Scott Augenbaum

Federal Bureau of Investigation

www.fbi.gov

Supervisory Special Agent (SSA), Scott E. Augenbaum, of the Federal Bureau of Investigation (FBI), started his career with the FBI in the New York Field Office in 1988 as a support employee in the Financial Management Section and became a Special Agent in 1994. He was first assigned to the Syracuse, New York Office, where he worked domestic terrorism, white collar and hate crimes, and all computer crime investigations. In October 2003, he was promoted to SSA at FBI Headquarters, Washington D.C in the Cyber Division, Cyber Task Force Unit and was responsible for managing the FBI's Cyber Task Force Program as well as the Cyber Crime and Intellectual Property Rights Program. In 2006, he was transferred to Nashville, TN and manages the FBI Memphis Division Computer Intrusion/Counterintelligence Squad and manages a staff of seven investigators. Over the past seven years, he provided hundreds of computer intrusion threat briefings with the goal of educating the community on emerging computer intrusion threats and how to not to be the victim of a data breach.

Jay Brew

Co-Chairman, Seifried & Brew LLC

www.seifriedbrew.com

Jay Brew is a community bank strategist who, through education and facilitation, assists directors and senior management to develop strategic thought for the future. Besides strategic planning, Jay believes in proactive risk management, capital planning, and asset liability management.

Besides being published and speaking on a state and national level, Jay has also served on the faculty of the Sheshunoff CEO Affiliation.

With extensive experience as a community bank director, Jay believes that one has to experience the dynamics of being a community bank director to fully understand their needs to create the bank's strategic plan, assess risk, set risk parameters, monitor risk, and to be thoroughly educated.

Patrick Brown

Senior Vice President & COO,

Queensborough National Bank & Trust Company

www.qnbt.com

A 30-year veteran of the bank technology industry, Pat has worked for a major core processor, started his own compliance software firm, and currently serves as Senior Vice President/Chief Operating Officer for Queensborough National Bank & Trust Company, Louisville, Georgia. A graduate of the University of Texas at El Paso and the Graduate School of Banking at the University of Wisconsin, Pat has an extensive background in bank operations, regulatory compliance, and technology innovation. His recent work includes serving as an expert witness on several bank fraud cases.

Eric Cook

Digital Marketing Strategist, WSI Internet Consulting

www.poweredbywsi.com

During his banking career, Eric was the "driving force" behind many of his bank's strategic technology initiatives, taking his community bank online in 1995 as one of the first "hometown" banks in the nation with a presence on the web. He soon brought his customers real-time online banking capability as well as a variety of other online conveniences over his 15-years with the bank. Starting initially on the Teller line, when he stepped away from banking in 2007 he was regional president for a Michigan-based, publicly-traded community bank.

Today Eric is an award-winning web designer and owns his own Internet consulting practice. He is focused on helping organizations (especially community banks) better understand and leverage the power of the Internet as a strategic business tool. Using his hand's-on experience from his days as a banker combined with state-of-the-art Internet solutions, he helps his clients achieve success online through creative web development, online marketing and social media strategies.

Shane Daniel

Vice President of Risk Management, Sawyers & Jacobs LLC

www.sawyersjacobs.com

Shane Daniel is a Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), Certified in the Governance of Enterprise IT (CGEIT), Certified in Risk and Information Systems Control (CRISC), and a Certified Internal Auditor (CIA) specializing in risk management, information technology audits, Bank Secrecy Act Independent Testing, compliance management, information security, and internal audit outsourcing. He is a graduate of Christian Brothers University in Memphis, Tennessee, with a B.S. in Accounting. A former community bank internal auditor and compliance officer, Shane has over 20 years of experience helping financial institutions manage risk and profitability.

Shane, his wife Michele, and their two children, live in Bartlett, Tennessee.

Mark Faircloth

Faircloth Performance Partners

www.faircloth-partners.com

Mark Faircloth brings over three decades of experience to his work with Faircloth Performance Partners, helping financial institutions to build deeper relationships with their clients and better connections between management and staff.

Mark's banking experience spans both the retail and commercial sectors, where he served in a variety of front line sales, management and marketing positions. As a consultant, he has worked with a variety of institutions in the US and abroad.  He is a recognized expert in the areas of effective management practices and relationship activities.

In addition to his day-to-day work with FPP clients, Mark serves on the faculties of several national, regional and state banking schools.  He is a frequent speaker at industry conferences and his articles have appeared in several national and international financial publications. Mark is the author of two books on effective management. 

Mark is a graduate of the University of Alabama and the Graduate School of Banking at Louisiana State University.

Robb Gaynor

Malauzi Software, Inc.

www.malauzai.com

Robb heads up the product development and marketing of the organization, focused on ensuring the company has solutions at the cutting-edge of mobile innovation. Robb has over 23 years of experience in the financial services industry, having previously served in leadership roles at Union Bank of California, Digital Insight/Intuit, and other large global financial organizations including Swiss Bank Corp, Charles Schwab and Wells Fargo Bank.

