Purposeful Living
June 2013Issue No. 10
Greetings!

"Intelligence plus character-that is the goal of true education."
~ Martin Luther King Jr.

This month our focus is on employee education and its impact on recruitment and on patient care. You see no matter how we look at it, if we don't plan for continuous education for our employees and leaders we plan for failure. That failure can be realized in any industry, healthcare, technology, banking, insurance, construction, etc. and has a direct influence on bottom-line results in terms of repeat business, funding, reputation, this list goes on. Ongoing education of employees in technical and soft skills has the potential to increase employee productivity, increase retention rates, and create more engaged employees, improving attitudes and behaviors. But it doesn't stop there. Your greatest asset to your organization is your ability to lead and drive an education mindset so that it becomes part of your organizational culture.

Sincerely,

Tracy D. Holloman and Kevin A. Key
Managing Partners

Taking Recruitment to the Classroom & Making it Stick: An Education in Employee Development

Leadership EnergyTwo thirds of U.S companies have difficulty hiring full-time employees for specific job openings, because recruits lack skills that are necessary for performing the role that they would be hired to do. If this sounds familiar to you, please keep reading.

Continue reading the rest of this article in our blog post ...
Going Beyond the Standard for Improving Patient Experience Customer Service

Leadership EnergyIf you've ever been in the hospital or had a loved one in the hospital perhaps you were wondering what happened to the care piece in patient care. While healthcare institutions have upped their game in terms of patient care and standards (HCAHPS) for receiving Medicare funding, customer service at some institutions is still lacking, especially in hospitals that care for those needing short-term and long-term rehabilitative care.

Continue reading the rest of this article in our blog post ...
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Sincerely,

Purposeful Leadership Solutions
In This Issue
Taking Recruitment to the Classroom & Making it Stick: An Education in Employee Development
Going Beyond the Standard for Improving Patient Experience Customer Service

Purposeful Leadership Solutions
 P.O. Box 1518
Melville, NY 11747

Phone: 347-869-6296
Phone: 516-420-3292
Email: info@PLS-NY.com

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Goal Planning for Long Island Small Businesses

The Small Business Advisory Boards are each made up of 10 to 15 small business executives and owners that meet bi-weekly. Each board has a lead facilitator from Purposeful Leadership Solutions that will help each person identify their business goals and create workable business solutions to achieve their business goals. Because of the group setting the cost to each participant is significantly reduced. Think about it, expert advice from like-minded advisors without the hefty price tag.

There are several other benefits to small business executives, like:

  • Realized goal achievement
  • Sharing of ideas with other board members
  • Gaining from other's experiences
  • Developing Accountability partnerships with board members to achieve Goals
  • Support from leaders at Purposeful Leadership Solutions

If you are interested in taking your business growth to the next level, join us! For more information or to join a small business advisory board today, contact us at info@pls-ny.com or call Kevin Key at 516-991-8013.