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December 2012

New and Noteworthy

 

Start the New Year Right - 

Building Confidence in New Managers

        

busines people

   New managers often learn

   by trial and error. Here are 

   some common traps that

   await the newly-promoted:

 

   1. Doing your old job.

   It's hard to give up what 

   you're good at, especially 

   in times of short-staffing. 

   Keeping your hand in the 

   daily work is comforting to 

   you and helpful in the short-

   term approach to the 

   team's workload. But it can 

   keep you from teaching 

   others how to do the work 

   and from learning and practicing other vital aspects of management - scheduling, strategy, and coaching.

 

2. Fearing "I don't know."

Don't bluff. It reduces your credibility. If you don't have the answer to a question, acknowledge it, promise you will find the information or answer and then follow up. You don't have to be an expert on all details of the operation when you are new. Be committed to learning and helping out your team.

 

3. Avoiding experienced employees.

New managers often assume veteran employees resent or resist bosses with less work or life experiences than their own. It is better to assume that experienced staffers want to know what everyone else does: What is my new manager going to do for me, or to me? Employees of all experience levels hope their managers will be good advocates for their work and agents of their success.

 

4. Mismanaging old friends.

Your relationship with former colleagues changes when your first loyalty is now to the whole team, not just those with whom you shared a social life. But that doesn't mean you can't be friendly. You just need to be forthright about boundaries. As a boss, you can't unfairly favor old friends, or appear to.  

 

5. Mismanaging your boss.

Know your boss well enough to have a solid fix on the span of your authority and autonomy. Understand your supervisor's values, goals, pressures and preferences when it comes to communication and decision-making. Your boss may not be perfect, but it is your job to make the relationship work, and in so doing, increase your effectiveness for your team.

 

Start out 2013 by learning the basics of management at the workshop Management Essentials on Thursday, January 31. Topics to be discussed include:

  • new staff training
  • goal setting
  • assigning tasks
  • performance planning, monitoring and review
  • dealing with performance problems
  • discipline
  • situations where you are required to direct the work of others
Take it a step further and apply the course to the QNET Certificate in Management Development (CMD) which also includes the following sessions:
 
ladder
  HR for Managers - Mar 14

CMD core courses are eligible for credit in the Certificate in Applied Management: Organizational Effectiveness (CAM:OE) with the University of Manitoba, Continuing Education allowing course participants to continue in a program of management development and receive a university certificate.

 

Portions of the above from "What Great Bosses Know About the Five Mistakes New Managers Make" by Jill Geisler

 

 


Upcoming Events

   

December

 

2013 Upcoming Events 
 
January

 

February

 

March

 

 

About QNET

 

Take advantage of QNEWS advertising for $125.00 for a single issue for QNET members, $175.00 for non-members. QNEWS is received every month by over 5,000 people in Manitoba.

QNET is a non-profit association
that advances excellence in Manitoba organizations by providing training and networking opportunities in: Leadership and Management, Quality and Effectiveness, Workplace Wellness and Board Governance.
 
 
In This Issue
New and Noteworthy
Calendar of Events
Featured Session
2013 QNET Conference
QNET Resource Library
QNET Members
Quality Quote

Featured Session

Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Thursday, January 17

 

Learn how to understand and manage each generation uniquely.


mark your calendar 
2013 QNET Excellence Conference


Schedule Thursday, May 2 in your calendar for the 2013 QNET Excellence Conference at
the Victoria Inn Hotel and Convention Centre.
More details coming soon! 

QNET Resource Library
technically write

Technically-Write!

By Ron Blicq and Lisa Moretto

 

This book explores the most effective techniques for written and oral communication in today's business world, and covers all the aspects of technical correspondence, report writing, oral communication and the job-seeking process.

 

Other available books 

by Ron Blicq:

 

Get to the Point! Writing Effective Email, Letters, Reports and Proposals

 

Guidelines for Report Writing

 

Communicating at Work 

 

QNET Members may borrow 

these books by calling 

204-949-4999 or email.


Season's Greetings from QNET

tree

 Wishing you a safe and 

happy holiday season and a

prosperous New Year! 

 

Please note: 

The QNET Office will be closed 

as of Monday, December 24 

and will re-open on 

Wednesday, January 2. 


2012 QNET Members

  Thank you to our 

2012 QNET Members for 

your support this past year!


Quality Quote

team leader    

"Leaders are problem solvers by talent and temperament, and by choice."

 

 ~Harlan Cleveland


QNET Links

 

Events Calendar

 

Programs

 

Membership 

 

About QNET




QNET / Manitoba Quality Network
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Winnipeg, MB R3C 3R8
Ph: 204.949.4999
Fax: 204.949.4990
Email: [email protected]
Website: www.qnet.ca

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