CW, a young single mom with 3 children, decided she needed some help with her tax return and went to FF, a Memphis tax preparation company, hoping to quickly get her tax refund to buy much needed clothes and other necessities for her brood.   Unfortunately, things didn't work out quite that way for Ms. W. Having turned in all of her paperwork and sent in the return, CW waited patiently for the funds she so desperately needed. Initially, IRS told her, after she called to find out where her return was, that there had been an error on the return and they were holding the funds. When she filed the next year, she discovered that in fact the IRS had sent a check but she had not received it.   After some investigation into the matter, MALS attorney Craig Barnes discovered that when the IRS released the tax refund, it was in fact sent, not to Ms. W, but to FF.   One of the employees had taken the check, forged CW's name to it and deposited the money into her own bank account. With MALS attorney's help, CW was able to recover her refund from the bank.