As Dr. Michael Johnson was busy getting his new practice, Willowbend Animal Hospital, open during the summer of 2012, he knew he wanted a solid solution to meet his practice X-Ray needs. "Over the years, I had heard that Metron always had tremendous customer services." said Dr. Johnson. Also, one of his close colleagues was using Metron and said the services "were second to none." The other major factor in knowing he would be purchasing Metron was that it was a very strong product.
"There were so many things that I had been busy with getting the new practice going that I had not spent the time on the online training and website. I felt I got all I needed for the basics in the initial remote training and it is good to know I have the support site when I am ready to go deeper." states Dr. Johnson.
He also added that the quality of the images has been great and better than the other systems that he has used over the years. Dr. Johnson explains, "We routinely get the image quality we want and rarely need to take additional shots unless it has to do with positioning. The product is very easy to use."
"We are a new practice so I don't have any specific comparisons but I know we are saving time with minimal retakes and with the ease of manipulations of the images with features like cropping and zooming." Dr. Johnson says compared to other applications he has used, Metron is faster and more efficient.
Dr. Johnson started by purchasing Metron for dental and within a month purchased another Metron license for his skeletal X-Ray system. He wanted to stress how impressed he has been with every call he has made to the Metron Support Services Team - how they have urgency to solve his problem. "When I was starting my firm not all the professionals I worked with shared the same urgency and importance of my needs as I did, but Metron Support Services always did."
Dr. Johnson is a 1993 graduate of Iowa State University. He has practiced in Wichita for 17 years. He enjoys all areas of veterinary medicine but is most passionate about diagnosing and treating chronic pain in pets. One of Dr. Johnson's primary goals for Willowbend Animal Hospital is to provide pets with the opportunity to live life as fully as they can. A major aspect of this is to be pain free or, for those with chronic pain, and to have their pain managed as optimally as possible
Dr. Johnson and his staff understand that since pets cannot speak for themselves, the veterinary health care team must speak for them. They believe that each pet deserves the opportunity to enjoy optimal health. They view each patient as a unique individual, with regard to their personality, health and lifestyle. Every patient deserves their best, all the time. This philosophy impacts and dictates everything they do.