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If you have that awareness, it doesn't matter what fork you use."

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Lizzie Post and Daniel Post Senning have launched their new Awesome Etiquette podcast!

In their podcast, the two cover etiquette in their lives, delve into historical and traditional aspects of etiquette and salute individuals and organizations who are shining examples of good etiquette. Tune in to hear what they've got to say!


My husband's friends always leave empty beer cans and chip bags around after watching the game. Can I ask guests to help clean up?
A Talk to your husband. As the host, he's responsible for cleaning up after his guests. At a casual gathering, you could encourage him to say, "Hey, guys, how about a hand?"
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Read more of Peggy's advice each month in Good Housekeeping.  


Read Peggy Post's thoughts on today's most nuanced wedding dilemmas in the archive of her New York Times column.


Lizzie Post and Daniel Post
Senning are monthly guests on
The Dinner Party Download
a weekly culture and arts shows hosted by Rico Gagliano and Brendan Newnam, and produced
You can listen to the whole
show, or scroll down to pick and choose segments.

To see previous episodes, check out The Dinner Party Download.

Read Peter Post's blog
Etiquette at Work.

Peter talks about the importance of resumes and cover letters despite the digital age.

Digital Manners no Dan head

Problem with a co-worker?

We'd like to start off this month by thanking everyone who has submitted ideas and requests for what you want to see in the newsletter. We hope we are able to answer some of your questions and love seeing the suggestions as they keep coming in! We are gearing up to host our spring session of our Train the Trainer programs can't wait to tell you all about them next month.  


If you follow us on social media, you have seen that we have received Peter's new book "The Unwritten Rules of Golf." The book should be hitting the shelf later this month, so keep an eye out at your local bookstore! Can't wait until then? Buy your copy online today. 


Dan and Lizzie are amazed that they are up to episode 30 of the Awesome Etiquette podcast! With questions and etiquette salutes pouring in they are both so grateful to have such active listeners! 

Peter has been editing our new series of Etiquette Bites down in Florida. We will have four new etiquette bites coming out soon, so we will keep you posted. In the meantime, you can watch our most recent 20th episode below. Peggy attended a fun and successful book signing in Marco Island, Florida. Anna has been working on the design template for some Emily Post Institute graphics that will be debuting on the Etiquette Daily blog and Pinterest.


(Peggy giving a speech at the Marco Island Center for the Arts March 19, 2015) 


We hope you've been well since our last newsletter and remember: We want to hear from you! What are your thoughts? Are there articles you've really enjoyed or topics you'd like us to cover? Let us know at newsletter@emilypost.com.  

ANNOUNCEMENT: We are hiring!

We are hiring a part-time Director of Finance in our Burlington, Vermont, office. Learn more, including how to apply, at our LinkedIn job posting.

Emily Post's Wedding Etiquette
for Professionals!

This one-day intensive program will take place on Saturday, May 2, 2015, following the week of Business and Children's Etiquette Train the Trainer courses in Burlington, Vermont. Peggy Post and Anna Post will guide you through the core points of wedding etiquette, as well as discuss how and when to help couples depart from tradition in a meaningful way.

Topics will include engagements and initial planning; tricky family situations; budgets, hosting responsibilities, and guest lists; family and wedding party roles; planning timelines; invitations and pre-wedding parties; gifts and thank-yous; day-of planning and considerations; and working with vendors. Breakfast and lunch are included.

Participants will leave with a PowerPoint presentation to give their own wedding talks, a complete set of Emily Post wedding books, and a certificate of completion (a digital seal is also included).

Cost: $1,000

To register or for more information, please contact Steven Puettner at 802-860-1814 or steven@emilypost.com. We hope you will join us!



In many offices, the receptionist is the first person a client or guest encounters upon arrival. As the person who has this position you're the one who gives the first impression to a visiting client or guest. It is important that you are aware of the etiquette involved with being the receptionist.



Whether it's a law firm or a music studio, wearing neat, clean clothing that gives an appropriate professional appearance is important. In fact, here's a case where you might want to dress up a notch from the average employee. Your desk's appearance counts too! Keep the desk and waiting area tidy and organized to project an image of capability and professionalism.


Greeting People

Following the visual first impression, a greeting is the second impression a visitor has, so put the effort into making it a good one. Smile warmly and welcome the guest. Ask if and how you can assist the visitor. If a client has come for a meeting, either ask that they wait until the person they are visiting comes to get them, or show the client to the office where the meeting will be held. Let the client know that you will make their contact person aware that they have arrived. "Welcome Mr. Franklin, I'll let know Ms. Carter know you're here, please feel free to take a seat." Make your visitor feel welcome by offering to take coats, some refreshment, or reading materials. 


Answering the Phone

The way in which the phone is answered can say a lot about a company. It is important that this first impression be positive. When answering the phone, use a greeting, just as you would in person. Identify the company, and ask how you can help. "Good morning, The Brown Company, this is Maggie, how may I help you?" If the caller is requesting to speak with someone, ask for the caller's name, before redirecting the call. "May I ask who is calling? Okay Mark, would you mind if I put you on hold while I see if she is available?"


Taking Messages

If a phone call comes in unexpectedly, or the person whom the call is for is busy, it is best to take a message. "I'm sorry, Ms. Johnson isn't available right now. Would you like me to leave her a message, or direct you to her voicemail?" In the modern age, leaving a voice message is very common. However a written message works just as well. In either case, having the caller's name, phone number, time of call and brief description of the purpose of the call are the essentials. Add your name or initials in case your colleague has any questions. 


