Parish Pulse  
DOWPA Seal A Newsletter for Parish Leaders

Archdiocese of Pittsburgh and Western Pennsylvania
Orthodox Church in America

January, 2015 - Vol 3, Issue 1        
Glory to Jesus Christ! Glory Forever!

Welcome to the January 2015 edition of Parish Pulse.  
We bring you information about
  • Next webinar: College Ministry
  • 2015 Small Parish Forum
  • Updating your Parish Bulletin
  • Better Delegating: Sharing Responsibility to Build Leaders
  • Which Parish Would You Choose?
In Christ,
Joseph Kormos
Parish Development Ministry Leader 
Archdiocese of Western Pennsylvania 

Next Webinar: Waking Up Your Parish with College Ministry
Thursday Feb 3 2015 8:00 PM EST   
The next webinar in the Building Vibrant Parishes Series will air at 8 PM Tuesday February 3 in conjunction with the OCA's Department of Youth, Young Adult, and Campus Ministries.
Our topic, "Wake Up Your Parish with College Ministry" will be explored by three speakers: Andrew Boyd, Youth Department Director, Fr. John Diamantis, priest at St. Vladimir Church Trenton NJ and OCF Chaplain for NY/NJ and Deacon Alexander Cadman Orthodox Chaplain Penn State University.

coffee hourThis session was originally scheduled for December 16, 2014 but was postponed.

Any clergy or lay person interested in better understanding practical ideas for how parishes can minister to local college students --and the transformational benefits that parishes receive from students' presence should find this session valuable.

Click here for more information and to register for this webinar.

Save the Date: 2015 Small Parish Forum
June 18 thru June 20 -- Weirton WV   
Green logo Smll parishThe 2015 Small Parish Forum , focused specifically on helpful, hopeful ideas for assisting parishes of less than 75 adults, will be held from 3:00 PM Thursday June 18 3:00 PM thru noon on Saturday June 20.

The conference will once again be co-sponsored by the OCA's  Archdiocese of Western Pennsylvania and the Diocese of the Midwest. The mission of the Small Parish Forum is provide help and hope to small Orthodox parishes --stability -a positive self-image and a sense that small parishes can live a Life in Christ without necessarily becoming "big".

Weirton West Virginia
Host parish for the 2015 Forum will be St Nicholas Church in Weirton WV. Located only 20 minutes from Pittsburgh Airport, about four hours from Detroit, just over 4 hours from Washington DC. and five hours from Scranton, Weirton is a drivable location for almost 300 OCA parishes--many of them 'small'.

Registration will begin mid March. Attendance will be limited to 75 persons.

Welcoming Tools 
Your Parish Bulletin
bulletin We've received a flurry of recent requests from parishes asking for help on more effectively welcoming guests. Below we review some important characteristics of the most basic parish welcoming tool --the weekly bulletin.
Some thoughts...

Talk to Regulars AND Guests
Many bulletins seem to be aimed at regulars while leaving visitors confused or ignored. In communicating with guest's consider three primary focus areas: 1) help them feel welcome, 2) provide an orientation to a worship experience that may seem strange, and 3)convey a sense that you are an alive, active community.
welcomemat
Say "Welcome"
So, a first step is to say "Welcome"! OK  that's obvious, but many bulletins omit this step! We had to say it!

How Will Visitors Read This?

Once past the overt "welcome" think of how inquirers might read the bulletin. They may be asking: "Where is this group's head?" "What matters to them?" "Where is their heart?" "Where is Christ here?" "Do they take God seriously?" Or simply, "What happens after the service?" Try reading your bulletin with 'outside eyes' or ask an outsider to read it and give you an impression. 

 
Set Expectations
Standing, sitting kneeling. Candles. Local customs. Rest rooms etc. When NOT to leave. Children in church. Communion. Help guests to know what to expect and not feel exposed.

Adapt Unfamiliar Language; Avoid Insider Talk

We Orthodox have many terms that are visitor unfamiliar. Some of them are necessary to express the faith. In some areas simplification seems possible. (Consider the comparative virtues of "Prokeimenon" vs. "Responsorial Psalm".) Also, look carefully at the use of local, community acronyms and terms. When possible write out the acronym or explain the term.     

Does your bulletin use insiders code?.
 

