Dr. Jack Newman, DVM and Associated Veterinary Services have been using Metron Imaging Software since June 2010. They originally purchased it for the equine side of the business, deciding companion animal would continue using film based X-Rays. However, Dr. Newman says the companion animal location...just about five miles away from the equine practice...soon started "fighting" for the use of the digital X-Ray system. They now share the digital system and rarely take films anymore. He states, "It is so much easier not having a dark room. It is instantaneous and a better quality X-Ray. No fluids and retakes are close to zero."
Also with digital X-Ray, they no longer have to discuss who owns the films. Metron makes it so easy to provide discs with the images and/or email the images - it really makes life much simpler. Dr. Newman said, "People really like to receive the discs and emails of the images."
Dr. Newman says overall the Metron system is very straightforward to use and easy to train. They continue to be very happy with it. One Metron feature which he uses but wants to start applying more often is the Guided Mark-Up for the hoof. He plans to watch the online training videos as a refresher course on all the details plus focus on other elements like "Creating Morphs in Metron". He is also looking forward to the Metron iPhone app now that he has switched to a new iPhone.
"The Metron Support Services team was good and very helpful until June of this year." states Dr. Newman "But since June, they have been pretty amazing!" He goes on to explain that one day they arrived at the practice and the computer would not function at all. He was worried he would be down for days and it would cost him a ton of money. With a call to Metron Support Services, another test computer was loaded with the Metron application software and his data transferred. It was ready to go in less than a day!
Dr. Newman said, "The support is better than any other and people should never ever go without support!"
The last point he would like to share with his Metron colleagues is "With Metron and digital CR, they have doubled their radiology income in the last 3 years."
Dr. Newman has been working for over 30 years in small animal and equine medicine and surgery, with a special interest in equine reproduction. In addition to his mixed practice experience, he spent two years as a resident veterinarian at a Thoroughbred breeding farm in Spokane, WA. He is a Washington State University Graduate.
Associated Veterinary Services provides the highest quality and compassionate care for your four-legged family members. See their website for more information about the work they do with equine and small animal patients.