 19 
Cinepolis Cocowalk & Miami Beach Cinematheque
Coconut Grove/Miami Beach, FL
The Miami Short Film Festival is an international film festival that features short films under 20-minutes in length. The festival supports efforts to build community around the arts, while showcasing the art of short filmmaking.

Afrikin Fest
NOV 18 - 20   
Virginia Key Beach Park
Miami, FL 

Celebrate culture and history and enjoy live music from local and international artists during Afrikin Fest. Notable guest speakers like Mutabaruka, Dr. Sonia Sanchez, and Dr. Gregory Tate will inform and enlighten festival goers during the daytime educational talks, while live music will fill the air at night. Tickets start at $10 per person.

Sunny Isles Beach Jazz Fest
NOV 19 
Heritage Park  
Sunny Isles Beach, FL 
The annual Sunny Isles Beach Jazz Fest will feature notable jazz artists like Michael Lington, Doug Walker, Lourdes Valentin and more at Heritage Park. General admission is free and VIP is $50 per person.

Mad Hatter Arts Festival
NOV 19 - 20 
Barnacle State Historic State Park
Coconut Grove, FL

Head to the Barnacle Historic State Park in Coconut Grove for the annual Mad Hatter Arts Festival featuring a vintage artisan marketplace and a participatory drum circle. There will also be a screening of the classic movie, Alice in Wonderland at 7 p.m. on Sat. Nov. 19. 

White Party Week
NOV 23 - 28
Various Locations 
Miami, FL
Thousands flock to Miami for a week of nonstop entertainment and fundraisers for the fight against HIV/AIDS during the annual
White Party Week. Parties are scheduled for various locations throughout the city.

Art Basel 2016
NOV 29 - DEC 4 
Various Locations 
Miami, FL

Miami has exploded into a well-known destination that attracts some of the top artists in the world. From sophisticated Art Basel for the cultural connoisseur, to graffiti-clad Wynwood for the emerging muralists, Miami has something for everyone. Please click above image for everything Art Basel 2016. 
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Miami Heat 
vs. Milwaukee 
NOV 17 7:30pm
vs. Memphis
NOV 26 8:00pm 
vs. Boston 
NOV 28 7:30pm
American Airlines Arena
601 Biscayne Blvd 
Miami, FL

Miami Dolphins 

vs. San Francisco
NOV 27 1:00pm

Hard Rock Stadium 
347 Don Shula Drive 
Miami Gardens, FL 
Nascar's Ford Championship Weekend
NOV 18 - 20  
Homestead-Miami Speedway
1 Speedway Blvd
Homestead, FL
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Florida Grand Opera: Carmen
NOV 18 - 19: Click above image for times 
Adrienne Arsht PAC 
Miami, FL

No opera is more requested. No opera is so anticipated. And no opera is more beloved than Georges Bizet's Carmen!

Miami Symphony Orchestra: MISO-CHIC
NOV 20: 6pm 
Adrienne Arsht PAC 
Miami, FL
Following the spectacular success of the first MISO-CHIC dedicated to fashion, this season MISO-CHIC will be presenting a visual arts extravaganza. Painting, sculpture, and urban street art with live performances on stage. Music and Color will be combined as paint for the soul.

Havana Cuba All-Stars 
NOV 25: 8pm 
Adrienne Arsht PAC 
Miami, FL
 Direct from Havana, Cuba performing "Cuban Nights"! The Havana Cuba All-Stars draw inspiration from traditional Cuban son, creating and maintaining the songs and music of the rich culture of Cuba. "Cuban Nights" is representative of the extraordinary musical legacy of this wonderful country! 

JAZZ ROOTS: Dave Koz Christmas Tour 
NOV 26: 8pm 
Adrienne Arsht PAC 
Miami, FL
Nine-time GRAMMY nominee and saxophonist extraordinaire Dave Koz and a trio of special guests - Jonathan Butler, Kenny Lattimore and Ashford & Simpson's Valerie Simpson - will capture the magic of Christmas in the 19th anniversary edition of Koz's holiday tour!

Dirty Dancing
NOV 29 - DEC 4: Click above images for times 
Adrienne Arsht PAC 
Miami, FL 
DIRTY DANCING - THE CLASSIC STORY ON STAGE is a record-breaking live theatre sensation, exploding with heart-pounding music, passionate romance and sensational dancing. Featuring the hit songs, "Hungry Eyes," "Hey Baby," "Do You Love Me?" and the heart-stopping "(I've Had) The Time of My Life."
You'll have the time of your life!
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Bazaar Mar by Jose Andres (SLS Brickell)

Located within the luxurious, soon-to-open  SLS Brickell Hotel & Residences in downtown Miami, the 210-seat Bazaar Mar will evoke all the bounty of the oceans, with a seasonal emphasis on Miami and the Caribbean. The vibrant menu will feature everything from 'sea snacks' like ceviches, seaweeds and tiraditos to whole fish prepared in a variety of ways and a extensive raw bar. Hand-crafted cocktails join a curated list of Spanish and international wines to complement the cuisine. 

