Collecting monthly assessments is one of many tasks assigned to a condominium management company. But what happens when well-intentioned owners fall behind on payments? The Chicago Tribune's Pam McKuen tackled this topic in her latest "Community Living" column, and Taylor Johnson client Kass Management, whose portfolio includes more than 4,000 condos throughout the Chicago area, was among the expert sources who weighed in. Click here to read the firm's insights on how managers looking to collect past-due assessments can set up a repayment plan that works for everyone.