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Customer Feedback
It was a very pleasant atmosphere from the moment I entered the building. Everyone was courteous and professional So much different from the early years. Keep up the good work.
~ Denise Diggs ~
SC Works Trident Updates
*Disclaimer: The numbers for the services provided at the SC Works Centers are compiled from the various services conducted at each of the Centers. These numbers include services where staff provides assistance to an individual and those where an individual assists themselves. Staff assists individuals at each of the Center's with anything from workshops, career guidance/planning and counseling, federal bonding assistance, etc. Individuals assist themselves from any internet-based computer (both at or away from the Center) through SC Works Online with anything from creating/updating a resume to conducting job searches. If an individual conducts job searches (Job Seeker Service) from a home computer, each job searched would be considered a 'Job Seeker Service'. 
SC Works Berkeley:

It has been a busy first week of May here at SC Works Berkeley! Staff provided over 2,642 different job seeker services to customers as well as providing 214 qualified candidate referrals to area businesses, and simultaneously supporting 46 newly registered job seekers.


Berkeley's Employment Services staff added 9 new job orders to the SC Works Online Services website representing a total of 14 new positions in the area. These new listings account for a variety of positions ranging from food service workers, security officers, drivers, electricians to IT support specialists. Huddle House in Moncks Corner listed 6 openings, which was the most for the week. The Berkeley Center also hosted 2 job fairs, the first was for Alternative Staffing, who was recruiting for multiple production and logistics positions and the second was for Kelly Services who was recruiting custodians for the Berkeley County School District.

SC Works Charleston:

SC Works Charleston staff has really been on the go helping employers to meet their needs with matching qualified candidates to current job openings. From mid-April to mid-May, the staff provided services to 133 different employers, and created 317 new job orders in the SC Works Online Services System. During that time frame 674 individuals were successful in gaining re-employment through the SC Works System in the Charleston area, and staff at the Center helped in providing 32,781 different services to our customers both online and in person.


The SC Works Charleston staff assisted employers with setting up and hosting job fairs for public safety, logistics, transportation, electricians, material handlers, and custodial services which resulted in 133 direct hires for job seekers in the Charleston area. The Reemployment and Eligibility Assessment/ Emergency Unemployment Compensation (REA/EUC) staff assisted 196 claimants through the Eligibility Review Program to help them get back into the workforce. According to the last report from the South Carolina Department of Employment and Workforce Labor Market Information, the unemployment rate for Charleston County was at 5.5%.


Over the last month, the Workforce Investment Act Program (WIA) had 22 participants that earned certification in the following areas: Healthcare (14), Manufacturing (4), HVAC (1), CDL (1), On-the-Job Training (1) and HR (1). The WIA staff was also successful with assisting 7 WIA participants with gaining full time employment.


SC Works Charleston is especially proud of one of their recent WIA participants, Ms. Wanda Beach, who completed her Commercial Driver's license (CDL) certification on May 8, 2014, at Palmetto Training Inc. Ms. Beach stated that the WIA Program and her Workforce Specialist, Malissa Hawkins, really changed her life. In Ms. Beach's testimony to Ms. Hawkins she stated "When I needed a job you helped me accomplish that goal and obtain gainful employment that I desperately needed. You have returned all my calls, answered my emails and went above and beyond the call of duty. You do not know how much I appreciate all you have done. "Thank you" seems so little but it is tremendous in my book. Malissa, thanks again for all you have done. You helped me to change my life and that is immeasurable! You are one of a kind." Ms. Beach has been hired full time by the Swift Transportation Corporation where she will begin working on May 19, 2014.  

SC Works Dorchester:

SC Works Dorchester continues to positively impact the local community. In the last month the staff of SC Works Dorchester assisted 1,632 job seekers and hosted six separate job fairs for area businesses. Staff helped to facilitate the reemployment of 266 area job seekers.


SC Works Dorchester continues to see a strong demand for business services as the economy continues to improve and employment opportunities continue to increase. Staff recently completed a readySC project with Coastal Logistics - an export packaging company setting up shop in Summerville. Although the final placement figures are not yet available, early indications are positive that staff at SC Works Dorchester was able to help in placing a significant number of individuals into steady employment with the company through some of the job fairs hosted at the center.


