Maintaining strong client relationships is key to any successful business, and that can be difficult when clients are time zones or even oceans away. But for Taylor Johnson client MACK Companies, a premier provider of turnkey single-family investment properties with clients across the nation and the globe, there are some simple, proactive steps that can keep relationships strong no matter how far the distance. Read MACK's Short List in Chicago Agent, where Eric Workman shares some tips, including partnering with a good translation service, arranging periodic face-to-face meetings and being accessible after hours.