If large chunks of the bulletin speak in a secret "insiders only" code you may be insulating yourself from potential new members. 

 

Track Non Core Real Estate   

Good bulletins consistently convey the parish as a place focused on gathering to worship God, transforming lives and bringing Christ's light into the world.  Yet many bulletins are overrun with fall bus trips, craft fairs, fashion shows, church politics, folk dance lessons, jokes, and (truly annoying) clip art -- leaving little space for spiritual nourishment. Provide a balance between core teaching and news.

 

Go Easy on Fund Raising Content

In particular go easy on fund raising events. We understand money may be tight -- but excessive focus on 'selling stuff' can sound desperate to guests. And, serious inquirers may arrive with an aversion to a fund raising mentality.

 

Share Stories of New Members  

If your parish is blessed with new members make it clear that your community embraces new parishioners by acknowledging new arrivals (with their permission) in the bulletin. Tell something about their transition - how they got here and what they found. Its easy to include a photo. Even if their stories are not necessarily rich and compelling, regulars and guests are reminded of a growth mentality.

  

Get Them to Coffee Hour

If you mention "coffee is available after liturgy" realize that the decision to go to coffee hour may be difficult for some guests. Perhaps a photo providing an advance idea of the environment may encourage visitors to stay. (Or not!) Better yet train parishioners to invite guests to 'join me/us for coffee." 

 

More Info 
Always include the parish website and Facebook address, phone, e-addresses for contacts on every parish communication. On bulletins add a tear off form to put contact info into collection basket or to give to a greeter after church.

This article is a rework of a past Parish Pulse article. To read a more complete, printable version of this article click here.  

Which Parish Would You Choose?
Continuing with the "welcoming theme", we recently heard from an Orthodox couple who, due to job transfer, moved to a new town in a different state. This wasn't a first move. Not timid, the couple is familiar with a panorama of parish experiences.

As they began looking for a new Orthodox parish they had two choices. Each parish was a similar distance and had similar size and demographics. They received a reasonably warm first visit greeting at each parish. There was little discernible difference in the quality of preaching.

After a few visits to each parish, a set of clear impressions began to evolve.

Parish A

No directions or easily found address on parish website. (Impacted first visit only.) Exterior sign was old and unattractive. Grass was disheveled, church steps were dirty --not swept. Shrubs not trimmed and beds needed to be weeded. Church interior dusty with a few cobwebs. (This catches the eye on a first visit.) Papers and bulletins strewn about. Candle stands unkempt.

 

No service books available and variable part of services not distributed. Nobody except the choir sings during liturgy. Liturgy was deliberate.The choir more so.  

 

Though greeted reasonably on their first visit, subsequent visits found them isolated and alone. Parishioners were connected to their particular conversation groups. No acknowledgement or inclusion on a mailing list.  

 

No sense that the parish had a direction or a thirst for a brighter future. An abiding sense of "good enough" had settled in. "There was no joy," was a specific observation.   

 

Parish B
Easily found with web directions and neat grounds and interior.The couple received a welcome packet in the mail after their first visit with a note from the pastor.

Liturgy exuded a sense of a participative
gathering of the faithful. Subsequent visits found them not ignored but meeting new people. No instant friendships mind you but a sense that conversations of some depth were possible.There was a feeling of striving -- possibilities -- a journey. A willingness to be challenged. Oh yes, smiles and a few hugs.

Providing a Compelling Reason to Return
Most parishes can resemble parish A on any given Sunday. The issue for leaders is whether we settle into becoming parish A
every weekend.
Improving Your Parish Welcoming Atmosphere
Parishes looking to improve their ability to welcome guests and help them want to return again and again may want to consider the following questions:
  • How many guests have we had in the last 6 months? How many returned? Why? Why not?
  • What were they looking for? Did they find it? How would they evaluate that?
  • What brought them here?
     
  • What is it like to be a guest in our church? What might they find unusual? What might make it difficult?  
  • What do we want it to be like? What would we like a guest to feel afterward?
  • How can we do this better?

We've mentioned before that 'surveys say' that Americans evaluate congregational friendliness by how many people talk to them within ten minutes of the end of the service. But of course its important to take the welcome to the next level. Listen to questions. Encourage questions. Find common ground. Share something of yourself. Share opportunities for discipleship and ministry.  Help new parishioners understand the parish background and identity.

