Leading organizations through profound change is an increasingly common management challenge, and yet few roadmaps exist for how to do it well.

Pat Nichols, the president of Transition Leadership International, leads major change efforts on every assignment. I sat down with him to get the insider perspective on how to lead an organization when things are at their worst. More...

Are employers going about on-boarding the wrong way? 

"Organizations will talk about recruiting from outside the company because they need new ideas and new blood, but then there is this tendency to shut off the new and basically transfer the corporate culture over to the new employee."

New research disputes that approach, and finds that "shifting the focus to an employee's personal identity leads to an increase in both employee retention and customer satisfaction." More...