2013 JAMS Mediation Clinics 
John Ford

Increasing Your Emotional Intelligence in Mediation*
Ever wonder if it's possible to "intuit" or "sense" what is needed in a mediation? If addressing the emotional energy that accompanies a conflict is necessary for truly resolving a conflict, how can you build your own emotional intelligence?

Emotional issues lie at the heart of virtually every conflict. The ability to deal with them skillfully can be the key to achieving lasting resolution. Yet, emotions are often overlooked in traditional mediation training. As a result they are often feared, avoided and not well understood by mediators, much less the parties.

In this practical program we will review the basics of emotional intelligence, and focus on skill development so that participants gain greater confidence in working with emotions. 

John Ford         
John studied law at the University of Cape Town before moving to Namibia where he practiced law. Initially he focused on the representation of survivors of human rights abuses, before maintaining a practice that focused on employment and family law after Namibian Independence in 1991.

Moving to the California in 1996, John trained as a mediator, and while much of his focus has been on workplace dispute resolution, he has always kept his interest and skills in supporting separating couples alive. Currently he mediates divorces with Liaise Divorce Solutions in downtown San Francisco. In addition to mediating divorces, John has successfully helped employees and managers to resolve difficult problems in the workplace. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of informal EEO disputes in the Federal Sector.

John has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries, especially healthcare. He is the current trainer of the two day Mastering Workplace Mediation seminar to members of the Northern California HR Association..

Learn more about John: John Ford & Associates.

[*This course is approved by the State Bar of California for 2 MCLE credits (provider #9323). $10 processing fee required.

This course meets the qualifications for 2 hours of continuing education credit for MFTs and LCSWs as required by the California Board of Behavioral Sciences (provider #4616).  $10 processing fee required.]
- - - - - - - - - - - - - - - - - - - - - - -
DATE & TIMES:  Tuesday, Sep 10, 6-8 PM
COST:  $20, CB Members | $40, Non-Members
PLACE: JAMS, 2 Embarcadero Center, 15th Floor

 Member |  Non-Member
- - - - - - - - - - - - - - - - - - - - - - - 

Cordell Wessselink, Mediation Program Manager

(415) 920-3820 x109 |