OKLAHOMA
    Oklahoma Waving Flag    
 VOICE
SEPT 2014
 
Next Chapter 15 Meeting will be Thur. Sept. 4th
11:30 AM. SHANGHAI AVENUE SUPER BUFFET 803 N. Aspen. Next to Arvest Bank @ S/E corner of S. 145 East Ave. (Aspen) & 71st St. (Kenosha)  Broken Arrow. OK.

Chinese - Japanese - American Foods
   
Accepts all major credit cards.
  
Non-UFAA Members Welcome. 

 
                      The First Amendment to the U.S. Constitution
First Ammendment

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances. 
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NOTICE TO: Mid-West Terrirory & District Offices:
The first Thursday of each month has been dedicated by Oklahoma UFAA Chapters 12 & 15 as OUR day to peacefully assemble and meet. Not even Congress can prohibit such peaceful actions.
We would request that State and District meetings NOT be held on the first Thursday of any month between the hours of 10:30AM and 2:30PM to avoid violation of this law.  Please mark your calendars accordingly. Thanks in advance. -Chapters 12 &15.
Greetings! 

ufaa.hires.logo.15okla.jpg

Chapter 15 Monthly Meeting 
DUE TO THE TULSA TERRITORY MEETING TO INTRODUCE THE SMART AUTO PROGRAM, WE HAVE DELAYED THE SHOW UP TIME AT THE UFAA MEETING TO NOON WITH MEETING TO BEGIN AROUND 12:15PM
Join us Thursday, Sept. 4th NOON at the Shanghai Avenue Super Buffet 803 North Aspen S/E Corner of S. 145th East Ave & E. 71st St. next to Arvest Bank

Agenda From the President: 

Speaker: Mike Wagoner- Compu-king Latest computer values & viruses
No lunch sponsor this month
Latest update on lawsuit
Rate changes for October
Agents Leaving or selling
News from our independent friends
Legal Contributions needed
NON-MEMBERS ARE WELCOME
 
 If you plan to join us for lunch, Please Arrive for Lunch Promptly @11:30
UFAA Meeting begins at Noon. 
==========
"I did not realize what UFAA was or what they could do, until I started attending chapter meetings & annual conventions sharing information with agents across the U.S." UFAA Member
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If you wish to
be excluded from future mailings please let us know by emailing us at ufaa15editor@ufaa.com or by using the Unsubscribe feature at the located within this document. Disclaimer - The Oklahoma Voice is published twelve times per year for the United Farmers Agents Association, Chapter 15 Northeastern Oklahoma. The United Farmers Agents Association and the editor neither assumes any responsibility for the accuracy of the articles or advertisers, nor any liability arising from reliance upon them. The Oklahoma Voice expresses its appreciation to the many members who assist in and support its publication,. Opinions in the Oklahoma Voice do not necessarily express the views of any single member or Chapter officer or UFAA organization. Products and services advertised are not endorsed by this Chapter or United Farmers Agents Association, Inc. Complaints or inquiries should be forwarded directly to the advertiser. All purchases and services are at the complete discretion of the consumer. Trademarks and/or logos are the respective products or trademarks of their respective owners.

21st Century Returns Call, following Agent's Calls to Farmers Service Center.
 
 Just received an 800 number automated call from 21st Century (800-206-4852)
  at 12:26 pm, which claimed to be my insurance company and thanked me for
 using  the automated system and for being a customer.  I don't have a 21st
 Century  policy.  I have my auto insurance with Farmers but not Homeowners and
 I had  called Farmers Insurance at 10:55 am (888-327-6377) and then Farmers
 Insurance  again at (800-909-777) at 11:04 am.  Both times, I used the
 "automated  system" to eventually talk to a live Farmers policy service person
 to get the  policy service fax number.  I called both numbers to see if it
 would be the  same.  It was. 
 
