Katherine Eitel

On Saturday, I flew home from Nashville via a newer Southwest airplane that has Wi-Fi. I was blessed to have a window seat (my favorite), and a flight that left on time. It was a perfect flight except for my flight attendant. She seemed rushed (where did she have to go?) and smiled in a way which made me feel she was doing it despite a bad case of indigestion.  As she stuck a box of unhealthy snacks into our row, I was waiting for my seatmates to make their selection when she looked at me and said, "Take what you want ... I can't get the box any closer to you."  My seatmate raised his eyebrows. But then later I saw her (with the same pained expression) be incredibly kind to someone. I wondered if she knew how she was perceived or if she had any clue of her impact on others.

We are constantly having a negative, positive, or neutral impact on every one with whom we interact. The question is whether we are doing it consciously or unconsciously. 

Someone once told me that the truth of my communication is the response I get, meaning that I might think I'm being friendly or clear or inspiring or convincing but if people don't perceive it, I wasn't successfully communicating. There is so much to be gained personally if you can figure out how to have maximum positive impact on those around you. They cooperate with you, champion your ideas, open doors, try new things, trust you, respect and believe you, IF you are effective with your personal impact. This is not a power-play kind of thing, it's a question of influence. 

If you want to have a positive and productive impact on those closest to you--people you work with, employees, patients, loved ones, or even an audience--then you must have an awareness of how you are perceived, not how you think you are being perceived or how you think you should be perceived. This means that honest feedback is an essential element in any leader's toolkit. But, you must create the opportunities and the environment for people to give you that feedback, or you'll never get it. 

This week, notice how others react to you and how many times their reaction surprises you or disappoints you. In that space of heightened awareness, we have amazing opportunity for growth and expansion. This will be an inside out job, and I know you're up for it!  

Calendar of Scheduled Webinars

Thursday, October 2nd - 6:00 pm

Panel Discussion: Contemporary History of Dental Sofware

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Tuesday, October 7th - 6:00 pm

My Switch to the Cloud: The Easiest Decision My Staff Ever Made for Me, with Dr. Mark Hyman

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Thursday, October 9th - 6:00 pm MT

How the Death of XP Will Save Your Practice, with Dr. Lorne Lavine

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Thursday, October 16th - 6:00 pm MT

Ten Reasons Why the Cloud Makes Sense for Your Practice

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Tuesday, October 21st - 6:00 pm MT

IT Security for Dental Practices: How to Protect Your Digital DNA, with Bryan Currier

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Thursday, October 23rd - 6:00 pm MT

Digital Imaging on the Cloud: Live!

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Tuesday, October 28th - 6:00 pm MT

Doomsday Dentistry: How Survive Wind, Fire, and Theft with the Cloud

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Thursday, October 30th - 6:00 pm MT

The 6 Biggest Challenges to HIPAA Security Rules Compliance... And How You Can Beat Them, with Dr. Lorne Lavine

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Curve Dental is a definitely a leader when it comes to the cloud. So we do get our share of darts and arrows from mean people who don't want to see us succeed. In response, I'm presenting the top ten silly things mean people say about the cloud.

The seventh one: Once on the cloud you can't go back

You'll hear this fear mongering comment from unbelievers quite often. They say that once you move to the cloud you'll never be able to get your data back; you'll always be stuck with Curve Dental.

Given our exemplary customer service and all of the advantages and benefits of managing your practice on the cloud, being stuck doesn't sound so bad. But nobody wants to be stuck. And that's what's so great about the cloud: Freedom.

With Curve Dental you can cancel your subscription at any time after your first six months. A month-to-month subscription means we hustle to make sure our customers are happy. We can't take them for granted. We treat our customers so well that once you try our service we think you'll want to stay.

You can learn more about how easy it is to move the cloud--or moving off the cloud-- by calling and chatting with one of our dental software consultants at 888-910-4376. Call today to learn more or visit our website.

Worried doctor says to patient: Could you help me? Could you give out a few or your loudest, most painful screams?

Patient: Why, doctor? I've never had pain here before.

Dentist: I've got two more appointments in the waiting room, but the big game starts in an hour!

The number of cavities in the average mouth is down and people are keeping their teeth longer. On average, in North America, people enjoy better oral health than they did 10 years ago.