When many characteristics are similar, the key differentiating factor for choosing a parish may become the inquirer's ability to feel like "I could learn to enjoy being with these people regularly. I could find a friend here. Parish B, by simple being the Church, was providing what could be described as a 'compelling reason to return'. They were quenching a thirst.

Making a Difference
Most of us would choose parish B. Yet this couple could likely make a true difference in parish A. And that's how parishes get stronger. One new person or family at a time.

Delegating Better: 
Share Responsibility to Grow Parish Leaders
    

During last summer's Small Parish Forum, clergy and lay attendees caucused separately to write each other an open letter offering suggestions on how each could better fulfill their leadership role. By far, the number one quality that laity expressed to clergy -- mentioned early and often -- was to delegate more often and more effectively.

 

This made us wonder why clergy were --or were perceived to be -- poor at delegating responsibility.

 

Basic Barriers

Some obvious answers come to mind. Limited opportunity to work in groups of peers or teams and manage staff. Lack of an active, on site "boss". Limited training in management methods. "They don't teach this in seminary," is an oft heard explanation. And, many clergy, feeling a sense of responsibility for their roles as overseers, are simply reticent to delegate responsibility to non-clergy. 

 

Yet we wanted to go a bit deeper --in part because many in parish life ---including this author -- are poor at delegating. Church school directors, building and grounds teams, ladies groups and parish councils could all profit from focusing on better sharing responsibility.   

 

When parishioners and clergy  work together to build trust and confidence in one another and to share leadership roles the prospects for building up the Body of Christ are significantly enhanced.
So we've discussed the question with a few Orthodox priests, explored non-Orthodox pastoral blogs and researched good delegation practices to develop a few thoughts and delegation tips.

The observations apply to clergy and laity.

 

How Laity Can Help 
Volunteer

Waiting for volunteers can be lonely, fruitless and ineffective. Clergy are continually in the position of asking for volunteers. "Make an announcement, Father." Yet rarely do volunteers materialize. If you want to help your pastor delegate better -- raise your hand at the plea for volunteers.

 

Follow Through

When we asked clergy about barriers to delegating responsibility many answered that they've simply 'been burned too often'. People sign up for jobs - but then don't follow through or the job is poorly done and needs rework-- and the pastor is left holding the bag. Nobody enjoys looking bad. And the pastor often needs to bite his tongue when passing blame. The result is that priests delegate to an ever narrowing group of people. The lesson: Say what you'll do and do what you say.

 

Pressure to "Look Busy"

Any pastor who has been asked publicly or privately, "What do you do all day, Father?" has incentive to look busy and a reluctance to be seen as unable to get things done or to be shuffling tasks to others. Clergy are not hirelings and need not be doing things that others can do as well or better. If Father rarely delegates perhaps lay leaders make him feel like he must appear busy.

 

Take the Initiative. Be Willing to Make Decisions
One highly competent priest shared with us that that too often when people take on a job they are willing to do specific tasks ("set up the room for the workshop") but every

decision keeps returning to him. While some clergy have an unfortunate need to be involved in every decision we've also observed delegates who seemingly have no confidence or initiative to make a choice. If the pastor has trusted you with a job involving decisions - move the ball down the field. 

 


Become a Mentor

Many lay persons become overworked in parish life. Instead of taking on more tasks and responsibility, perhaps feeding your own ego in the process ("I'm really important to this parish!") work with your pastor to find a role as a mentor to others. You help the pastor with delegating -and mature in your role in the parish.

 

Suggestions for Clergy

   

Build Disciples

In the words of St. John Chrysostom, "The most basic task of the Church leader is to discern the spiritual gifts of all those under his authority, and to encourage those gifts to be used to the full for the benefit of all." You cannot truly explore those gifts without availing people the opportunity to apply them.

 

Delegating builds engagement and discipleship. It helps persons to recognize and fulfill their role and use their talents. It helps to build lay leaders-- and we're firmly convinced that parishes need more leaders to flourish and grow.   

 

Multiply Your Time

Any parent who has taught a child to do a household task has thought "I could have done this faster myself". In the press of daily 'business' it's easy to forget the long term benefits of sharing the load.  

