Maisano Mediation Newsletter  
 
March 2014
Greetings!

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I hope all is well with you.

I have been attending a lecture series at the University of Washington on the science of decision making. The focus of these lectures is to explain the neuroscience and evolutionary psychology that influence  decisions we make. Brain functioning has always been of interest to me and has become more pronounced since I've been working as a full-time mediator. The entire mediation process is meant to help the parties to a dispute make the most objective, fully-informed decisions about how to resolve their dispute.
   
One explanation of the decision-making process that humans have developed different evolutionary roles (or "sub-selves") in charge of their actions which change under different circumstances. For example, the sub-self that helps us evade harm and protects us from predators will respond differently from the sub-self that is focused on attracting a mate. Similarly, we tend to make different decisions if we are fearful or sense danger because stress impairs cognitive function. When we make decisions that seek a positive end, (as opposed to decisions meant to avoid something bad) different areas of the brain are activated. This understanding should be considered in setting the tone for mediations.

As applied to mediation, it is helpful to recognize that certain triggers will influence our decision making and take us in different directions. Participants in a negotiation are in better positions to make sound objective decisions when they are not motivated primarily by fear. I've had a few particularly egregious harassment mediations recently. One case -- which was perhaps the worst sexual harassment case I've ever seen in more than 20 years -- involved a delicate negotiation among an extremely vulnerable plaintiff, the plaintiff's enraged husband and the business's owners who allegedly harassed the plaintiff on and off for more than a decade. In this case, setting a tone in which the plaintiff did not feel re-victimized was crucial to any possibility of settling this case.

 

The defense counsel made strategic decisions in this case that both served their clients and recognized the inherent vulnerability of the plaintiff. Read more in the Tips from the Trenches about the defense attorneys' preparation for and approach to the negotiation provided for a safe tone which ultimately resulted in settlement in this case.

 

 I look forward to seeing you and working with you soon.

 

Best regards,

 

Nancy Maisano

[email protected] 

 

Tip from the Trenches -- 

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An objective discussion of the risks and uncertainty of litigation is an essential component in any mediation. Especially in cases involving participants with extreme vulnerability, look for ways to have this discussion without increasing a deeper sense of danger and fear in mediation.   

   

A recent mediation of mine involved an administrative-level plaintiff in a professional services firm who, according to her claim, experienced unwanted sexual advances from three of the partners for several years. There was electronic evidence of the harassment, descriptions of  on-going sexual relationships and details of sexual encounters in the office, in parking lots, in sheds, fields, homes and hotels. She was an extremely vulnerable plaintiff who was a survivor of childhood sexual abuse that, according to her lawyer and her therapist, left her without an ability to withstand the sexual advances of males in positions of authority. She had medical records supporting her claim of emotional harm and the exacerbation of her physical conditions due to the stress of the harassment. She came to the mediation in a fragile, fearful state-- alternating between wanting closure and wanting to harm the business and the partners the way she felt injured by them.

Her husband, who attended the mediation, was in a state of rage. He was driven by marital jealously, a need to protect and defend his wife and a financial desperation due in part to the loss of her income and her medical bills. Any sense that the employer was trying to escape liability would have derailed the negotiation.  

Legally, it was one of those uncommon cases where liability for the employer appeared strong and clear. The difficulty facing defense counsel was achieving a coordinated front to prepare for a successful mediation. The business, which was represented by two defense counsel, would likely go under if the suit became public. The individually-named partners were separately represented and endured threats of divorce and counterclaims as the mediation date approached. There were varying levels of responsibility and denial among the partners.

One astute decision of counsel for the business was to attend the mediation with only the partners with minimal involvement in the harassment claims. The purpose was to keep the mediation focused on resolving with the plaintiff. Otherwise the conflict among the partners over who was liable for the harassment would have overtaken the process. Instead, before the mediation, the partners determined a range of authority to allow the business to settle the matter at mediation. This decision allowed the plaintiff to be spared the delay in negotiations during their internal debate over who was responsible and avoided her feeling re-victimized by the negotiation.

Second, the employer's counsel approached the mediation without a need to assert their possible defenses that would be available in litigation. This was an insightful decision and the perfect approach to this mediation. As in many harassment claims, there was a possible defense that the sexual advances were welcomed by the plaintiff. What the plaintiff viewed as unwanted sexual advances, the partners viewed as consensual sex between two adults. However, given the supervisor/subordinate relationship, the number of "harassers", the extended period of the harassment, the documentary evidence, the chance of the welcomeness defense succeeding was slim.

The decision to avoid discussion of possible defenses -- more common in clear liability cases -- recognized the strength of the plaintiff's case. This was an important message to send early on for this plaintiff. Additionally, to allow for a productive negotiation, the defense counsel remained focused on resolving with the plaintiff rather than blaming her. As a result the emotionally fragile plaintiff and her raging husband were able to stay in a positive and productive decision-making mode.

At the end of the mediation, the case resolved. The settlement allowed the employer/business to stay in business and avoid the claim from ever being filed publicly. The plaintiff and her husband were able to make decisions and negotiate from a place of safety and objectivity as opposed to danger, fear and sense of being re-victimized by the process.      

 

Upcoming CLE  

 

I am on the planning committee for an upcoming dynamic and informative two-day CLE. The Pacific Coast Labor and Employment Law Conference will take place in Seattle on May 1 & 2, 2014. The deadline for early registration is March 14, 2014. Register here.