I appreciate this opportunity as president of our Eastern OK Chapter.  We have officers and board members who are talented and enthusiastic about our profession. 

Do you want to become involved or do you have ideas for programs, training, or networking?  If so, please contact me or another board member right away.  Hope to see you often. 

Tish Stuart, CFRE

tstuart@cctulsa.org

Jason Collington, Web Editor with Tulsa World Media Company, will discuss  Social Media and the Nonprofit Sector.

We will do our best to accommodate walk-ins to this event. 

WHEN

Thursday, January 9, 2014  11:30 AM - 1:15 PM 

WHERE

Tulsa Garden Center

2435 South Peoria

Tulsa, Oklahoma 74114

FEE

$30, guest

$20, member 

In the Winter 2014 edition of Advancing Philanthropy, the donor stewardship principle known as the Seven Touches makes an appearance in an article, reminded us of how important this staple is in any fundraising program. Here are the Seven Touches, referenced from Advancing Philanthropy:

1. Prompt thank-you letters
   Consistent thank-you letters should be sent within 48 hours of receiving a gift. A tiered recognition plan that involves multiple thank-yous as giving levels increase will offer the greatest impact to position repeated giving. Remember that first-time donors deserve the same level of thanks as your loyal and largest donors do to ensure they become repeat donors.  
2. Impact reports
   Donors are inspired by the results of their giving. Positive outcomes that are a direct result from their support of a program will motivate them to give again.  
3. Annual report
   Just like a program report that shares how donor support led to success for an aspect of the organizational mission, an informative annual report that depicts the overall picture of a charity will build trust in its ability to efficiently reach and surpass goals. Similarly, transparency and accountability lead to donor loyalty as they continue to become engaged in mission delivery.  
4. Volunteer recognition cards
   Sent in April during Volunteer Recognition Month, it highlights your charity's appreciation of its donors' active involvement in the mission of your organization. Whether they are board members, committee members, or other volunteers, committed donors appreciate recognition.  
5. Birthday cards
   Sent out the first week of each month (or three days prior to the donor's birthday, if possible), a birthday greeting says that your organization is paying attention to donors in a very personal way.  
6. Thanksgiving or National Philanthropy Day cards
   At a time of year for expressing thanks, thanking your donors should be a priority.  
7. Personal phone calls
   Make personal phone calls in early December to wish donors "Happy Holidays."

The above was extracted from the article Concierge Stewardship by Brian M. Sagrestano, J.D., CFRE and Robert E. Wahlers, M.S., CFRE in the Winter 2014 ed. of Advancing Philanthropy Magazine