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January 2014
Volume 2  /  Number 1

Approximate reading time:  5.5 minutes
Accessing your account is as easy as 1-2-3!

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Biz of the Month

Douglas County Sentinel in Douglasville
Show your card and receive a 52-week subscription for just $1 per week!

Call 770-942-6571 for more information.
Rate Check

Factoid Jan 2014
Check out what's been happening with your co-op in our past issues.


The GreyStone Report

The GreyStone Connection in GEORGIA Magazine

Beyond Energy
There's more to GreyStone than simply energy! Learn how we can help you with many of our other features and services.

GEMC Federal Credit Union
Gas South
Green Power
SurgeMaster Plus 
Storm Center
Connect to our Storm Center in a flash!
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Outage app - member map
Report an outage:
 Outage app - member report
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Follow us today to learn about storm outages in your area, energy efficiency, safety tips and more!  

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Please note: Spacing issues are a result of the email program or browser version used to view this document. We apologize for any inconvenience this may have caused.

scam alert
Beware of new scam
It has been reported that several local co-ops within the state are experiencing a scam affecting their members. 

Members are receiving phone calls attempting to solicit immediate payment for overdue electric bills and threatening to cut off service if unpaid. Some of the calls direct members to an "800" number for payment, while others request the member pay with a specific "pre-paid" card that can be purchased locally (Visa, MasterCard, etc.). 

If you receive a call from someone claiming to represent GreyStone Power who tries to force you to make a payment over the phone, please be aware this is a scam. GreyStone members always have the option to make a payment online through our web self-service system. If you feel the call is suspicious, hang up and call GreyStone directly. Do not give out any sensitive information. Please report any suspicious calls to your local law enforcement.
Self-service has grown
woman on phn w_card
Since the debut of our self-service program over the past few years more and more members are finding out just how convenient managing their account can be within their busy schedule. With all of the different billing and payment options available, scheduling your payment and accessing your balance is as easy as 1-2-3!

"I've used GreyStone's website to view and pay my monthly bills for YEARS - and I love it!" shares GreyStone member Patricia McDonald of Austell. "I don't have to worry about where I laid the bill down in my house. I can simply go to the website, review my bill and make my payment. I can also review bills if I'm ever curious how the current bill compares to past ones. Then there's the benefit of paying wherever I am; like when I remember it while I'm at work. I know this sounds like an ad, but it is an honest endorsement! I wish all my bills were this easy to take care of!!"
To learn more about our self-service features, visit us online at You will need your GreyStone Power account number and the last four digits of your Social Security Number (SSN), or for your commercial accounts, your company's Employer Identification Number (EIN) in order to create your account.

Staying safe with portable generators 
Your family's safety is your first priority: keeping them fed, clothed and protected. During winter weather storms, you also want to keep them warm and dry. Sometimes Mother Nature can throw a curve ball, resulting in trees falling across power lines. When this happens, outages can affect hundreds to thousands, leaving you in the dark waiting. 

Portable electric generators provide a good source of power in times like this, but if improperly installed or operated, they can become deadly. We encourage you to do your homework prior to purchasing a generator and learn how to use it properly in order to keep your family safe. These tips could save you from carbon monoxide poisoning, electrical shock, fire injury and property damage. 

Carbon monoxide poisoning is a huge threat. Always use your generator outdoors and never inside the home, garage, basement or any other enclosed area. It needs ventilation.

Electrical safety is another major concern. 
Plug your appliances directly into the generator and never into your household outlet. Only use heavy-duty, outdoor-rated extension cords that are free from cuts or tears, and make sure the plug has all three prongs. Generators should never be connected directly to your home's wiring without an appropriate transfer switch, which should be installed by a licensed electrician. Doing so could result in the backfeeding of energy along power lines, which could electrocute anyone coming into contact with them, including line workers making repairs to restore service.  

To learn more safety tips for use with a generator, visit us online at, or you may download the following helpful brochure.

Credit union offers benefit to members
Resolutions are set and perhaps updating things around your house is at the top of your list! If so, you are in luck! We have teamed up with GEMC Federal Credit Union (GEMC FCU) to help you check this item off your list!

Thanks to a partnership with GEMC FCU, changing out some of those old, worn-out appliances with some new energy efficient ones may not be as difficult as you might think. With a home improvement loan starting as low as 2.9% APR*, your improvements can make your home more comfortable while saving you money for years to come.

To learn more about the HomePlus energy efficiency loan program, restrictions and requirements, visit us online at or call 770-949-3557 to speak to a loan representative. You may also contact GreyStone's Residential Energy Services at 770-370-2070.

Now is your opportunity to be proactive and prepare for your future. GEMC FCU not only wants to help you update your home to become more energy efficient, but they are also offering seminars specifically designed for women in an effort to help educate them on financial security. Older women remain at greater risk of economic insecurity than older men, as reported by Wider Opportunities for Women, March 2012. As a participant, you will determine your current and desired financial situation, better understand women's unique financial challenges, spending plan and develop your own personal action plan. Women of all ages are invited to attend the informational session. 

"Women & Money: Where Are You Now?"

February 13, 2014, 6-7 p.m.February 18, 2014, 6-7 p.m.
Paulding County LibraryGreyStone Power - Main office
1010 East Memorial Drive4040 Bankhead Hwy.
Dallas, GA  30132Douglasville, GA  30133

Call 470-514-3016 to secure your seat.
HUD logo_web

*APR: Annual Percentage Rate qualification includes a prescreening by GreyStone Power and an approval for a HomePlus Loan from GEMC Federal Credit Union. Homes must be served by GreyStone Power and can be a rental home.
Don't forget
college student
The deadline is fast approaching for the Walter Harrison Scholarship. All applications must be received by Jan. 31, 2014 in order to be considered. Scholarships will be awarded to seven students from all over the state in the amount of $1,000 each.
The GreyStone Power Foundation Scholarship awards five $3,000 scholarships to GreyStone Power members or their children who are either seniors in high school or currently enrolled in college for the fall of 2014. All applications must be received by April 11, 2014.

Specific criteria must be met with each of these scholarship applications. For eligibility requirements or to learn more about the programs, visit or call 770-370-2273.
Co-op Connections Card
Look who recently joined!
J & R Heating and Cooling
Powder Springs . . . . 678-903-6154 
$25 off standard service call and $150 off complete system.

Just another member benefit brought to you by GreyStone Power. To learn more about the many different benefits offered through the card or to search for local or national discounts in your area, you can visit us online at



*Request your Co-op Connections Card today by calling 770-370-2273. For additional assistance with the Cash Back Mall, contact 855-375-1053. Please identify yourself as a GreyStone Power member.
Thanks for making us part of your day.  

Feel free to contact us with any questions regarding your account or member benefits. You can reach us at 770-942-6576 or visit




Amanda Busby
eConnect Editor, Public & Member Relations Coordinator
GreyStone Power