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November 2012

New and Noteworthy

 

It's Part of Your Daily Routine                 

business group 

Problem-solving and decision-making... ask anyone in the workplace if these activities are part of their day and they would certainly answer "Yes!" 

 

But how many of us have had training in problem solving? We know it's a critical element of our work but do we know how to do it effectively?

 

People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish it would go away; they feel that they have to come up with an answer and it has to be the right answer; and they look for someone to blame. Being faced with a problem becomes a problem.

 

The most common mistake in problem-solving is trying to find a solution right away. That's a mistake because it tries to put the solution at the beginning of the process, when what we need is a solution at the end of the process.

 

Effective problem-solving does take some time and attention, but less time and attention than is required by a problem not well solved. What it really takes is a willingness to slow down. 

 

A problem is like a curve in the road. Take it right and you will find yourself in good shape for the straightaway that follows. Take it too fast and you may not be in as good shape.

 

Gain practical skills and proven methods for resolving problems and making sound decisions at the two-day workshop:

 

Problem-Solving and Decision-Making

Mondays, November 26 and December 10

8:15 a.m. to 4:15 p.m. both days

  

 

This two-day workshop is an optional course in the QNET Certificate in Management Development (CMD) and is eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education.

 

Excerpt from Seven Steps for Effective Problem Solving in the Workplace Tim Hicks

 

Upcoming Events

New events are in bold

   

November

December

 

About QNET

 

Take advantage of QNEWS advertising for $125.00 for a single issue for QNET members, $175.00 for non-members. QNEWS is received every month by over 5,000 people in Manitoba.

QNET is a non-profit association
that advances excellence in Manitoba organizations by providing training and networking opportunities in: Leadership and Management, Quality and Effectiveness, Workplace Wellness and Board Governance.
 
 
In This Issue
New and Noteworthy
Calendar of Events
Featured Session
Promotional Partner
Quality Quote

New Workshop

Increasing Your Personal Change Readiness 

Monday, December 3

 

Explore the fundamental issues of how to survive and thrive in a world of constant change and changing expectations at this new afternoon workshop.  


Advertisement

MasterKey Business Solutions

MasterKey's LEAN Customer Service™  breaks the code to a superior Customer Service system that lasts forever! YOU can too!  Break the Code by Nov. 22, 2012 and win a $5 

Tim's coffee card.

 

For more information, contact [email protected] 


Featured Session

Conducting Workplace Investigations

Wednesday, November 28

 

Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.


Promotional Partner

The National Convention of the Canadian Association of Professional Speakers (CAPS) takes place in Winnipeg on December 2-4, 2012

Don't miss the outstanding line up of expert speakers. 

More details here. 


Quality Quote

open door field    

"When one door closes another door opens; but we often look so long and so regretfully upon the closed door that we do not see the ones which open for us."

 

~Alexander Graham Bell


QNET Links

 

Events Calendar

 

Programs

 

Membership 

 

About QNET




QNET / Manitoba Quality Network
Suite 660, 175 Hargrave Street
Winnipeg, MB R3C 3R8
Ph: 204.949.4999
Fax: 204.949.4990
Email: [email protected]
Website: www.qnet.ca

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