 I called the 21st Century number back and got a recorded message that said 
 "Thank you for calling 21st Century Insurance.  Your call may be monitored 
 or recorded.  Which of these can I help you with?  Sales, Policy  Services,
 Claims or Homeowner?"  Famers Insurance was not mentioned in  the original
 call or this call back to the listed 800 number from 21st  Century. 
 
 Kind of strange that I called Farmers Insurance but get an automated call 
 from 21st Century Insurance thanking me for using the automated service and
 for  being a customer.  Also strange that it mentioned Homeowner and I
 wonder  if the system recognized that I don't have my Homeowner policy with
 Farmers  anymore.  Do you think there is a glitch in the system?  Very unnerving.
Agent from the Evergreen State.  08.18.2014

Pulse of the Agents POLL 4balls flashing (attention0
Compu-King of Tulsa
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SAME DAY SERVICE  VIRUS CLEANUP
FREE DIAGNOSTIC & ESTIMATE
DROP-OFF AND ON-SITE SERVICE 918-622-1700  
10208 E 41 St. Tulsa   click graphic for pricing 
08/14
Ads are now hot links to websites 
Support Our
Advertisers
 
Please support and recommend our supporters.  
 

Learn more about our advertisers as you or your clients may need their services in the future.
Educate yourself so you can give your clients  more detail about the services they offer. 
computer. moving finger on mouseAds are hot links to our advertisers websites. Click any ad for more details.  
ads rotated for 09/14 issue.
  
Pulse of the Agent Poll Results from last issue
What do you think the other elements in premium growth could be other than Advertising?

Customer Service  0%
Claims handling     0%
Billing Systems      0%
All the Above         6%
Having Competitive Rates  94%

Please tell us your experience concerning the Smart Office Inspection at your office.

My office inspection had good results  15%
My office inspection was okay with a suggestion or two  25%
My office inspection failed company guide  10%
My office inspection has not yet occurred  50%

Do you think 21st Century & Bristol West sales dept should have access to our Farmers client's personal policy information aswell as our NB quote information to compete with us?

Yes  4%
No   96%

Jim Schiro, Former Zurich CEO, Goldman Director, Dies at 68 James Shiro pic standing

James Schiro, who led Zurich Financial Services AG through the credit crisis and became Goldman Sachs Group Inc.'s lead independent director, has died. He was 68.

He died on Aug. 13, according to an e-mail sent today to employees of New York-based Goldman Sachs. Schiro died of multiple myeloma, a form of cancer, at his home in Princeton, New Jersey. Bloomberg 08.05.14 

 

The most-stolen new and used cars In America 

Here's the list of the 10 most stolen cars from all model years taken during 2013, according to the National Insurance Crime Board (NCIB) in Des Plaines, Ill., with total units cited:

1. Honda Accord, 53,995
2. Honda Civic, 45,001
3. Chevrolet Silverado, 27,809
4. Ford F-150, 26,494
5. Toyota Camry, 14,420
6. Dodge/Ram Pickup, 11,347
7. Dodge Caravan, 10,911
8. Jeep Cherokee/Grand Cherokee, 9,272
9. Toyota Corolla, 9,010
10. Nissan Altima, 8,892

And here's the top 10 list of new vehicles (from the 2013 model year) stolen last year, also based on NICB data:

1. Nissan Altima, 810
2. Ford Fusion, 793
3. Ford F-150, 775
4. Toyota Corolla, 669
5. Chevrolet Impala, 654
6. Hyundai Elantra, 541
7. Dodge Charger, 536
8. Chevrolet Malibu, 529
9. Chevrolet Cruze, 499
10. Ford Focus, 483  

101 Sales & Marketing Ideas for Agencies

Insurance Journal has listened to readers, spoken with experts, combed through columns and articles and even searched outside insurance circles to find the best sales and marketing tips for independent agencies today. Here are 101 ideas, in no particular order. Click Here 

Bethel Collision Center of Broken Arrow, OK.
BBB Rated A+
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View our Website here
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We now repair auto electric Windows
Call  for Board up Service 24/7

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      T
ulsa                    Broken Arrow
918/664-7904           918/258-7578
Pulse of the Agent Poll Results from last issue   
What % of the million quotes do you think are followed up by 21st Century with all of our quote information?

