The Web-based Dentist
June 2015
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Power Thought: ProSites
How to Get More Positive Online Reviews

The influence of online reviews continues to increase as consumers become more enveloped in the digital world. A reported 70% of consumers now consult online reviews before hiring a service, and 82% of consumers consider online reviews as extremely valuable. With that, not only is having online reviews important for your practice, but having positive online reviews is critical.

While knowing you need online reviews is easy to understand, knowing how to get patients to leave reviews is more complex. Many patients forget once they leave the office or are too busy to bother with submitting a review once their appointment is complete.

MyPatientReviews, a free web app, changes the game. It simplifies the process for patients to leave you a review by allowing them to scan a QR code and immediately leave you a review from their mobile device.

How It Works
You can create your free MyPatientReviews account at http://mypatientreviews.com by inputting your email address and choosing a password. Next, fill out the information for the public profile that patients will see. Be sure to include your physical address and website URL for increased optimization.

Next, you will be prompted to verify your email address to complete profile setup. 

Configure Your Profile
After verifying your email address, you will be prompted to log in. Complete your profile by clicking "Get Started" and following the prompts.

Prompt 1: Edit your info
The information you provided when creating your profile will automatically populate. Should you want to change anything or if you noticed an error, you can edit it during this step.

Prompt 2: Add your links
Insert the web address for each of your online reviews profiles*, including Google Places, Yahoo! Local, Bing Local, Yelp, and Citysearch. Feel free to add additional review listings such as DemandForce or Angie's List in the empty spaces provided.

*Note: only profiles added will be displayed.

Prompt 3: Pick your custom URL
Choose a URL that will give patients access to your MyPratientReviews page. We recommend choosing the same URL as your website's address. This will make it easy for patients to remember and will remain branded to your practice.

Prompt 4: View and print your QR code
You can now preview your MyPatientReviews site and test each of the links to your review pages. If the site preview is to your liking, print your 8x10 QR code display and start collecting patient reviews!

How MyPatientReviews Helps
By prominently displaying your MyPatientReviews QR code in-practice, you can ask patients for their feedback immediately after their appointment. Instead of your patients leaving the office and forgetting to submit a review, they can use their mobile device to conveniently scan your QR code and leave you an online review instantly. Instead of asking patients to find your profiles on their own, you bring your practice profiles directly to them, increasing the likelihood they'll leave a review.

Studies show that consumers are willing to pay up to 99% more for services with excellent ratings and 93% of consumers regularly research products and services online. Having positive online reviews can help your practice attract new patients and increase your bottom line.

More About ProSites
 

Why the Web? Reason #259
An Irrefutable Fact: The Cloud is a Step Forward

 

Some things in life just can't be refuted:

 

1. Your Teenage Daughter is Going to Mouth Off. Because teenage girls are quite certain that they know much, much more than their parents it is inevitable that at some point they will attempt to verbalize that fact.

 

2. Your Dishwasher will Need Repairs Only After the Warranty Expires. During your adult lifetime you will own seven to eight dishwashers, all of which will either need to be repaired or replaced only after the warranty expires.

 

3. Your Redneck Neighbor will Not Increase Property Values. Although a classic, and although you love the guy to death, his purple 1957 Chevy pickup on blocks in front of his house will not help you sell your home for top dollar.

 

4. Your Practice on the Cloud Represents Logical Thinking. Yes, traditional client-server software has served us well--just like film. But the cloud is the current technology standard. If you move your practice from one client-server system to another you're not moving your practice forward, but sideways.

 

I don't believe any doctor would refute the claim that technology--in and out of the dental profession--is being fueled by the cloud; meaning that software developers are spending their time and their resources on cloud-based software. They've turned their backs on client-server, my friends. Why would you choose software that does not have a 100% focus from its developer?

 

Just to recap: Cloud-based software is a step in the right direction. Client-server software is a do-si-do at best.

 

You can learn more about the cloud standard by chatting with one of our dental software consultants at 888-910-4376. Call today to learn more or visit our website.


 


 


Informative Video Links
Expert Opinion: Dr. Huang
Expert Opinion: Dr. Williams
Expert Opinion: Dr. Mark E. Hyman
Expert Opinion: Dr. Mark E. Hyman


Classic Dental Jokes

While I was waiting to see my dentist a woman came out of the inner office into the reception area smiling. Nodding to me she said, "Thank goodness my work is completed. I'm so glad to have found a painless dentist and one who is so gentle and understanding, too." When I saw my dentist I related the incident to him. He laughed and explained, "Oh, that was just my mother."


Fun Dental Facts 

According to one survey, 83% of all respondents indicated they believe their teeth are more important to their appearance than their eyes.

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