Virginia Heyburn

Vice President, Strategic Marketing, Fiserv

www.fiserv.com

Virginia Heyburn, Vice President of Insights and Advocacy at Fiserv, advises financial institution executives about industry and consumer trends, business drivers and technology innovations. By sharing her knowledge and learning about the intricacies of specific markets and organizations, Heyburn is uniquely positioned to help financial institutions formulate successful strategies for enhancing profitability and achieving growth objectives.

Prior to her current role, Heyburn also served Fiserv as Vice President of Strategic Marketing and as Vice President of Market and Product Strategy for the Signature™ solution set. During her work with Signature, Heyburn successfully led initiatives in the areas of risk and compliance, digital channels and payments, and advances in core banking feature sets for the benefit of Fiserv clients and their customers.

In addition to her Fiserv experience, Heyburn previously held the position of Research Operations Director at TowerGroup, where she managed cross-industry practices and focused on emerging technology and business models, integrated architectures and IT investment strategies.

A respected and sought after industry thought leader, Heyburn is a frequent main stage speaker at financial industry events, and her commentaries are regularly featured on the Fiserv Boardroom Series, an innovative online forum for financial services industry executives. Heyburn has also been quoted by top-tier media and industry trade publications, including The New York Times, Fortune, Forbes, American Banker, and BankTechnology News.

Heyburn holds a Diplom-Oekonom Praedikatsexamen from the University of

Kassel, Germany.

Addison Hoover

General Manager of Branch Transformation Marketing, NCR

www.ncr.com

A strategic, innovative, and engaging thinker, Addison has collaborated with, and presented to, hundreds of the world's top brands from an array of business verticals, including hospitality, travel, retail, and financial.  With a background in sales and marketing at technology leader NCR, Addison has a demonstrated ability to connect the dots across complex technological concepts and forward looking strategies, with particular focus on customer experience and design, retail channel distribution planning, and self and assisted service innovation.  In his current role at NCR, Addison is the GM for Branch Transformation Marketing in North America.

Within the banking industry, Addison has spent time presenting to and working with executives from Emirates National Bank of Dubai, Barclays, Wells Fargo, Bank of America, BBVA, PNC, and Bradesco - to name a few.

Joshua Jacobs

Co-Founder & Member of the LLC

www.sawyersjacobs.com

Joshua Jacobs has thirteen years of experience providing information technology consulting services and solutions focusing on financial institutions. He is an Indiana University Kelly School of Business graduate with a Master of Science in Finance (MSF) and a Christian Brothers University graduate with a Master of Business Administration (MBA), a Bachelors of Science in Business Administration with a concentration in Information Technology Management, and a Graduate Certificate in Project Management (GCPM).  He holds numerous IT and IT security certifications including the Certified Information Systems Security Professional (CISSP), the Systems Security Certified Practitioner (SSCP), the Microsoft Certified Systems Engineer (MCSE), the Microsoft Certified Systems Administrator (MCSA), and the Microsoft Certified Professional (MCP). Joshua is also an FAA-certified Private Pilot and is the co-author of the SSCP Study Guide and DVD Training System.  He specializes in network security assessments and penetrations testing, network design and support, and network virtualization.

Joshua, his wife Mary, and their four children, live in Collierville, Tennessee.

Justin Joy

Lewis Thomason

www.lewisthomason.com

Mr. Joy has a variety of experience in various general civil litigation matters, including professional liability defense, business and commercial litigation, health care law, products liability and medical device liability, personal injury and business torts.  Mr. Joy has been involved in a number of jury trials to verdict.  Among his other areas of experience in health care, Mr. Joy counsels covered entities on a variety of matters pertaining to HIPAA, particularly Privacy Rule and Breach Notification Rule compliance. He also has experience in advising small and midsize private corporations and businesses in various areas including pre-formation considerations, entity selection, general contract negotiations and corporate governance. Mr. Joy also has represented departing individuals as well as employers and closely-held corporate entities in business separation and dissolution matters.

Kristin McNeish

Vice President of Consulting Services, Sawyers & Jacobs LLC

www.sawyersjacobs.com

Kristin McNeish is a Certified Information Security Manager (CISM), a Certified Information Systems Auditor (CISA), and a former banker who understands the unique environments of our clients.  Kristin is a graduate of both the University of Southern Indiana with a Bachelors of Science in Computer Information Systems and the Paul W. Barret Jr., Graduate School of Banking.  Kristin has over fourteen years of banking experience including working in various departments of a multi-billion asset super community bank.  She assists our clients with a variety of consulting services including risk management, Bank Secrecy Act Independent Testing, information technology security, disaster recovery/business continuity, and information technology auditing.  Kristin combines a strong technology background with a keen understanding of the financial services industry.