Writing Addresses 

When addressing invitations to business events or sending out business letters, spelling is crucial. Check and double check that all names, addresses and company names are correct before addressing the envelope. When you don't know a woman's title, the default form of address is "Ms." Use titles for elected officials, medical doctors and clergy. For recipients who have doctoral degrees, the address can either be Dr. Elizabeth Den or Elizabeth Den, PhD. When the correspondence deals with professional matters, use the person's professional designation,  such as, Ralph Bostwick, Esq. 


For a receptionist, as with any other role in the office, good etiquette is always important, knowing these basics will give any receptionist a good base to start from.  


For more information on receptionist etiquette, check out Emily Post's The Etiquette Advantage in Business, 3rd Edition or visit www.emilypost.com.
RSVP: EASY AS 1-2-3  


The invitation to a friends wedding arrives in your mailbox. You're excited, but have a few questions. Below are some of the most common questions from guests.


What do I write on the dotted "M..." line on a reply card?

The "M..." indicates the space where the guest writes his or her social title (Ms., Mrs., Mr.) and name, for instance "Ms. Phyllis Iorio." (If your title is "Dr.", it's okay to neatly cross out the "M" and write Dr. Phyllis Iorio.) Guests can also use this space to include the names of any invited children or plus ones and whether or not they will attend, helping to assure a table or place card in their name.


How do I know if I have a plus one?

If you are married, engaged, or are living with a partner in a committed relationship, it is likely that you will see your significant other's name on both the save-the-date and the invitation when they arrive. Established couples who operate as a social unit are always invited together. If you are single and have been given the privilege of a plus one, most likely it will be written on the inner envelope of the wedding invitation reading, "Justin Porter and Guest," or on an enclosed note. Etiquette doesn't dictate that single guests receive a plus one. This is something the hosts choose to offer.


The only times to question plus one status are when the name of your spouse or significant other was not listed as an invitee or, for planning purposes only, after you receive a save-the-date notice. This type of inquiry is best handled with a phone call, and in no way should pressure the host to alter the list. "Jess, if you haven't heard my exciting news, Stuart and I are engaged. Is it possible to include him with my invitation? I completely understand if you are unable to. Thanks." Or, "Sharon, I'm about to make reservations to attend your wedding. Were you thinking of adding a plus one for me? Whatever you decide is fine with me."


If I get the save-the-date card and I know I can't attend the wedding, do I wait to RSVP or tell the couple now that I won't be able to attend?

While RSVPs aren't expected for a save-the-date notice, here's a case when it's a good idea to call your hosts and let them know your calendar is already booked. It gives them the opportunity to invite someone else. In many cases, the couple may still send you a wedding invitation, hoping you can now come, or at the least as a formality and for a keepsake. If you still receive an invitation, do send in the reply card, noting again that you are unable to attend. It may also be the case that plans have changed and now you can attend - so, again, RSVP ASAP.


How long do I have to RSVP?

RSVP is the abbreviation for the French phrase répondez s´il vous plaît meaning, "please respond." That said, it is best to RSVP as soon as possible. Responding in a timely manner is both helpful for solidifying your plans, but more important it's helpful for the hosts, who need to give headcounts to venues, caterers and other suppliers. Most RSVP cards will have a deadline, such as "Please reply by April 23rd." Don't miss it or your host will be calling you - a hassle for them and embarrassing for you.



On the surface, there is nothing wrong with chewing gum. People chew gum for all sorts of reasons: to freshen breath, to stave off hunger pangs when dieting, to quit smoking, or out of nervousness. The problem however lies with other people who may view this habit as annoying, socially graceless, or disgusting. Chewing your gum when you are by yourself is fine, but when you are with others, particularly in a business or social situation, you might want to think twice about it.

Chewing gum in a meeting, with clients or in an interview is similar to chewing with your mouth open at the dinner table: It may not bother you, but it looks gross to everyone else. Even when you're in your cubicle, gum chewing can be annoying to others. The noise alone - smacking, snapping, popping or chomping - can be very distracting. Chew your gum unobtrusively and quietly. By all means don't chew gum while on the phone - your client may not be able to see you, but they will be able to hear you. Sounds are amplified over the phone so when in doubt, ditch the gum until after the call.

If you are a gum chewer, Rule #1 is to dispose of it properly. Sticking it to the bottom of a table or chair just isn't okay. Keep the wrapper or a small piece of paper to put the gum into and throw it in the trash. And do it discreetly, which may mean a quick trip to the restroom. Lizzie Post talks about gum chewing in a section of the documentary  Gum: The Chew Story. 
For more information on gum chewing etiquette, check out Emily Post's Etiquette 18th Edition or visit www.emilypost.com. 
ETIQUETTE BITES |Impromptu Parties  
Lizzie Post gives suggestions of things to have on hand to guarantee a fun, no-plans-needed party.

The Awesome Etiquette podcast, hosted by Dan and Lizzie is looking to hear from you! So don't be shy. Send in your etiquette questions, awesome etiquette salutes, etiquette confessions, or any suggested topics you'd like to hear about on the podcast to awesomeetiquette@emilypost.com. You can also post questions to our Facebook or Twitter page using #AwesomeEtiquette so we know you want your question answered on the show!

And don't forget to subscribe via iTunes - IT'S FREE!

Awesome Etiquette is a part of The Infinite Guest Network from American Public Media.


IDEAS ON PINTEREST | Visit our boards. Get inspired.

 A mix of some of our favorite fashion looks for men. Check out our Pinterest boards to get inspired! 

To see more news stories with Post advice, visit our newsroom.

Please visit our contact page to reach us, or you can find us on Facebook and Twitter. We love hearing from you, so please feel free to post to our social media and join in the conversation. We may not always be able to respond, but we read every question and comment. From our family to yours we hope you have a wonderful April! As always, thank you for your continued interest in etiquette and The Emily Post Institute.      


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