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Happy Birthday,
America!
Wine Maker's Toy Store
&
Dallas Home Brew
July 2013
Volume 11, Issue 7
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RJ Spagnols - New Packaging & Price Increase
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RJ Spagnols is coming out with new packaging for their Grand Cru and Cru Select wine kits, as well as, for their Brew House beer kits. Same outstanding products, just a different box.
In addition, BSG Handcraft increased the prices for all of the Spagnols products earlier this year. In general, the price increases are primarily 5%, but a few increased more than that. You can see all of the RJ Spagnols wine kits on the following page:
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Large Equipment for Home Wine Making
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Our first shipment of stainless steel tanks has arrived, but they are selling quickly. If you are in need of tanks this year, be sure to order before they are all gone.
Our shipment of crusher/de-stemmers, presses, pumps, filters and fillers is due in around July 8th. As with the tanks, place your order as soon as you know what you need. These items are selling fast and may be very hard to find.
To see what we have and pricing, click on the following links:
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Monthly Specials!
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For those of you that are in need of wine for the holidays, we have placed 2 of our hotest selling lines of wine kits on sale for $5.00 off. The Vinifera Noble's make very nice table wine, while the Summer Breezes make and excellent wine coolers. To see this month's special pricing, click on the following link:
Wines of the Month
For you beer brewers, we have placed all of our Brew House Beer Kits on sale for $5.00 off AND they quailify for our $9.99 shipping special. These are no boil beer kits made in a similar manner as the wine kits. As such, you don't have to have any special equipment to make these outstanding beers. To see all of the flavors avaialble in these kits, click on the following link:
Beers of the Month
We are bringing more testing equipment for those of you that desire more accurate testing results. One of the first items is the Final Gravity Hydrometer (measures between .990 and 1.020). With more spacing between the lines, it is easier to obtain a more accurate reading. This hydrometer is wider than that traditional triple-scale one that is used by most home brewers and home wine makers. The second new item is a larger test jar that you will need for the larger hydrometer. We have both of these items on sale this month and you can click on the following link to see this month's special pricing.
Toys of the Month
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| Customer Feedback
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Since the day I started this company, I have taken extreme pride in the way we conduct business with our customers. Anybody can sell cheap, but not everybody can or wants to take care of their customers. At the end of the day, this business is selling to hobbyists, most of which will need some form of assistance at some point in time. I enjoy talking with our customers and really like when they take the time to comment on our service and pricing. Starting this month, I would like to share some of the emails we get each month from our customers.
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Hi there,
I'm just dropping a line to say everything arrived just fine (including the replacement thermometer) and schedule-wise we are looking to mix up the must and pitch yeast on July 7th to time everything around our vacations. I have been very impressed with your business from the website, to the videos, customer service, and prompt delivery of well packaged items.....and look forward to continued business with you. We have decided to post a blog of our new wine-making adventures and invite you to follow us and check on our progress from time to time if you'd like.
Kevin
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Hi George,
Many thanks! That was certainly not anything that I expected. Thank YOU for being such a great equipment supplier (offering the best prices that I have found) and combining that with stellar customer service.
I'll need to find some more items to order to use that GC now. It shouldn't be hard. :)
Thanks again!
Chris
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This one was sent to my wife from a co-worker
Hey Janna,
I just wanted to tell you a brag on your husband...... some Florida friends of ours found your hubby's wines business after we got them all jazzed on making homemade wines and he has been talking to and ordering supplies from your hubby. He has nothing but raves and praise for your hubby and how helpful he has been getting them started, and about how great the store prices are (he is buying and shipping cheaper than he can buy for down here!).
I just thought you would like to know :)
Deborah
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George:
Congratulations on your milestone tenth anniversary!
I have dealt with about ten wine supply stores in the last ten years. One I wouldn't do business with again to save my life. The others were all good, but not as good as your business. Your service and prices are beyond compare. I can't wait until your 100th anniversary when everything will be 100% off!
Best of luck to you in the future.
Tony
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Brew Day
Saturday, July 13th from 10 am to 3 pm.
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As a reminder, we continue to add products and content to the web site, therefore, if you have any special requests, please let us know. We like to hear what you have to say about our site, our products and/or our customer service, good or bad. Please send your comments and/or suggestions to the contact us link below.
Don't forget we DO like you to CALL!
If you have any questions about our products, our service and/or wine making or home brewing, please call us. We are here to serve you and enjoying assisting you in any way we can. We have an international toll-free line so you WILL call us. Someone is usually at the store between 9 am and 6 pm, Monday through Friday and 10 am and 5 pm on Saturday. We always try to answer the phone when you call; however, sometimes, we are unable to answer the phone as we are on the other lines or we have customers in the store. If you get the voice mail, please leave your name, number, brief message and a best time to call. We will return your call just as soon as we can. If you don't want to call, just send us an email. We usually answer our emails daily. Please remember, we are a resource and we are here to serve you.
We don't want to be the biggest store, just the BEST!
Cheers!
George, Joseph and Brian
Fine Vine Wines, LLC, The Wine Maker's Toy Store and Dallas Home Brew
866-417-1114 (Long Distance)
972-323-7921 (Local)
972-323-7955 (Fax)
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