Provider Weekly - News for Magellan Providers

Monday, Nov. 12, 2012

  

 

MagellanofAZ.com is getting a makeover

We are proud to announce we are in the process of giving our external website, MagellanofAZ.com, a new look, feel and design. For the next five weeks, the site will be "under construction" while we fine tune our content and finish the redesign. The site will be functioning during construction, but the content may not be up to date. On Friday, Dec. 14, our new site will launch.

 

The major differences you'll notice are that the website design has been updated and content has been rearranged to make the site easier to navigate for our members, provider partners and community members. If you have questions, please e-mail [email protected]

 

 

D.R.E.A.M. Job Fair connects more than 360 people to jobs and resources

In honor of National Disability and Rehabilitation Employment Awareness Month (D.R.E.A.M.) (Oct. 2012), Magellan and several community partners hosted the D.R.E.A.M. Job Fair on Oct. 18, at Gateway Community College to provide job and networking opportunities for people with disabilities in Maricopa County. The goal of the job fair was to provide employment-related services, resources, information and ideas for placing even more people with disabilities into meaningful long-term employment.

 

Nearly 40 employers participated in the event, providing viable jobs/careers to the more than 360 individuals in attendance seeking competitive employment in the community. 

 

Dash to the top meter 

Celebrating Provider Performance

Earlier this month Magellan and its provider partners came together to celebrate the performance of our top provider network organization (PNO) clinics as evidenced by the Provider Outcomes Dashboard. Click HERE to view photos from the celebration. Congratulations to the following clinic sites and their respective leadership:

 

People of Color Network's Centro Esperanza Clinic:

-- Top 5 Clinic: 13 out of 15 months

-- Top Clinic #1: Nine times

-- Average 12.6 performance metrics achieved (10.8 average in 2011)

-- Top Clinic in 2011 as well

-- Kudos, Site Administrator Betty Tencer and Clinical Director Shannon Ryszka

 

CHOICES' South Central Clinic:

-- Top 5 Clinic: 11 out of 15 months

-- Top Clinic #1: Four times

-- Averaged 11.9 performance metrics achieved (9.8 average in 2011)

-- Second Top Performing Clinic in 2011

-- Site Administrator Lindsy Morrison and Stephanie Brown, Clinical Director

 

Southwest Network's San Tan Clinic:

-- Top 5 Clinic:  10 out of 15 months

-- Top Clinic #1: March 2012

-- Kudos, Site Administrator/Clinical Director Crystal Domblisky-Klein

 

Partners in Recovery's Metro Center Clinic

-- Top 5 Clinic:  Five out of 15 months (last three months consecutively)

-- Major improvement in performance metrics achieved (9-10 six months ago to 12-13 over the past four months)

-- Top Rated ACT Team for the past two years

-- Kudos, Site Administrator Laurie Senyk and Clinical Director Leanette Henagan

 

In addition to the top overall clinics, the following sites were recognized for their outstanding efforts in specific areas:

 

Partners in Recovery (PIR) East Valley Clinic  (Site Administrator Tracy Ceurvels and Clinical Director Barbara Erke): The PIR East Valley Clinic has achieved milestones in their clinic initiatives to increase the competitive employment rate due primarily to the following factors: Designation of a Community Employment Liaison position, which has been instrumental in identifying an employer job bank; Concerted and timely effort to clean-up the EA1013 demographic errors regarding employment status; Leadership role of the site administration and the support of an enhanced rehabilitation specialist role in employment development. PIR identifies their strategy as the Work First Initiative; Dr. Greg Gale's commitment to see the implementation of Work First initiatives at the clinic level and network provider levels; Utilization of facility-based work adjustment training services to transition successful participants into competitive jobs; and successful partnering with Magellan and other partners in Interagency Governmental Agreements (IGA) to advance employment outcomes.

 

Southwest Network's Osborn Clinic (Site Administrator Robyn D'Lucca and Clinical Director Margaret Beresford): Southwest Network was the only PNO to achieve one percent of its recipients attending clinic advisory council meetings. Their continued support of this venue for voice and choice for our recipients, family and the community has enabled their Osborn Clinic Council to do incredible things. They have the highest attendance of any council in the history of the program. They have had consistent recipient leadership and both family and community attending.

 

Southwest Network's Saguaro Clinic (Site Administrator Loriann Foskit and Clinical Director Michael Fitch): They have achieved numerous Arizona Smokers' Helpline (ASHLine) completions (ASHLine counselor assigned) with 35 percent of their referrals making it all the way through to counselor assignment. They have consistently been one of the highest referring clinics during the last year.



 

Events

RSVP! DUG 6.0 Training Nov. 13

To ensure our entire provider network has the opportunity to learn about the DUG 6.0 changes being implemented in January 2013, Magellan Health Services of Arizona will host another DUG 6.0 training. Please RSVP your attendance by clicking HEREIf you attended the Oct. 23 training, you do not need to attend on Nov. 13, as the same information will be presented. 

Tuesday, Nov. 13

8 to 10 a.m.

