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Map Sponsors
Fogo De Chao
Aventura Mall
Sawgrass Mills
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| To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.
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To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
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To expand and assist in the training of those entering the concierge profession and, in general, to promote, foster, enhance, and improve the technical skills and professionalism of concierges and guest service personnel.
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To coordinate, promote and assist in the activities and interests of concierges.
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To foster the development of the role of the concierge in the hotel industry and tourism in general.
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To maintain the highest standards of concierge service.
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To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.
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To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
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To coordinate, promote and assist in the activities and interests of concierges.
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To foster the development of the role of the concierge in the hotel industry and tourism in general.
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To maintain the highest standards of concierge service.
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To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
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To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.
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To coordinate, promote and assist in the activities and interests of concierges.
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Dear South Florida Concierge Association Members,
Please take your time enjoying the July Update of the Concierge Communiqu�, where our information is only and always the freshest. Again and as always, any feedback regarding your newsletter is highly encouraged. If you want to see it here (and don't want to do the research on your own), let us know and we'll do our best to make it happen!
Has the Concierge Communiqu� been helpful to you so far? I would love to hear examples how - shoot me an e-mail with how it's made your life a little easier. Thank you to all of those that have already provided feedback - keep it coming!
Wishing you all fortuitous finishes to July 2013!
Joey Oros, Editor
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EVENTS
XXVIII International Hispanic Theatre Festival 
JUL 18 - JUL 28
Teatri Avante
American Airlines Arena
Adrienne Arsht Center
Teatro Prometeo
Miami Beach Food Truck and Music Fest 
JUL 24 5-10PM
North Beach Bandshell
Collins Ave and 73rd Street
Miami, FL 33140
Enjoy live music and local food truck delights at the North Beach Bandshell. The food truck lineup includes: Ms. Cheezious, Sakaya Kitchen, Gastropod, Health Nut on Wheels, Dolci Pecati, Sugar Yummy Mama, Garcia Brothers Seafood, La Camaronera, Moty's Grill, Latin Burger, Mangia Mia and Bocaditos. Food truck specialties include burgers, seafood, healthy bites and ethnic dishes.
Miami Spa Month 
JUL 1 - AUG 31
Various Spas Throughout Miami
We welcome the annual arrival of Miami Spa Month, when even tightly budgeted 305'ers can take advantage of sweet deals on massages, facials, and body wraps at the swankiest spas in town. The best of the best in beautifying venues are offering all sorts of services for $99 a pop.
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SPORTS
Miami Marlins 
501 NW 16th Ave
Miami, FL 33125
(305) 480-1300
Brand new ballpark, inexpensive tickets, great weather - truly a great way to spend an evening with friends and family. Get out to Marlins Park to see the great American past time!
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CONCERTS
Dave Matthews Band
JUL 19 7:00PM
Cruzan Amphitheatre
West Palm Beach, FL
Pacific Dub
JUL 19 8:00PM
Culture Room
Fort Lauderdale, FL
Chaka Khan
JUL 20 7:00PM
James Knight Cneter
Miami, FL
311 and Cypress Hill
JUL 21 5:00PM
Cruzan Amphitheatre
West Palm Beach, FL
Marilyn Manson
JUL 21 8:00PM
Fillmore Miami Beach at Jackie Gleason Theater
Miami Beach, FL
Vans Warped Tour
JUL 27 11:00AM
Cruzan Amphitheatre
West Palm Beach, FL
The Monkees
JUL 27 8:00PM
Mizner Park Amphitheater
Boca Raton, FL
Black Sabbath
JUL 31 7:30PM
Cruzan Amphitheatre
West Palm Beach, FL
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FEATURED RESTAURANTS
"Best Restaurant in South Florida" Poll Winner
ZUMA 
270 Biscayne Boulevard Way
Miami
(305) 577-0277
"Zuma is a culinary experience. Expensive? Yes. But the price lives up to the quality...Expect to see interesting/beautiful people here too. A great place to take guests, or to take a date."(Yelp)
Pescecane Ristorante  9551 Harding Ave Surfside (305) 861-1060 "With a select variety of original products exclusively imported for its preparation, the most genuine freshness that the Italian classicism can offer, and the warmest and most elegant social atmosphere that has ever been recreated between the waters of Surfside, today emerges this true casa-ristorante from among other existing World-class culinary works." Voted "One of the best restaurants of the world" by Black American Express.