Jimmy Sawyers

Co-Founder & Member of the LLC

www.sawyersjacobs.com 

Jimmy Sawyers helps banks tackle issues ranging from strategic technology planning to IT risk management. Jimmy's 29 years of experience in the financial services technology field includes nine years directing the operations and technology division of a fast-growing bank and 20 years as a consultant to the financial services industry.

Jimmy is on the faculty of the The Southeastern School of Banking at Belmont University, the Barret Graduate School of Banking at Christian Brothers University, the Virginia Bankers School of Bank Management at the University of Virginia, the Mississippi School of Banking at the University of Mississippi, the Pacific Coast Banking School at the University of Washington, and the Southwestern Graduate School of Banking at Southern Methodist University, where he teaches the technology and/or risk management courses at all six schools. He is a graduate of Christian Brothers University in Memphis, Tennessee with a B.S. in Business and a concentration in Information Technology Management and Telecommunications. Active in the industry as a speaker, author and teacher, Jimmy is a frequent contributor to BankersOnline, a leading Web portal for bankers.

Nationally recognized for his entertaining presentations that engage, inform, and educate, Jimmy delivers valuable takeaways, practical advice, and a fresh perspective to complex issues.

Ed Seifried

Co-Chairman, Seifried & Brew LLC

www.seifriedbrew.com

Over the years, Dr. Ed Seifried has touched the hearts and minds of almost every director and CEO of community banks across the nation. While recognized for his keynote speeches, Dr. Ed is a valued educator for community bank directors, CEOs, senior management, and up and coming community bankers.

Carrying on his tenure as Professor Emeritus of Economics and Business at Lafayette College, Dr. Ed has led the educational programs as Dean for the West Virginia Banking School and the Virginia School of Banking. He has been on the faculty of many banking schools, including Stonier and the Graduate School of Banking at LSU.

Most recently, Dr. Ed is the Executive Director of the Sheshunoff Affiliation Program. This highly acclaimed program provides high performance education and idea exchanges for community bank CEOs, Lenders, and Technology/Operations Officers.

Having served as a community bank director, Dr. Ed believes that one has to experience the dynamics of being a community bank director to fully understand their needs to create the bank's strategic plan, assess risk, set risk parameters, monitor risk, and to be thoroughly educated.

Chuck Wilson

Banking Industry Group, Inc.

www.bankingindustrygroup.net

Chuck is Managing Principal of Banking Industry Group, Inc., a company providing on-site Consulting, Education, Training, Speaking, and Coaching Services in all aspects of Customer Relationship Management (CRM) Consultative Selling/Sales and Quality Customer Service Culture, Strategic Planning Facilitation, Board of Directors Effectiveness, and Best Practices in High Performance Banking Organizational Issues.

Chuck has more than thirty years of hands-on Community Banking and Financial Services Industry experience. He recently served as Executive Vice President, Middleburg Financial Corporation, responsible for Consumer Banking and Marketing. He has also been employed with IBM Global Services as Principal, North America Bank Consulting Practice with responsibilities for providing an array of consulting services with Community Banking and Credit Unions under $10 Billion in assets in the United States, Canada and the Caribbean. Before joining IBM Global Services, Chuck was a Senior Relationship Manager for Sheshunoff Management Services, as a Facilitator in the CEO Affiliation Program and provided consulting services to community banks across the USA. He was Executive Vice President and Director of the Strategic Resources Group of a multi-bank holding company with six (6) community banks in Georgia, Florida, and Tennessee.   He also was Senior Vice President with an International Multi-Company Insurance Holding Company.

Chuck holds an undergraduate degree in Marketing and Management from Mercer University, a graduate degree in Organizational Development from the University of Louisville, and a Professional Masters in Banking from Louisiana State University. He is a Faculty Member with SMU Southwest Graduate School of Banking and with LSU Graduate School of Banking. He is also a Facilitator with LSU's Academy of Professional Banking in Scottsdale, Arizona. Chuck is recognized nationally by the Financial Services Industry as a popular speaker at National and State Conventions, Conferences, and Seminars.

Virginia B. Wilson

Butler Snow

www.butlersnow.com

Virginia B. Wilson, an attorney with Butler Snow, LLP, has worked in the banking and financial services industry for 33 years, including 25 years as an attorney in private practice representing a number of commercial banks and other financial institutions. Ms. Wilson has extensive experience in virtually all aspects of bank legal representation including de novo bank formation, mergers and acquisitions, branch acquisition and sales, capital formation, advising boards of directors, regulatory compliance, consumer financial services, commercial lending, and problem assets and foreclosures. Ms. Wilson has been recognized by listings in Best Lawyers in America and Chambers USA. She is a graduate of the University of Mississippi and earned her M.B.A. and J.D. from the University of Memphis. In addition to financial services, Ms. Wilson represents clients in estate planning and probate matters and frequently advises financial institutions on issues related to estates and trusts.