The Workforce Investment Act (WIA) staff responded to a number of on-going situations over the course of the last month. First, staff continued its on-site assistance at Caterpillar as the facility enters its final months of operations. Staff also provided on-site assistance to workers impacted by the closure of Piggly Wiggly's distribution center in Summerville. WIA staff provided six on-site eligibility and enrollment sessions, two orientations, and two rapid response sessions to assist transitioning workers.


WIA staff also had a huge impact in facilitating the reemployment of participants and providing access to training for others. Twenty-two (22) of the WIA participants went back to work in the fields of transportation/logistics, welding, food and retail sales, information technology, manufacturing, and government. The WIA staff opened doors to various training opportunities for twenty-three (23) different participants within the fields of transportation/logistics, medical, information technology, on-the-job training (OJT), and prevocational training. Eight (8) additional individuals completed training and will begin transitioning back into the workforce within the next few weeks.

Story of Success

Crystal Long


After graduating from the College of Charleston with a degree in Finance, Crystal Long began the task of looking for a job in the world of finance in the Charleston area. It can be difficult to graduate from college with a degree in a specific field only to find out that most employers want several years of experience. This is where On-the-Job Training (OJT) can come in handy and can benefit both the participant and the business.


Ms. Long had heard about the Workforce Investment Act (WIA) program, and how it could benefit participants looking to find work. After her enrollment in the WIA program she created a resume in the SC Works Online System, which is where Mike Clemmens of Grassroots CPA found her information. After bringing her in for an interview he knew that Crystal would be an excellent fit for his firm as a Tax Associate, and the OJT program would be a great way to help her gain the experience she needed while learning the ins and outs of the job. Grassroots worked with the Business Development Coordinator to develop a training plan for Ms. Long's OJT and Crystal began work as a Tax Associate on March 27th.


For more information on the OJT program, please contact:

Kim Self at (843) 725-0306

Palmetto Youth Connections Success Story:

Olivia Alarcon

Olivia Alarcon came to Palmetto Youth Connections (PYC) lacking the necessary work readiness skills to find sustainable employment. Olivia heard about the program while searching for jobs and filling out online applications through the SC Works Website. Through word of mouth, Olivia heard about all the great opportunities she could get through participating in the Palmetto Youth Connections program. After attending an information session at Palmetto Youth Connections in Berkeley County, she was ready to start her journey.


Olivia was committed to do her best and succeed. She achieved a Silver WorkKeys Career Readiness Certificate and completed the Palmetto Youth Connections Career Smart Work Readiness Training. She learned many things in Career Smart, including how to prepare a resume, interviewing techniques, financial literacy, and how to be aware of safety hazards on the job.


Olivia recently completed the six month long Medical Assistant Training at Trident Technical College, where she received awards for perfect attendance and third place for overall class grade point average. Olivia is scheduled to take the Registered Medical Assistant Certification exam and Phlebotomy Technician Certification exam in July. She is very excited about her new career as a Medical Assistant. "I realized I could help those in need of assistance with their health and that I could be a part of something any person could appreciate." Olivia stated.


Olivia plans to obtain full-time employment as a Registered Medical Assistant and hopes to further her education as well.


Olivia's Career Coach, Ms. Galati, is extremely impressed with her motivation and commitment to succeed, "Olivia is a very smart and driven person, she is a hard worker, dedicated to completing any task assigned to her and determined to succeed no matter what. She will not only succeed in her career but she will succeed in life, she's just that kind of person."


Olivia feels so lucky to have been given the opportunities she received through Palmetto Youth Connections and she wants others to challenge themselves to succeed.

College Degree Majors and Future Employment:

As high school graduates say goodbye to their old schools and look to the future and parents wonder what the future holds for their children, there is a certain amount of uncertainty, especially in today's economy you wonder how far your education can take you. The odds are that the higher your education the better your chances of finding stable employment.


Below you will find a link for an infographic that shows a selection of majors for college students to focus on based on their low unemployment numbers and a comparison of pay for the different majors. Take a look at the infographic and perhaps it will help in figuring out in which direction to start your career, whether you are a student starting out or a person who has been looking for something else.


From College Degree to Career


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