Fish Fish  13488 Biscayne Blvd
North Miami
(786) 732-3124 In addition to being able to purchase fresh fish and seafood from their market, you may also dine in for lunch or dinner at this eclectic ocean-inspired restaurant. They will cook your fish however you specify, or just choose a menu favorite. They also offer meats and pastas for all you landlubbers. Sea Grill  3913 NE 163rd St North Miami Beach (305) 945-7555
The where to go for excellent, Mediterranean-style seafood. Sea Grill is an easy recommendation for my own guests. The food, atmosphere and service always impress. It's always great to hear the next day "what a wonderful recommendation" Sea Grill was. Waterfront dining in North Miami Beach doesn't get much better than this.
Pride and Joy BBQ 
(305) 456-9548
Launched by gentleman Myron Mixon, "the world's most winningest man in barbecue", this restaurant is showcasing daily what it means to be the king of barbecue. Myron has been featured on CBS, TLC and Discovery channel for his delicious BBQ feats and has even published New York Times bestselling BBQ cookbooks. Impressive resume? Try tasting it for yourself.
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FEATURED TOUR
All About Miami 2000 Convention Center Drive Miami Beach (800) 979-3370 "Step into an immaculate Mercedes to enjoy and intimate tour of Miami. Explore the historic sites of our marvelous city in complete comfort with a maximum seating of only 8 guests. Let us show you parts of Miami that few get to see from the comfort and luxury of our Mercedes touring vehicle. Private tours can be customized." |
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Arts
Dawoud Bey: Picturing People 
Daily through Sept. 8th
Museum of Contemporary Art
770 NE 125th St
Miami, FL 33161
(305) 893-6211
Whether he's working on the street or in his studio, Dawoud Bey has earned the art world's attention for striking portraits that capture the self-awareness and contemplative nature of his subjects.
Pan American Modernism: Latin American & U.S. Art From the Permanent Collection 
Daily through Oct. 13th
Lowe Art Museum
1301 Stanford Dr
Coral Gables, FL 33146
(305) 284-3535
Boasting upward of 17,500 objects spanning 5,000 years, the Lowe Art Museum (1301 Stanford Dr., Coral Gables) is the rare South Florida institution capable of producing informative shows simply by dipping into its vast holdings.
Hurricanes 
Daily
Miami Science Museum
3280 S Miami Ave
Miami, FL 33133
(305) 646-4200
Although Miami hasn't been hit hard by any cleverly named storms in the past several years, it's inevitable that one will come blowing through our backyard before too long. So what better time to learn more about Mother Nature's offspring than during the calm before the stormy summer?
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NIGHTLIFE/PARTIES
VIBE  301 E Las Olas Blvd #110 Fort Lauderdale (954) 713-7313
With something going on every Wednesday through Saturday night, this bar/club/lounge always finds itself on the list. If you want beautiful people, a comfortable inside-outside arrangement and an experience somewhat like a popular lounge in South Beach, this is your number one option in Fort Lauderdale. |
FEATURED SPA
LAPIS: Fontainebleau
4441 Collins Ave Miami Beach (305) 538-2000 "...A luxurious retreat designed with your well-being in mind. Overlooking the Atlantic Ocean, indulge yourself in an oasis that embraces the beauty and energy of its setting to create a transformative experience for body, mind and spirit.
The staff at Lapis is dedicated to making your spa experience truly memorable and unique, offering a combination of professional expertise and nurturing warmth."
