Empowerment from Source Point Training | June 25, 2015

,

 

HOT TOPICS AT THE SHRM CONFERENCE IN LAS VEGAS

 

 

 

Lets hope that what went on in Vegas does not stay in Vegas this week.  Training Managers and Human Resource professionals attending the Society for Human Resource Management (SHRM) conference this week experienced the latest trends in managing organizations to keep up with changes occurring around the world.

 

The hottest topics addressed in many breakout sessions focused on managing culture changes.  As we become an international and multigenerational workforce, using more and more technology to run the business, we look at what is needed to keep employees engaged, motivated and open to create change faster than ever before.

 

Creating a culture change in your organization or even within a team requires 4 key ingredients. Culture change can occur for many reasons.  A change can be in leadership, companies moving from an entrepreneurial culture to a more structured and process driven model, new business strategies that require people to interface differently with each other and with customers, and mergers or acquisitions. Change of any type usually means that the culture of the organization will change in some way.

 

A business culture is based on its mission, values and business philosophy. When change occurs, these three areas must be reviewed to see how the change will impact each one.

 

 

4 Keys to Managing Culture Change

 

Establish the Context for Change - Identify the purpose for the change and what it will create that is meaningful for everyone involved. As a coach training organization, Source Point Training works with our clients to create a coaching culture within the organization. This requires a contextual shift from manager to coach. We spend time with resources across all levels of the organization to describe coaching and what it can create.  We identify the differences between managing and coaching and how they can work together.

 

The Right Resources - The key players in driving culture change are not only the leaders at the top of the organization but key principles throughout the organization. These resources must be aligned and clear on what culture changes are needed and how they can work together to create a "tipping point".

 

There will always be those who resist change. But having the right influencers in place to reinforce the purpose and value and share how each person can become a part of the change will be critical. These resources will be the first to model and reinforce the culture changes, not just talk about it. Have people experience it. Culture change will never occur with complacency. As Rosebeth Canter once shared, it can be like "turning an elephant around".

 

Systems and Process to Reinforce and Measure Change - HR professionals know that what we measure will drive changes in performance across an organization. When developing strategies for cultural changes, there must be a way to measure these changes. This means the things that you looked at before are no longer measured in the same way. Creating a culture change that responds to customers in new ways will mean you must know what that change is designed to look like. How will the different areas of the organization be measured in order to see if your culture is supporting customers in new ways.

 

Celebrate and Acknowledge - Acknowledgement goes a long way to support people to make changes. What is celebrated and who is acknowledged is a reflection of a company's values and culture. It is important to keep in the forefront what people are doing right that aligns with the culture. Take time to acknowledge people and results that reinforce the company culture as a model for others to see what the culture "in action" looks like.

 

Contact us today to learn how we can work with you to create a coaching culture in your organization that empowers each person to take responsibility for contributing at their highest level.

800-217-5660 Ext. 101

 

 

 

Warmest wishes,

Barbara

 
Become our Fan! | Follow Us! | Link to Us! | Book a Speaker
Call 800-217-5660
� Copyright 2010 Source Point Training
About SPT| Contact Us|
Privacy Policy

Get Our Free Ebook!