MARCH 4
Conflict Resolution in Cyber Space
The future is here! Just exactly how can one mediate via the Internet?
As our world becomes increasingly wired -- more than 60 million disputes are filed online each year -- disputants are expecting that their neutrals will be able to use the latest information and communication technologies to get their issues resolved as quickly and effectively as possible.
Computer-mediated communication changes many aspects of the dispute resolution process, and online interaction offers both advantages and disadvantages for dispute resolution.
Participants will learn about best practices across the industry, the latest ODR tools, and they'll even get a chance to confront the challenges of designing and implementing online dispute resolution systems. Rest assured all "non-geeks" are welcome. No prior technology experience is required!
Colin Rule
Colin has worked at the intersection of technology and conflict resolution for the last two decades. He is CEO of Modria.com, an online dispute resolution service provider in Silicon Valley, and a non-resident Fellow at the Center for Internet and Society at Stanford Law School. From 2003 to 2011 he served as eBay's and PayPal's first director of Online Dispute Resolution. He is the author of Online Dispute Resolution for Business, published in 2002.
Colin has presented and trained around the world for organizations including the U.S. Department of State, UNCITRAL, the International Chamber of Commerce, and the CPR Institute for Dispute Resolution, as well as teaching at UMass-Amherst, Stanford, Southern Methodist University, and Hastings College of the Law. Learn more about Colin here: www.odr.com/team.
|