None, they know better, no agent permission or, disclosed access  5%
30 to 60% as some agents are not inputting contact info for prospect  16%
60 to 80% They have full rights to work these quotes as they wish  79%

What is your trust level for FIG relating to 21st Century competing with us for our prospects & clients? (#1 is highest trust level / #5 is lowest trust level)

#1  0%
#2  0%
#3  10%
#4  5%
#5  85%

Hurricane pic
Insurers can cope with US $100 bn disaster

 

The growing market for catastrophe bonds has bolstered the insurance industry to the extent it could cope with a $100 billion disaster - bigger than that of Hurricane Katrina, the head of Zurich Insurance's general insurance division said.

Known as "alternative capital", the money investors are pouring into catastrophe bonds - sold by insurers to share the risk they take on for natural disasters - and other areas of the insurance industry is increasing competition and putting pressure on traditional players.

But the new capital also means the industry is more robust and able to cope with what Zurich's general insurance chief Michael Kerner sees as a growing trend of large catastrophe losses caused by climate change.

"The insurance and the reinsurance industry are at very strong levels of solvency, there is lots of capital in the business," Kerner told Reuters. "The industry can handle a $100 billion event, all the claims get paid, it's not a big solvency issue."

 Bus. World August 15 14
 
42-year-old Owner of Body Shop
pleads guilty to wire fraud charges.


A 42-year-old Owner of Body Shop on Wednesday pleaded guilty to wire fraud charges.

According to information presented in court, from June 2008 to November 2013, Antonio Govea Figueroa, the owner and operator of Tony's Kustom & Collision in Port Arthur, electronically submitted claims to Farmers Insurance for collision work.

Farmers became suspicious of the invoices submitted by Figueroa, according to a release from the U.S. Attorney's Office. The inspection of 44 claims revealed Figueroa claimed repairs that were not actually done and claimed to use new parts when salvaged or inferior parts were actually used without the consent or knowledge of the insured, the release said.

Figueroa faces up to 20 years in federal prison and restitution of $118,013.34 at sentencing. A sentencing date has not been set. The Enterprise 08.13.2014

 

8 Ways to Protect Your Smartphone

 

Failing to protect your smartphone or tablet leaves your personal information vulnerable to thieves and hackers. Your personal information may be used to obtain credit, access bank accounts or make fraudulent purchases. These tips are designed to help you secure your smartphone or tablet and protect your personal information.


Click here to view tips 

A.M. Best has affirmed the financial strength rating of Members of Farmers Insurance Group
A.M. Best has affirmed the financial strength rating of A (Excellent) and the issuer credit ratings (ICR) of "a" of the members of Farmers Insurance Group (Farmers) and Farmers Reinsurance Company. Concurrently, A.M. Best has affirmed the ICR of "a" of Farmers' management company and attorney-in-fact, Farmers Group, Inc. (FGI) as well as the debt ratings on the outstanding surplus notes of Farmers Insurance Exchange (Exchange) and Farmers Exchange Capital. In addition, A.M. Best has assigned a debt rating of "bbb+" to the $335 million 6.151% surplus notes due November 2053 issued by Farmers Exchange Capital. The outlook for all ratings is stable. All companies are domiciled in Los Angeles, CA, unless otherwise specified. AM Best 8.21.14
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 Oklahoma Continuing Education
Source: OID website 04.21.2013

All resident agents/producers, CSRs and adjusters are required to complete continuing education biennial. The requirements are as follows:

Resident Producers (Excluding Title producers) are required to have 24 hours of continuing education, including three hours ethics and two hours of legislative updates.

