Emergency Management Solutions


Volume 6 No. 6                                                                                               June 2014

In This Issue
Monthly Video
Blog Highlights
Leadership Coaching
Featured Article
Professional Development
Life Balance
From the Bookshelf
Speaker's Corner

Monthly Video 

ShelterBox: Disaster Relief
ShelterBox: Disaster Relief

ShelterBox International is a UK-based non-profit that provides disaster relief kits. The concept is not  new. FEMA developed kits for use in Hurricane Iniki and Typhoon Owen (one of the case studies in my book) but these were ad hoc efforts developed in response to specific situations. Shelterbox has standardized their kits and delivered them in incredible quantities to some of the worst disaster sites in the past 14 years, including last year's tornadoes in Oklahoma. Not bad for an organization dependent on donations and volunteer labor.
Blog Highlights  

The following are excerpts from my blog
Canton on Emergency Management. Please visit my blog to see the rest of my articles.


Visit my blog 

To be effective, your emergency message must answer three basic questions....»



Like parade armor, your emergency plan may look good but be useless in a crisis....»

Leadership Coaching 


Want to improve your leadership skills? I now offer the renowned Leadership Challenge® program on an individual basis designed exclusively for emergency managers


  • Gain a better understanding of your leadership strengths and weaknesses.

  • Clarify your fundamental values and beliefs

  • Identify areas for immediate and long term improvement

  • Create a Personal Development Plan with measurable and achievable goals

What You Get

  • A personal assessment of your leadership practices using the Leadership Practices Inventory®
  • An individual 1-hour telephone counseling session with me to review your LPI® results   
  • A copy of Kouzes and Posner's The Leadership Challenge 

The Leadership Challenge is a registered trademark of John Wiley & Sons, Inc. www.leadershipchallenge.com

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L. Canton Photo 2013  

Welcome to the June issue of Emergency Management Solutions.


If you've heard me speak or read my book you'll know that simplifying planning concepts has been a goal of mine for sometime. Lately I've been wrestling with some new ideas that formed part of my presentation at last year's IAEM Conference. This month's featured article is my first attempt to get it down in writing. It still has a ways to go, so please feel free to send me your comments and suggestions.


Lucien Canton  


Featured Article

Two Concepts to Improve Your Emergency Planning  

Plans should fit a conceptual framework    


One of the most common problems I find with emergency plans is a confusion as to who the user is. This is apparent when you find some sections of a plan that provide broad conceptual information and policy while other areas of the same plan contain detailed procedures.  


Part of the problem is that we have been conditioned to think that there should be only one all hazards plan, that we should use in emergency management. The simple fact is that an emergency management program consists of many plans and it is essential to have a framework that shows the interrelationship among those plans.


The development of a conceptual framework for emergency planning is not that difficult if one keeps in mind two basic concepts: the needs created by disasters and the various operational levels that come into play.






If you are having trouble viewing my featured article, try clicking on the link at the top of the page. You can always find my articles in the white paper section of my blog site,  Canton on Emergency Management. 

Professional Development 


Farewell to the EMForum

One of the resources I have always recommended for professional development is EMForum. For close to 17 years, EMForum has offered a free monthly presentation on current emergency management issues, featuring top-notch experts in our profession. However, all good things must come to an end and EMForum has announced that this past month's program was their last. The staff are currently searching for a host for the program archive and hope to have that in place shortly. The ladies behind the scene, Amy Sebring and Avagene Moore, have made a significant contribution to our profession and EMForum will be greatly missed.

New Public Assistance Program Guide

FEMA has just issued a new publication, FEMA P-1011 Public Assistance Program Field Operations Pocket Guide, which is intended to provide direction on a consistent approach to delivering the PA Program. The Pocket Guide is intended to supplement existing program documents, so it's bit lean on content and the checklists aren't particularly useful. Still, it does present an overview of the program from the Applicants Briefing to the Exit Briefing and could be useful in briefing senior officials unfamiliar with the program,


Life Balance  


My old First Sargent used to have a saying, "It only costs a little more to go first class." He wasn't talking about airfares. His point was that sometimes a little extra effort could help you exceed expectations. It's a rule that's served me well over the years, encouraging me to put a little polish on projects and make my customers not just satisfied but excited about the results.

However, with age comes wisdom and I have come to realize that there are limits. One of the rules I learned from master consultant Alan Weiss is. "When you're 80% ready, MOVE!" His point is that life is about success, not perfection, and the extra effort involved in accomplishing the remaining 20% can delay success. In other words, the incremental effort needed to get that remaining 20% may require more effort than the previous 80%.

So how do I reconcile these two competing ideas? The trick is determining when the extra effort is really in line with the expected outcomes. Too often, we lose our focus on what's important and attempt to do things because we can, not because we must. If we stay focused on the expected outcomes of our efforts, there are opportunities to add a bit of sizzle without going overboard. You can make your 80% better than another's 100%.
From the Bookshelf  
Influence: The Psychology of Persuasion 
by Robert B. Cialdini, PhD

Ever wonder why some people seem more persuasive than others? Ever bought something from a salesperson and wonder why? Psychologist Robert Cialdini shows you why in the very readable study on the psychology of influence.

Using data from numerous classic studies on influence, Cialdini identifies seven principles of influence and shows how the are used in daily life to influence our decisions. He shows you how to identify when they are being used and how to counter them.

However, what is particularly useful is that these same principles can be used ethically to influence decision makers. They can be incorporated, for example, in a budget presentation to a city council or used to gain commitment from an agency head to be part of an emergency planning team. In short, this is an important book that could considerably improve your interactions with others.


old-book-spines.jpg Interested in more books on emergency management and related topics?   

Check out my bookstore at:            
Speaker's Corner 
Looking for a Speaker?


Need a speaker for your next conference? I offer keynotes, seminars and workshops.
Why Should You Choose Me As Your Speaker?
Three Reasons Why I'm the Right Speaker for Your Conference 
You can find more details and sample videos on my website or on my SpeakerMatch page.  
Speaking Engagements  

June 23
The Changing Emergency Management Profession Panel Natural Hazards Conference, Broomfield, CO


July 17
The Future of Campus Safety and Security, Emergency Management Magazine, Denver, CO 

September 30
The Future of Campus Safety and Security
, Emergency Management Magazine, Newark DE 

October 15
The Future of Campus Safety and Security, Emergency Management Magazine, College Station, TX 

©Lucien G. Canton 2014. All rights reserved.


You may reprint and excerpt this newsletter provided that you include my copyright, the source,
the author, and "reprinted with permission."

ISSN: 2334-590X