BRAVA by Brad Kilgore (Adrienne Arsht PAC)
For Brad Kilgore's second Miami restaurant, he partnered up with Miami's Adrienne Arsht Center for the Performing Arts to give the area a new take on dinner and show. Open every night there is a performance (to show attendees and non-show watchers alike) it features Kilgore's signature "food with no boundaries" but with touches of European and French technique.

Fi'lia by Michael Schwartz (SLS Brickell)

 Fi'lia (which is a play on Figlia, the Italian word for 'daughter', of which Schwartz has two) will be open for breakfast, lunch and dinner and feature Italian food highlighting fresh ingredients from the hearth and the simplicity of handmade artisanal breads and pasta. Rustic pizzas from the wood oven showcase beautiful produce in season in special combinations. 
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FAB 5 
Art Basel Party Guides 
Browse the best ones for the ultimate scoop

1) Miami New Times Party Guide
2) Miami and the Beaches 

3) Paper Mag

4) Time Out 

5) Art Basel (.com)
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If you spend any amount of time working out of a coffee shop, coworking space or a bar, you're going to want to install Workfrom immediately. The Workfrom app taps you into their global community to provide you with the best places to get some work done remotely in over 1,200 cities worldwide. Each location entry has details about WiFi speed and password, other amenities (like power outlets and good brews), a map and hours. Workfrom is like a Yelp specifically designed for remote workers
The biggest selling point for the Visionn photo filtering app is its ability to apply some really cool photo and video effects in real-time right from the camera. It changes the workflow around a little because you're filtering live instead of snapping and editing, but once you get used to it the app is incredibly addictive. Visionn also manages to do all its real-time filtering extremely quickly so you'll never have to worry about missing the perfect shot. Your Instagram feed is about to get a lot more interesting. 
Bear Writing App
Looking for an alternative to existing writing apps like Evernote or the stock Notes app? Check out Bear. Perfect for everything from the daily to-do and grocery list to quick reminders and in-depth essays, Bear is a clean writing app with a dedicated focus mode and advanced markup options to make writing both the great American novel and your next web piece easier. The different themes and typography make Bear look good, and the traditional swipe navigation makes it easy to use.
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Wall of Fame

Congratulations on being all the world wants in a concierge!

The Atlantic Hotel & Spa 
NOV 3 
The concierges, Jerome & Jordan, were very helpful. I first contacted them a couple of months prior to our visit & they supplied all the information I requested.
NOV 14
The services are very good, specially Maia the concierge.
NOV 16 
 The unique, beautiful interiors and spaces are only eclipsed by the staff and managers of this property. From Jose assistance at the front of the property to Brenda the concierge... 
W South Beach
NOV 16 
Out of many good encounters with the employees i would like to highlight our VIP concierge; Collen.

1 Hotel South Beach
NOV 14
i was specifically impressed by: Reo Davis, Director of Concierge - you're not going to find a more enthusiastic, helpful concierge director out there, Reo is the full package and was always there to save the day.

Marriott Stanton South Beach 
NOV 10
I was connected with Mike from the concierge who helped us book a rental car and gave some tips where we could go snorkeling in Key Largo, it was awesome!
Eden Roc 
NOV 10 
...Sanya and the team at Jaya pulled it off for us and what could have been a challenging situation ended with a lovely and productive business event. THANK YOU

National Hotel
NOV 4 
Before I launch directly into the attributes of the property I must give a shout out to Natalya the head concierge.

Delano South Beach
NOV 12 
As alway my stay at the Delano was wonderful. Your staff is personable and helpful in every way, especially your concierge DiMichael who spares no effort in arranging whatever you might request to make your stay extraordinary.

Miami Marriott Biscayne Bay
NOV 14 
I can't thank enough Marjorie (the concierge), Sharissa (elite embassador), Christopher & Jason (front desk) for going over beyond what is expected from a hotel!  
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Supervisory Editor: Miguel Pena
Editing, Web Design, Graphic Design, Writing: Joey Oros

Cover design by Joey Oros

We hope that you enjoyed this edition of The Maestro.