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Job openings as of 3/13/2015
Banquet Server: Responsible for the setting up of the function rooms, as well as serving the meal courses as needed. Clears all tables after each function, and stores equipment in the proper place. Responsible for setting up coffee breaks and bars as needed. Must be able to handle all guest requests. Must be 19 or older.
Cook II: Maintains a high degree of cleanliness throughout cooking area. Prepares all major food items, including all soups, roasts, sauces, and vegetables. Maintains control charts of all food items produced. Responsible for opening and closing checklists and production of daily menu items. Must be able to read and follow menus and recipes and compute basic mathematical calculations. Trains new employees. Must be available to work a flexible schedule. Culinary school preferred.
DTS (Delighted To Serve) Agent - Front Desk Agent: Provides information to guest/visitor inquiries; coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal and written communication skills with guests and co-workers. Excellent telephone etiquette. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure. Knowledge of the city and its venues. Answers and processes all calls received through the PBX station in accordance with established standards. Practices warm hospitality and telephone courtesy at all times. Coordinates and inputs all Guestware information and assist in the schedule of Guest Response Agents
Hair Stylist: Handling beauty enhancements for guests. Previous experience required. State issued cosmetology license from a recognized Beauty School or apprenticeship as determined by State Laws required. Certification required. Excellent guest relations skills. One year experience in similar position in Spa or Salon industry. Proficient in all hair styling, cut/design, color and chemical services. Ongoing education certifications required.
Human Resources Generalist: creating and maintaining employee files, maintaining accurate record retention files, and other administrative duties. Respond to general telephone/email/mail inquiries. Be able to deal with a high volume of incoming calls. Type correspondence, open and distribute mail, make photocopies, send faxes. Assist with special projects as needed. Excellent follow-up and documentation skills. Strong organizational and time management skills. Job Requirements: Computer literate - Microsoft Word, Excel, PowerPoint proficient, typing skills (55 wpm).
Housekeeping Room Inspector: To assist the Management/Supervisor team in the housekeeping department by maintaining quality standards, associate relations, positive guest perceptions, and safety awareness throughout the hotel. To inspect the quality of work and the work flow of section housekeepers, housekeeping aides and public area housekeepers.
Housekeeping Houseperson: Interacts with guests in a courteous and efficient manner, an eye for detail and high standards of cleanliness. English verbal communication skills; second language a plus. Some heavy lifting and carrying required. Ability to work a flexible schedule. Responsible for maintaining all guest rooms, guest hallways, guest elevator landings, service elevator landings, stairwells. And linen closets within assigned section and to ensure that the section has all items necessary for a smooth turn of guest rooms by the section housekeepers without supervision.
Lead Maintenance: To ensure excellent quality of maintenance in all guest rooms, related areas and guest room support system and a polite, cheerful and professional relationship with our guests. Provide supervision and quality assurance of other maintenance team members.
Loss Prevention Officer Supervisor: Patrols and conducts security checks of hotel property against fire, theft, vandalism, and unauthorized entry. Assist the Director of Loss Prevention in the operation of the LP Department by supervising other LP associates to include but not limited to training, scheduling, and directing work.
Massage Therapist: Thorough cleaning of public areas consists of replacing all linen and towels, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. Notifies the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Must be very responsive to guest requests and be able to communicate easily with them in English. Must be able to work a flexible shift. Bending and lifting are part of the job.
Painter: This position requires proficiency in painting and a good foundation in all other areas (air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building). Knowledge of all forms of painting trade and equipment, wallboard installation, finishing and repair, vinyl and wallpaper hanging and minor carpentry repairs. Familiar with metal stud construction and installation. Experienced with furniture touch-up and refinishing. Performs preventative maintenance in a timely manner. Five years of commercial and/or residential experience as a painter preferred.
Restaurant Bartender: Responsible for check handling and cash control procedures, overall sanitation and physical appearance of bar area. Prepares all requisitions for liquor and set-up items and servicing to the guest. Creating and serving beverages to the customer's specifications, while working in a fast-paced environment. Ability to multi-task. Must have knowledge of alcoholic and non-alcoholic beverages. Excellent guest relations skills. Excellent communication skills. Flexible schedule. Must be 21 or older.
Restaurant Dining Room Attendant: Provides efficient assistance to the server staff with high levels of guest service. Efficiently clears dishes, expedites food items, polishes glassware, and resets tables. Excellent guest relations and communication skills are needed. Must be available to work a flexible schedule and be able to lift and carry heavy equipment.
Restaurant Server: Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with busing tables when necessary. Must strive for finer points of service such as making sure that the water glasses are filled, that the table is free from dirty dishes, etc. Exercises positive warm hospitality. Maintains knowledge of food items. Must have excellent communication and guest relations skills and be available to work a flexible schedule. Must be 19 or older.
Restaurant Supervisor: Assist restaurant management staff with supervising daily department activities. Prompt and courteous delivery of all orders, maintain positive image through all areas of guest contact and through cleanliness of guest areas. Bring into effect the superior product and service expected for our guests in accordance with policies and procedures adopted by the Hotel.
Retail Shop Attendant / Gift Shop Attendant: Service oriented, detail-oriented, team player. Goal-driven with good relationship skills. Ability to multi-task. Good communication skills in English; second language a plus. Ability to maintain and improve overall quality standards. Some heavy lifting required. Ability to work a flexible schedule required.
Senior Maintenance: To ensure excellent quality of maintenance in all guest rooms, related areas and guest room support system & a polite, cheerful & professional relationship with our guests. Provide supervision & quality assurance of other maintenance team members.
Spa Attendant: Greets guests and provides service while they are in the male only Spa locker room and lounge areas. Maintains the cleanliness and ensures proper stocking of linens and supplies in the male only Spa locker room and lounge areas according to Spa procedures and standards. Promotes and up-sells services and products as required. Ability to verbally communicate effectively with guests and co-workers. Some heavy lifting required.
Spa Concierge: Responsible for greeting all guests that come to the Salon, Spa, Spa Podium and Fitness center and assisting them with requests or services. Excellent guest relations skills. Excellent verbal and written communication skills with guests and co-workers. Excellent telephone etiquette. Computer literate with a typing speed of at least 20 w.p.m. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure. Knowledge of the city.
To Apply:
Apply online: www.pchresorts.com/careers (or click here) then "apply to location near you". Applicant subject to drug screen & background check
EEO Employer; Minority/Female/Veteran/Disabled
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