  • Producers that sell, solicit, or negotiate Medicare Advantage or Part D Products or Plans are required to take a 4 hour Medicare Renewal course each renewal period.
  • Producers that sell, solicit or negotiate Long Term Care insurance must take a 4 hour Long Term Care Partnership course each renewal period after the initial 8 hour Long Term Care Partnership course was taken.
  • Producers that sell, solicit, or negotiate Annuity products are required to take a one time 4 hour course on Annuity products.

CSRs are required to have 13 hours of continuing education, including three hours of ethics and two hours of legislative updates.

Resident Adjusters are required to have 24 hours of continuing education including three hours of ethics and two hours of legislative updates.

Are you age 65 and been an agent for 20+ years? you may qualify for the free Okla. CE Mentoring Course worth 24 hrs credit hours and takes 10 minutes to complete.  See CE Mentor pop up PDF HERE  

No documentation required. Just sign off on the OID form and return it.  

Komando Header  
Kim Komando: Tech News

 

A hacker took over 30,000 computers in one hour - just to get our attention
3 security mistakes you shouldn't let your small business make
Hackers steal 4.5 million patient hospital records- including Oklahoma!

Add your business to Google Maps

My therapist told me the way to achieve true inner peace is to finish what I start. So far today, I have finished two bags of chips and a chocolate cake. I feel better already.

Oklahoma Voice has reprint rights. Copyright 1995-2014 WestStar TalkRadio Network. Reprinted with permission. No further republication or redistribution is permitted without the written consent of WestStar TalkRadio Network. Visit Kim Komando and sign up for her free e-mail newsletters.
Greetings!
Ok Ins Dept Logo
From the Oklahoma Insurance Department
The following "Final Orders" are from the OID public information legal section of the OID website. These violations and penalties are shown here to ONLY warn, inform and educate you on Okla. Insurance Laws.

Direct Buy Auto Warranty hit by OID for $100,000+ fines and penalties
X-Con Jeanette Clark, applies for Okla Ins License and Receives it. But, not for long. Plus fines of $2,625.00



OID Notices to Producers:
 
Rate and Form Filings 2014
Click link heading above. Then, scroll to bottom of page and click [month] 2014. Then, scroll the entire document for rate & form filings for all companies in alpha order.


Look What's On the OID Website under the Licensing & Education Tab
Updated on the OID website monthly

As we [the OID] work to help you comply, we will vigorously enforce 59 O.S. § 1310 (A) (21) which relates to failure to notify of change of address.  ADDRESS CHANGE:

Okla Ins Dept: Change of address or name more than 30 days after the change occurred shall be no less than a $100 fine.  

The Oklahoma Insurance Department encourages all licensees to update their mailing personal and business addresses and email addresses as often as possible. This feature is available free of charge by visiting the SBS website
Check out the UFAA Chapter 15 Home Page with more Farmers, industry news, member benefit information, newsletter archives, including breaking news too late or too large to publish above.
  
The Articles below are on our Home Page link this month. Some may have a link for direct access.
Just click the  Home Page Link >> Here <<
 
UPDATED: Okla. Company Comparison Rate Charts- Auto: 0
6/14  Home: 07/14

A guy leaving a voice mail for his boss witnesses a car crash. Here is a detailed description of the accident and the aftermath. More hilarious than your average crash. Turn up your speakers
 ==========================================================================

 

UFAA LAbel

             

       Did you know? As a member of UFAA you get:

                1 hour of tech support a month

1 Free @ufaa.com email address    

        1 Free web page with your domain name

 

                                                                                             Call us today Toll Free, Primary # 1-866-441-8018

                                                                                            Alex Conger    

Click logo above to access the Oklahoma Membership app.
 Have you missed past issues of the Okla. Voice? If you missed past issues, you can access them and other article headlines on our Chapter 15 Home Page Link above.  
 Have you joined UFAA? We just can't make it much easier. Just mouse the Join UFAA logo to obtain the a membership application. Fill it out and attached a check and mail or use the bank card option and fax it to 1-314-631-7963. United we stand. Divided we fall.