1. Make a good first impression. (Dress for success; know your value proposition.)
2. Have a positive attitude. (Enthusiasm is contagious; many people are shedding the negative people in their lives!)
3. They take notes. (Don't trust your memory - make sure you capture your customer's comments.)
4. They keep their commitments. (Sounds basic but people who do what they say are a rarity.)
5. They know their stuff. (Be prepared with product & service info; if you don't know the answer, know where to find it!)
6. They welcome complaints. (Effective salespeople know that complaints or objections are opportunities to show how they handle problems.)
7. They never give up. Even after losing a big sale or project, successful salespeople stay focused on what they CAN accomplish.
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