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Quick Links
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Hi
Here are some common questions about Curve Dental:
Why the Web? Ten reasons why you should only invest in the web, today's technology. What are the Costs? How much money am I really spending on my current software.Sexiest Odontogram? See why our chart is a favorite. Download this comparison now.
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Why the Web?
Reason #130
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You Never Waste Time and Energy Installing Software
Client-server software is a labor intensive technology that sucks every last drop of productivity out of your office.
Here's why:
When you receive an upgrade for stick-in-the-mud client-server software you have to install that upgrade on EVERY computer in your practice. That takes time. And whether you do it yourself or hire and IT pro it also costs money. If you do it, how much is your time worth? If you hire it out, well, that's dollars out of your wallet.
When you move your practice to the cloud with Curve Dental you never install software. All you need is a username and password and you're up and running. And every time you use the software you'll be taking advantage of the latest enhancements and features.
Why would you want to spend precious time and money working with tired technology when a clear alternative is at your finger tips? Take some time to review the argument for the web again, my friends, and then please give us a call to discuss.
EXTENDED DEADLINE
Complimentary Data Conversion
Now's a really good time to break the chain to a server, my friend. The response to last month's offer was so well received that we would be silly not to extend it into November. Simply make the switch to Curve by December 31st and we'll convert your data at no additional charge to you. Call 888-910-4376 for details.
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Tours
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The easiest way to learn more about Curve Dental is to join one of our FREE weekly webinars and take a tour of the software. See if one of these dates and times works for you:
Wednesday, December 12
Thursday, December 20
Don't see a date that works for you? Call us at 888-910-4376 to schedule a tour that fits your schedule.
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Classic Dental Jokes
| Mother to her son: Has your tooth stopped hurting?
Son: I don't know. The dentist kept it.
More Dental Jokes
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Fun Dental Facts
| The two F's to good oral hygiene are Fluoride and Frequency. Brushing with fluoride toothpaste and avoiding frequent snacks between meals can help avoid dental decay.
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Contact Info
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Curve Dental, Inc.
424 W 800 N Ste 202
Orem UT 84057
Call 888-910-4376 |  |
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Finding Hidden Treasures in the Applicant Pool, Part II
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 | | Jan Keller |
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Power Thought: Jan Keller and Associates
With your ad in place, resumes will soon follow. Questions to ask about resumes and/or applications:
- How detailed is the resume?
- Is the spelling and grammar up to par?
- Is there enough information provided to proceed to the next step - the telephone interview?
The Telephone Interview
Use this time-saver as a chance to get to know the applicant, provide important information about the position and weed out those who are clearly not right for the position. Assign the responsibility for telephone interviews to a staff member who will represent your practice well, and make up a telephone screening form prior to contacting applicants. Include questions that complement your core values, as defined above.
Be sure to listen to the applicant's tone of voice, diction, professional manner. If you like what you hear, proceed to the next step - the interview.
The Office Interview
Once applicant's pass the telephone interview, an in-office interview should follow, in which both parties should be: punctual, prepared and professional. As the interviewer, ask open-ended questions that give the applicant a chance to provide in-depth answers. Give the applicant time to ask you questions. Know the questions you are legally permitted to ask! Keep in mind that the primary objective of the person-to-person interview is to get to know the applicant and determine whether he or she has complementary core values and fit your specific criteria.
Important: If the applicant is not suitable for the position, thank them and wish them well in their job search. Do NOT leave them wondering if you know you will not be hiring them.
For the applicants who do meet your criteria, however, move on to the next step, the second interview, at which time you will assess skill and communication. The assessment interview allows you to observe, evaluate and listen to the applicant while in your office.
Finally, for those who impress at the Assessment interview, move on to the final interview step, the team luncheon. Involving the entire staff in the selection process has numerous benefits, including illustrating to the applicant that spending time to hire the right person is important; letting the applicant know that the staff's input is valued; and giving staff members a chance to get to know the applicant better in a relaxed environment.
More About Jan Keller and Associates...
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End Cancellations with Chairside Marketing
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 | | Sally McKenzie |
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Power Thought: McKenzie Management
Every dentist in every practice experiences the seemingly endless frustrations associated with patient cancellations and no shows. The cash outlay is significant as broken appointments cost practices some $40,000-$60,000 every year. And that doesn't begin to count the thousands of dollars lost in production that the doctor never has the opportunity to diagnose, much less deliver. While dental offices typically point the finger at the business staff to maintain a full schedule, clinical teams often overlook their indispensable marketing role in urging patients to keep appointments. In actuality, curbing cancellations and no-shows begins chairside. It is essential that clinical teams emphasize the value of the dental care provided during even the most routine dental visits as well as clearly explain to patients the importance of keeping their appointments. Call it marketing; call it patient education, bottom-line it makes a huge difference in curbing cancellations. Ironically, dentists frequently overlook the significant influence that they have on the patient's perception of routine dental care. In a rush to return to their own patient, they often unwittingly minimize the value of the professional dental hygiene appointment. Consider this common scenario: The hygienist spends time explaining to Mrs. Patient that she is now showing signs of periodontal disease and will require more frequent oral hygiene appointments. The patient is concerned and is prepared to schedule her professional dental cleanings once every four months. Then the doctor walks in to check Mrs. Patient. He greets her and marvels at the great job she is doing with her oral healthcare. The doctor has unintentionally given Mrs. Patient justification for skipping her next oral hygiene appointment. "The doctor said I'm doing a great job; why would I need another cleaning so soon." Even more troubling is the fact that the doctor's comments cause the patient to question both the doctor's and the hygienist's diagnostic abilities. It's a common marketing snafu that is easily addressed. First and foremost, the clinical team has to be on the same page. This situation is effectively managed if the hygienist takes just a moment to explain to the doctor what has been found and subsequently discussed with that patient. It is a simple solution, but it underscores the importance of the clinical team's role in marketing to patients the value of ongoing dental care. If your practice is not stressing the importance of the next visit to the patient while they are sitting in the chair, you probably have many more broken appointments and cancellations than you should. More About McKenzie Management... |
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