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THE FAB 5
1) Lock N' Load Soon to be opening in Downtown Miami (Wynwood), this is no run-of-the-mill shooting range. Patrons may only use their own guns if they are members. But the real fun begins when you purchase one of their packages. Pretend to be in the Israeli Special Forces, 007, Scarface or even in the future with their specifically tailored shooting packages. Each package has specific weapons to match it's specialty. Designed for the wealthier gun connoisseur (or even first time user), the price to ammo ratio will match (about $200 to shoot 100 rounds). 2) The Ancient Spanish Monastery This Spanish monastery was finished being built in 1141 AD. To put that into perspective for you, this place was built in the middle of the Crusades. There's a good chance your great-great-great-great-great-great-great-great-great-great-great grandparents were looking like this when this was under construction. However, it was brought over to Miami about 8 centuries later. This is literally the closest you're going to ever get to ancient Byzantine architecture without traveling to Europe or the Middle East. If you have any appreciation for architecture and history, this monastery is a must-see. 3) Sailboards Miami For all of your guests' windsurfing, kayaking and SUP rentals and lesson needs. There are tons of places to rent these things all around South Florida. Why throw this place out at you? Because they are known for their fantastic customer service and overall experience. Maybe that's why they're No. 5 on TripAdvisor. There's simply nowhere better to go. 4) Segway Tours Through South Beach Looking up at this picture, your'e probably thinking the same thing I was, "Who are these nerdy people wearing helmets trying to look like they're from the future on their fancy two-wheeled scooter-ma-jigs?" But the truth is, these things are fun. Go on a guided tour through South Beach while operating your very own futuristic scooter-ma-jig (they call them Segways). I personally want to go just to see how in the world they stay so balanced. But the sights in South Beach coupled with the novelty of driving one of these bad boys will be a not-to-soon-be-forgotten experience for your guests. 5) Floating Cabanas  Your guests just want to take it easy for the day, but at the same time, not lose that Miami style. Atlantic Beach Clubs Four, located behind the Trump International Beach Resort is just the place. Guests can enjoy the gentle rocking of the ocean in the shade while sipping on drinks from the built-in cooler, or enjoy signature cocktails from Gili's Beach Club - a mediterranean-inspired beachfront restaurant - just a stone's throw away. |
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COOL APPS
Urbanspoon  Can't decide where to eat? Urbanspoon can help. SHAKE your iPhone and the Urbanspoon slot machine will suggest a restaurant. DISCOVER great new places to eat. See what's NEARBY in your 'hood, or BROWSE a comprehensive list of restaurants. Make a RESERVATION, and expand your DINELINE by checking in. See what your FRIENDS like.
iFlyPro  Get the world's largest airport app with over 700 airports, flight tracking and GPS-enabled in-terminal maps as featured in NY Times, USA Today and The Today Show. Voted Travel & Leisure magazine's "most comprehensive airport guide". TripIt 
No more frantic searching for confirmation emails in your inbox - or worse yet - hunting down that pesky manila folder. TripIt is an easier way to organize and share travel.
Google Translate  Break through language barriers with Google Translate:
* Translate text and speech between more than 70 languages
* Listen to your translations spoken aloud
* Input using your voice, handwriting, and camera
* Save your favorite translations and sync them across devices
* View dictionary results for single words or phrases
* Translate without a network connection with our offline language packages
WiFi Finder  Quickly and easily find FREE or paid Wi-Fi when you travel with the JiWire Wi-Fi Finder for iPhone and iPod Touch. Download all of the locations offline, so you know how to stay connected when you are on the road. |
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WALL OF FAME
Congratulations to these concierge teams on their professionalism and service!
Marriott Biscayne Bay JULY 1st
"They helped us with all that we was need, especially in this particular case of 2 consecutive stays. Many, many thanks to Marjorie, the lady from concierge, who really helped us with very helpful advices. I wish to meet in all the hotels this kind of people, friendly, nice, only smiles, adequate information's. We love you, Marjorie, all the best from Romania!"
InterContinental Miami JULY 5th
"Well deserving of a 4+ STAR rating. We stayed for a few nights in May during our honeymoon. Overall, the customer service was exceptional. I contacted ILANA, the concierge, prior to our arrival. She upgraded our room to a breathtaking Biscayne Bay view. Additionally, a gift was waiting in our room!!!! She also provided us with VIP passes to a hot club in SB."
Eden Roc JULY 5th
"Concierges were all very helpful. Beach is beautiful and you can walk for miles!" Delano JULY 7th
"I sent a note to Lee a few days before arriving to ask a few questions. He was off that day but in spite of that answered within 5 minutes. He answered my questions and introduced me to Willy Garcia, the Concierge. Again, within minutes I had an email from him too. Ok, I'm already impressed.
Thanks go out to Lee, Willy, and each and every employee we came in contact with. You are the best. We will be back again and again!"
Fontainebleau
JULY 4th
"The check in was friendly, the concierge was extremely knowledgeable and ALWAYS answered the phone."
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Credits
Editor in Chief: Miguel Pena Editing, Web Design, Graphic Design, Writing by Joey Oros
Cover Image By Joey Oros
*Submit your own pictures that scream South Florida to be chosen for next month's cover
We hope that you enjoyed this edition of the Concierge Communiqu�. |
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