METRONewsNovember 2015
Metron Back ME UP 
How current is your latest onsite backup?

Sometimes it is all about the backup....first knowing you have one...then trusting that it is complete...then understanding it is current.

So many practices are taking advantage of the Metron Back ME UP Service. And we want you to understand how you too can verify that your Metron images are safely backing up to your external drive and how often you are successfully doing so. 

Dependent on how many images you take in your practice, you may want daily backups, while others tell us to expect weekly backups due to the mobility of their practice.

Backups are scheduled to run daily (including weekends) beginning at 12 Noon CST. There is a 12-hour "window of opportunity" in which the backup can occur. The 12 Noon CST start time and the time period in which a backup can occur are default settings. Customized settings can be used to suit your practice. 

Your external backup drive must be connected and a network connection is required to run the backup successfully and automatically behind the will not interfere with your daily activities. Best practice is to always keep the external backup drive connected.

So how do you check the date of your Metron image backup?

Go to your PC and select the Drive which represents your external backup drive. In this example it is Drive E:\. Within this drive, you will see a folder titled: MetronBackup.

Open this folder, and inside you will find dated folders representing each time the Metron Back ME UP process has run successfully. 

Your folder look/setup is based on your Microsoft date preferences. The example shown is Day-Month-Year.

Just remember, each folder represents the date of the backup only. Your Metron images are not located inside these folders. All your Metron images and settings are located on your external backup drive in the Epona folder. 

Do you want peace of mind you are getting a good backup of your Metron images?  Do you want to just trust that it is working and be informed when it is not? Do you want to leave the setup and maintenance to us?  
All you need is an external hard drive - typically 500GB is large enough and these are priced around $60 at your local stores.   We do the rest!
How do you qualify for this free service?  As a Metron user, you need to have an active Metron Support Services agreement - That's it.   

Ready to get your backup started? Give us a call at  1-877-638-3868 or send an email to    

Metron Cloud Backup Service
Offsite backup option also available

Metron Support Services also offers an automated Cloud Backup option to keep your Metron images secure offsite.

What is it?
  • A Cloud Backup option available for an additional fee when you remain active with a Metron Support Services agreement.
  • Automated and monitored by Metron Support Services.
  • Offsite Backup is available for your Metron images and settings only.
Don't just hope you are getting a good backup - make sure that you are!
Click here for additional information regarding the Metron Cloud Backup Service.

Metron Imaging Software Release 7.3
Coming in 2016!

Metron 7.3 Release is coming in early 2016! Here is just a sampling to be included in this Metron version:
  • Panel Connectivity Display
  • Low Exposure Warning
  • Automated Stitching
  • Metron Web-Viewer (new features)
Get ready for a Happy New Year!

2009 - 2015 DVMCONNEXX.
All rights reserved.

In This Issue
Metron Back ME UP - Stay current!
Metron Cloud Backup Service
Metron Software Release 7.3
Thanksgiving Holiday Support Hours
America Recycles Day
Metron Support Services Site


Thanksgiving Holiday
Support Hours

Metron Support Services will be closed Thanksgiving Day so our team can enjoy the holiday (and our Green Bay Packers) with their family. 

Holiday Support Hours 
November 26: Closed 
November 27: 8am-4pm CST 

Normal business hours of 8am-6pm CST M-F start again Monday, November 30.


America Recycles Day
November 15, 2015

A national initiative to keep our world beautiful. Take the pledge today and do your part everyday! Every little bit helps to reduce, reuse, recycle.


Support Services Site

Be sure you and your staff visit 
the support site for
online training sessions located at The Learning Center.

'Like' our Facebook Page and 
join in the conversation!


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