 

At first delegation takes time rather than frees time. Eventually sharing the load can multiply a priest's effectiveness and help avoid burnout. It can free up time for family, or to do pastoral tasks for which they are best suited or enjoy. When clergy run out of time, and are unwilling or unable to engage others to share the load, they become the bottleneck in the parish's ability to live a life in Christ. Growth and ministry are inhibited.  


Church school class
Parishes are comfortable delegating responsibility to church school teachers, singers, groundskeepers & treasurers. What new roles can fit available talents & build disciples? 
Ask: Who Fits?

It is good to communicate to parishioners where help is needed. But rather than being trapped by the vicious cycle of 'broadcast pleas' for volunteers learn to ask directly and specifically. People may be flattered that they are thought to have abilities that are useful. In some situations enlist lay mentors to be the 'askers'. Before approaching people consider the questions:

  • Who has the skills to do this task well? 
  • For whom would this task be a welcome challenge?   
Develop Delegation Guidelines
One priest suggests that the first step to becoming a better delegator is to decide what you won't delegate -and make sure the list is short. Most jobs in a parish do not actually require a clerical collar.  

 

Give Up Some Control

It is self-evident that delegating requires relinquishing some control. Most priests have a deeply developed sense of responsibility for guarding the integrity of the Church. Sometimes it is vimportant to ask "what is the worst thing that can happen?" Usually it's not all that bad. Balance the fear of losing control with the joy of building commitment to parish life.

Can you trust a layperson to teach an adult class or offer a book review?  

Enjoy Being Outshined

Most Orthodox parishes today have their share of competent, educated professional people. Teachers. Business owners. Accountants. Engineers. Managers. Moms. Salesmen. Teen Cyber Giants. 

 

Occasionally pastors may feel vulnerable about their lack of knowledge in particular secular or administrative areas and prefer to push along privately. Realize what you are good at --make a list, it will be longer than you think -- and what you are not good at. Find ways to complement your strengths with the help of those gifted in area x or y. It often leads to fresh ideas - new solutions to old problems. 

 

Explain What -- Not How

One of the biggest inhibitors of people stepping up to do tasks is micromanaging by a parish leader, clergy or other, who simply can't let go or for whom there is only one right way.

When delegating a task or responsibility explain what needs to be done and the constraints of budget, time, space etc. Describe boundaries. Don't tell them how you want it done. Then step back and let the person do it. Refrain from over managing unless you can clearly see that things are headed in the wrong direction. If your delegate has a different way of doing things than you do, try to be flexible and open-minded about it.

  

Check In - Don't Hover

Effective delegation usually requires monitoring but without giving the impression that you do not have trust or confidence in the person assigned to do the task.  

Some of these questions may help with the check-in conversations along the way:   

  • Can you walk me through some of the steps you have taken since our last conversation? 
  • How far along is the effort today as compared to where you thought it would be? 
  • Which steps have been easier or more difficult so far than you had expected?  

When checking in' be disciplined, perhaps using designated check-in times at regular intervals. Said one pastor, "I try to apply the same discipline to managing people that we would apply to a prayer rule or to fasting."

 

Grade Your Paper
Most parish councils would become more effective by simply deciding to grade their paper occasionally. So to with parish leaders including clergy. Look back at the past six to twelve months. Did you effectively delegate to others? More? Less? How did you approach it? What style worked and what didn't? Results? Did you save some time or enable the parish to do new things? Was the delegate able to understand their gifts and a productive role in the parish? Did you micromanage? Find new people whose judgment you can trust further? Did you actually delegate deeper -responsibility and/ or limited authority - or was delegating confined to basic tasks? Looking ahead:
What can I delegate that will require a parishioner to grow to accomplish it? 

 

 

Building Up the Body of Christ

Clergy are pulled in many directions and have many roles requiring an array of skills. Most of us would wither at the breadth of the pastor's weekly agenda. When parishioners and clergy work together to build trust and confidence in one another and to share leadership roles the prospects for building up the Body of Christ are significantly enhanced.

As always we appreciate the opportunity to land on your desktop. We hope you can take some encouragement and fresh ideas from the topics presented.
Please let us know of other topics that would be relevant to you.
 
In Christ,

Joseph Kormos 
Archdiocese of Western Pennsylvania, Orthodox Church in America 
joekormos1@gmail.com 
513-683-1911