Zanesville-Muskingum Co. Chamber of Commerce
Member Discounts, News & More!

August 2014

In This Issue

Rib Fest

Ultrasound Services

Peak Performance

Marketing Packages

Human Trafficking Awareness

Customer Service Sept. 12

We are pleased to present the email blast featuring Zanesville Muskingum Chamber of Commerce Member Discounts, News and Events to you. If you would like to be included in a future email, please contact jmasterson@zmchamber.com. More information about email blast can be found on our website!

Rib Fest Line-Up

Solid Gold Rib Fest

Muskingum County Fairgrounds

FRIDAY, AUGUST 29, 2014

5pm - 6pm GCR (Girls Can Rock)

6:30pm - 7:30pm Easy Street

8pm - 9pm Jimmy Vincent

9:30pm - 10:30pm Thump Daddy

11pm - 12am Funky Gurus

SATURDAY, AUGUST 30, 2014

4pm - 5pm Liberty Deep Down

5:30pm - 6:30pm Jimmy Vincent

7pm - 8:15pm Easy Street

8:45pm - 10pm Funky Gurus

Northern Lights Medical Imaging

Peak Performance would like to invite you to our

1^st Annual Meet & Greet on August 28, 2014 at

Pritchard Laughlin Civic Center

From 2-6 PM

Specialists will be available for informal discussion on the following topics:

Transitional Work Program Development & Coordination Ergonomic studies Job Analysis Case Management Job Placement & Development Training and Consulting Career Counseling Expert Testimony Business Plans & Financial Analysis

There will be door prizes and an open bar along with other refreshments!

Please RSVP to Wes Radecke at Wes@PeakDMS.com

Please pass this invitation along to anyone else you think may be interested in joining us.

It's Time to Purchase a Marketing Package!

Grow & Save

With a Chamber Marketing Package

A Marketing Package is a bundle of Chamber services that help you promote your products or services.
When you buy a Marketing Package in advance you save BIG compared to purchasing the services one at a time, as illustrated below.
Visit this webpage for all the details, including examples about what you get with a Marketing Package: www.zmchamber.com/Marketing_Packages.htm
These services are a great way to target other area businesses.
Marketing Packages are good for a 12 month period, and you can start any time.

To invest in a Marketing Package contact Jenni Masterson at jmasterson@zmchamber.com or call Jenni at 455-8282.

Soroptomist Presents Human Trafficking Awareness

Customer Service Seminar - Fri. Sept 12th

How You Can Create A

Customer-Focused Culture

In Your Organization

Friday, September 12, 2014, 9 am to 12 noon

John McIntire Library Auditorium

220 N. Fifth Street, Zanesville, Ohio THE MUSKINGUM COUNTY LIBRARY SYSTEM

What You Will Learn

7 Service Standards that will impact your organization's service culture
Identifying where your service opportunities are every day
Customer Satisfaction versus Customer Loyalty
A "Service Culture" Defined
Service versus the perceived value of your business
Personalizing your service interactions with your customers
Key Takeaways: How to implement your legendary service culture starting today!

Presented By

Dave Hamilton, Senior Vice President,

Signature Worldwide, Dublin, Ohio

Dave Hamilton knows first-hand the challenges faced in today's very competitive marketplace. With more than 30 years of hospitality industry experience, he has gained a wealth of knowledge by working directly with hundreds of business owners and managers and thousands of sales and service personnel across the country. Signature Worldwide is a leader in training employees to deliver legendary customer service while increasing sales. For 25 years they have delivered sales and customer service training, marketing, and mystery shopping services for a variety of service-based industries,including hospitality, housing, equipment rental, trucking, medical services, senior living and more.

Admission is $45 per person for Chamber Members ($25 each for additional people from same business) and $95 for Non Members ($75 each for additional people from same business). Reservations are required. Please make reservations online at www.zmchamber.com or email Jenni at jmasterson@zmchamber.com. Naturally, your satisfaction is guaranteed!

Have a great month!!

Sincerely,

Jenni Masterson

Zanesville-Muskingum Co. Chamber of Commerce