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Curve Goes Mobile
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The practice of dentistry is not a 9-to-5 job. It's a profession. It's not something you leave at the office. Your patients are going to call on off hours. And when they call you'll want access to some pretty basic information. We got you covered. With the announcement of new mobility technology now in beta testing, Curve customers can use their Apple or Android smartphones to access patient contact information and the practice schedule when away from the office. "The web has expanded our expectations when it comes to accessing data," says Ian Zipursky, President and CEO of Curve Dental. "With a smartphone we use the web to get driving directions, find the nearest Starbucks, or read movie reviews. Now, you can also view patient information and check your patient schedule using your smartphone." At the present time the mobility features are limited to patient information and the practice schedule. As the year progresses Curve will be adding features, such as access to patient images, as an example. There is plenty of room and plenty of imagination to keep us busy in this area. Even more exciting is the lack of a price; access is part of the customer's monthly subscription fee. You don't pay extra for an extremely valuable feature. The mobility features enter final beta testing at the end of the month. You can read the full press release or visit our website to learn more. |
Storyline Lets You Gather Patient Info with an iPad
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Our customers can now use an iPad or Android tablet to gather patient data, such as medical history or insurance information. This neat little feature, called Storyline, lets you create a custom form in Curve Hero. Then, when your customers come to your practice, they can complete the form using a tablet. Read the official press release to learn more. |
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Reaching Nirvana with an Improved Coverage Table
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With Curve Hero 4.17 we've modified the coverage tables so that individual procedure codes, subcategories, and main categories of procedure codes can be set individually. You can read more about how the coverage table works by clicking here. The next item on our list of insurance management features to add is a robust payment table. (See below for more information.) |
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Payment Tables, Bank Deposits, and TWAIN Integration on the Curve Horizon
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By Megan Boyd
Curve Dental Product Manager
Three exciting projects should be completed soon. Let me take a moment to tell you about each one: Payment Tables
Since last Fall we've been very focused on overhauling and supercharging the insurance management tools in Curve Hero. Just recently we added coverage tables to help our customers provide more automated payment estimates to their patients. Soon, we will be adding payment tables to Curve Hero, which will help make the insurance payment estimate more accurate. As a result, the patient portion of the bill will also be more accurate. Bank Deposits
Our customers have been asking for a redo of the existing bank deposit slip found in Curve Hero. Good news: we're almost done! The new bank deposit provides all the information the bank requires when you make a deposit at the end of the day. We've asked for input from a few of our customers to make sure we included all the information that may be required. We think you'll really like the end result. TWAIN Integration (for US practices)
One of the items on our customers' wish list is being able to use nearly any imaging device to capture images directly to the cloud using Curve Hero. Imagine being able to plug and play any TWAIN compatible camera, pan, scanner, phosphor plate scanner, or what have you with Curve Hero. TWAIN integration is on the wish list because it provide a great deal of convenience and increases efficiencies. The challenge to this project has been writing code that is flexible to the needs of hundreds of different devices and then being able to secure the most popular devices for testing. You'd be surprised by how difficult it has been to persuade manufacturers to provide their devices for testing. The good news is that we have made significant progress and are very close to the beta testing phase. With a little luck we may be able to start beta testing our new TWAIN integration capabilities later this month. If you have ideas or comments that you'd like to share send me a note via e-mail at megan.boyd@curvedental.com today.
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Throw Your Colleague a Curve
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If you know that one of your colleagues is looking for new dental software let us know and we'll reach out to them. Just use the button below to get started. |
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ERA Makes Life Easier for the Front Desk
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By Laci Phillips, Management Consultant ERA, an acronym for Electronic Remittance Advice, is a digital version of a payment explanation. ERA's provide details about any payment made on a claim. Laci Phillips, a one-time office manager and now co-founder of Practice Dynamics, tells you more about ERA's, how they work and what they can do for your practice. Click Here to read the full article. |
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FROM THE BIG CHEESE:
We've Dipped Our Toes in Mobile Computing and the Water's Warm!
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 | | Ian Zipursky, President |
On behalf of our entire team, I want to thank you for being a part of Team Orange. Our major focus these past several months has been on strengthening the foundation of our software and business, and we believe that we've seen much success in both of these areas. You have have seen many improvements and updates to the core functionality of the software from our major updates (six major updates in the last four months!). We've also provided several smaller updates and we've seen reliable server up time. We have also dipped our toes into mobile computing with the release of Storyline, our custom forms application. Additionally, our smartphone apps will be in beta testing very soon. Our web app has been designed to allow you to stay a little more connected with your practice and your patients when you're not in front of a computer. There is much more to come. Our team is working hard to deliver timely, impactful upgrades so that your experience with Curve Hero is constantly improving. Thank you for your support. Thank you for your comments and suggestions. Feel free to contact me via e-mail at ian.zipursky@curvedental.com.
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Official Curve Dental Blog Tells All Secrets
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Officially Orange is the name of the official Curve Dental blog. Frequently updated, you'll find release details as well as other technical information on the blog. Comments from customers and visitors are most welcome. What you won't find on the blog is dry, technical yadda yadaa. Nope. Like all Curve Dental narrative we try to keep it light and fun. Be sure to click over to the blog and bookmark it today. The Official Curve Dental Blog
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TEAM ORANGE SPOTLIGHT
Lisa Baird, Customer Service Expert
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 | | Lisa Baird |
Delivering service with a smile is not a cliche for Curve Customer Service Expert Lisa Baird. Her laughter often carries through the office and among her peers as she provides whatever assistance our customers need. "Lisa has been a member of Team Orange for nearly four years," says Customer Service Manager, Kristen Smith. "Whenever I hear her laughing with a customer it's very catching and full of energy. It really puts a smile on my face. Lisa works to build a personal relationship with every customer and I think our customers love her for that extra effort." The most interesting thing about Lisa is that she's a grandmother and about to graduate with her bachelor's degree. She has dental experience as an office manager for both a general practitioner and a prosthodontist. "I enjoy working with our customers," says Lisa. "Recently I helped one of our customers work through some security concerns she had. Once we had a chance to talk and for me to share some how to's she seemed really happy after that, which then makes me feel pretty happy." When you call Curve Dental for technical assistance, chances are you may just find yourself speaking with Lisa. Be sure to say "hi" and share a good laugh.
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