Magellan's Camelback Conference Room

4801 E. Washington St.

Phoenix, AZ 85034

 

Brown Bag Presentation

In celebration of Veterans Day, Magellan's Cultural Competency Department will host a brown bag presentation, "Frontline on the Home Front: Working with Service Members, Veterans and their Families." Presented by the Arizona Coalition for Military Families, the brown bag will focus on the unique aspects of military culture, key issues affecting the military and veteran population, ways to connect with the Arizona Coalition for Military Families, and Arizona's Military/Veteran resource network. Please RSVP to Teresa Pe�a, cultural competency director for Magellan Health Services of Arizona, by Tuesday, Nov. 13.

Thursday, Nov. 15

12 to 1:30 p.m.

Magellan's Camelback Conference Room

4801 E. Washington St.

Phoenix, AZ 85034

 

Webinar Focused on MY LIFE Youth Group Model

Magellan Behavioral Health and ACMHA: The College for Behavioral Health Leadership present, "MY LIFE: Magellan Youth Leaders Inspiring Future Empowerment--Youth Involvement for Successful Transitions and Systems Change," a webinar designed to increase the competency of clinicians working with youth to further engage, assess and treat family systems, rather than the individual child outside of their family system. For more webinar details and to register, please click HERE.

Thursday, Nov. 15

12 to 1:30 p.m.

 

Order your PSA Art Awakenings Holiday Cards!

The 2012 Holiday Card Collection from PSA Art Awakenings is now available for pre-order. Choose from five original works of art created by artists in the program. Cards will be available at PSA's five galleries, online through PayPal or via the mail-in brochure. The cost is $10 for a pack of five. View the cards here! Custom orders for your organization are also available with your logo and message on the inside of the card to help your organization spread the good word about how behavioral health services are changing lives in Arizona. E-mail David Reno for additional details.

  

Magellan Offers Course on Bullying

Bullying has gone past the playground and has found its way to the Internet and on social networks. Join presenter Georgia Harris, MAEd, Magellan learning specialist, for her course on bullying. The course will review types of cyber-bullying, prevention techniques and programs (online and live), psychological and social effects of cyber-bullying, legal and social consequences of on-line bullying and also the helplessness of the victim who may take his/her life by suicide.  

Attendees will investigate the risk factors, psychological and social effects of bullying and cyber bullying and explore suicide, prevention techniques and programs for both victims and bullies. To register, please visit Achieve.

Monday, Nov. 26

1 to 4 p.m.

Magellan's Learning Center

4801 E. Washington St.

Phoenix, AZ 85034

 

 

Reminder: Please complete the Autism Spectrum Disorder Survey

 

Take the Evidence-Based Interventions Survey by Nov. 30

To call greater attention to the ongoing and sometimes critical lifetime challenges of children, youth and adults with autism spectrum disorders (ASD), Magellan Health Services of Arizona is conducting a feedback survey. Our goal is to obtain a more comprehensive overview of "where we are," and collect and evaluate information about our current system in Maricopa County as it pertains to service utilization, barriers, limitations and gaps. By doing so, we hope to create a foundation for future educational, service and support opportunities for children, youth, adults and their families who experience the multiple dimensions of autism spectrum disorder.

 

Because of your leadership and expertise, we are reaching out to you to participate in completing the survey and help us obtain a higher response rate by having your staff complete the survey as well. To access the survey, please click HERE.

 

If you have questions, please contact Wendy Cholfin, manager special populations for Magellan Health Services of Arizona, at (602) 572-8283 or [email protected].

 

Magellan would like to invite your agency to participate in a survey focused on capturing the evidence-based interventions currently being utilized for adults receiving serious mental illness and/or general mental health and substance abuse services within the central Arizona behavioral health system. Your participation is vital to Magellan and our system of care! Your responses will be used to help further our system's mission to create an integrated system of care that achieves greater health and wellness for those challenged with serious mental illness.

 

We appreciate you taking a few minutes to complete the survey, linked HERE, by Friday, Nov. 30. The survey takes only a few minutes to complete and is categorized by identified conditions (i.e. Bipolar Disorder and Schizophrenia). Click HERE for further details. If you have questions or need assistance with the survey, please contact Sam Barajas, GMH/SA programs coordinator for Magellan Health Services of Arizona.  

Provider Communications and Notices

For the week of Nov. 5, 2012

Did you miss an important provider communication or notice last week? Below is a list of communications and notices Magellan sent last week. 

11-05: Autism Spectrum Disorder Survey--Strengthening Practice, Services and Supports

11-05: Magellan to Host Another DUG 6.0 Training Nov. 13

11-05: "Provider Weekly" for the Week of Nov. 5, 2012

11-06: Tamper Resistant Prescription Pad Requirement Reminder

11-08: Reminder: RSVP for Magellan's DUG 6.0 Training Nov. 13  


New logo without tagline 

Provider Weekly | Editor: Ashley N. Bolduc
 Send your feedback to: [email protected]
 �2012, Magellan Health Services